Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
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How to change the name of the DA in ODAContent Hi, How do you change the name of the DA in ODA? This is the area that states 'Ask' when the DA opens the frontend. This used to be configured through design stu… -
Opinions pleaseSummary Opinions of HCM Digital AssistantContent Hello, Please can I have opinions on HCM Digital Assistant? Have you found it beneficial to roll out in your organisatio…
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Maximum storage limit for archiving and purging conversationsContent Are there any maximum size limit in ODA for a customer to archive and purge the conversations recorded for performing analytics? Version 21B -
HCM ODA : Fetch Additional HR Representatives for an utterance " Show my HR Representatives"Summary For Clients and in specific geographies, where multiple HR Representatives exist, the requirement is for the ODA to fetch a list of all HRs Representatives for t… -
Limit of Test cases in a DAContent Is there any limit in the number of test cases we have in a DA? Can we increase it? Also, after recent update, we couldnt export the test cases. Is this an issue…
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How-To: Using hcm Service to get new Representative TypesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content #PassTheKnowledge In this exercise, you will learn: * Troublesh… -
Customizing HCM skillContent Hi,Our customer expects us to create new skills for handling frequently accessed HCM content like Talent Profile. It works fine and fetches the expected output w…
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Oracle Digital Assisstant for Fusion HCM HelpdeskSummary Oracle Digital Assisstant for Fusion HCM Helpdesk to create service incidentsContent Hi All, Has Oracle introduced any new feature of digital assisstant in Oracl…
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Hiring Skill - Create RequisitionContent We are exploring the capability of delivered Hiring Skill in Oracle Digital Assistant for requisition creation task. Right now the chatbot gives the static URL w…
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Ability to turn off an Action in Manager Self service SkillContent Extension of skills allows us to only update and add new intents on delivered skills. Looking for ways to turn off one specific action in Delivered Action type i…
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New Heldesk ODA SkillContent Hi all, I have updated our FADigitalAssistant the other day and noticed Heldesk was added in the list of skills. My question is: 1. Does this support the current…
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Why Chatbots are the Future of Customer Service? Webcast on-demandContent AI chatbots can process more than 85% of interactions between a utility and their customers in self-service fashion. That means no wait times for customers, redu… -
Why Chatbots are the Future of Customer Service? Webcast on-demandContent Why Chatbots are the Future of Customer Service for Utilities? AI chatbots can process more than 85% of interactions between a utility and their customers in sel…
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HCM Assistant Learning Path 4 - ForwardSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content Watching Time: 5 minutes (https://videohub.oracle.com/media/HCM…
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HCM Assistant Learning Path 3 - ExtendSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content Watching Time: 6 minutes (https://videohub.oracle.com/media/HCM…
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HCM Assistant Learning Path 2 - Deploy (Go-live)SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentWatching Time: 15 minutes () The ‘CDEF’ 4 Phases Framework consi…
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HCM Assistant Learning Path 1 - Config (Getting Started)SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentWatching Time: 27 minutes (https://blogs.oracle.com/fusionhcmcoe…
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HCM – Coaches Corner: Oracle Digital Assistant Office Hours April 2021, 8 April 2021 - Submit QuestiContent Submit your questions for the HCM – Coaches Corner: Oracle Digital Assistant Office Hours April 2021 session to have them answered during the live event. Post yo…Heather Hagedorn- Cloud HCM-Oracle 49 views 0 comments 0 points Most recent by Heather Hagedorn- Cloud HCM-Oracle -
End user feedback collection about ODAContent Hi Team, We just kick started our ODA implementation journey. One of our critical requirements is to enable the end user feedback about their experience with ODA…
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Internal Candidate Experience - View my job applications not workingSummary Internal Candidate Experience - View my job applications not workingContent We are having issues with Internal candidate experience skill. Internal candidates (E…
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Candidate Experience multi-site feature - enabling chatbot per siteContent Hi, since configuration of the Candidate Experience Channel ID has been moved to HCM Experience Design Studio it is no longer possible to set different channels … -
Training Delivered Directory skill for all employee NamesContent Hi, Is anyone using delivered Directory intent to look for employees in HCM skill? We want to know how you include all the employee names in the utterances? Or i…
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HCM Deep links on New window & ODA behaviorContent Hi Team, Does any one face any discrepancy, User Experience impact, when the ODA widget gets popped up in the new window when users access the Deep links from th…
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Recruiting Cloud Custom SkillsContent Has anyone attempted to create any custom skills for Oracle Recruiting Cloud that can take inputs from the user and complete basic Recruiting tasks, like creatin… -
HCM – Coaches Corner: Oracle Digital Assistant Office Hours, March 2021, 8 March 2021, 8 a.m PT - SuContent Submit your questions for the HCM – Coaches Corner: Oracle Digital Assistant Office Hours, March 2021 session to have them answered during the live event. Post y…Heather Hagedorn- Cloud HCM-Oracle 49 views 0 comments 0 points Most recent by Heather Hagedorn- Cloud HCM-Oracle
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How-To: Rebasing an Extended SkillSummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content#PassTheKnowledge In this exercise, you will gain a good underst…
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ODA for External career siteSummary Create new DA for External Career Site.Content Hi , I am trying to setup the ODA for External career site. I can see that the Candidate Experience skill is avail…
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Love the new draggable icon feature in 20.12Content Quick video demo of the new draggable icon feature in the 20.12 web sdk. Love it! Thanks ODA team!
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ODA - Is it possible to answer user's questions according to contract information with Answer IntentSummary ODA - Is it possible to answer user's questions according to contract information with Answer Intent skill?Content Hi all, we would like to realize a skill that …
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Analysing Conversations and Maintaining the NLP ModelContent To keep your Oracle Digital Assistant Skills providing a relevant and optimal conversational experience for your users, you need to review your ODA Insights regu…