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Digital Assistant
Discussion List
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Service that is AuthenticContent I saw a presentation today where Jeff Wartgow was talking about how the Gen Z demographic wants more authentic service and don't want scripted "we are sorry you … -
ODA MS Teams ChannelSummary MS Teams channel is rendering raw URLs instead of Deep linksContent The MS Teams chatbot conversation works fine except the fact that the Deep links are appearin… -
Profile options that are set by the chat widget and are accessible from the YAMLContent When the chat widget first loads in the HCM application it sets a single profile value, givenName, to the logged-in user's display name, which is typically of th… -
How to display the user's name in the welcome messageContent When a user first opens the HCM Digital Assistant dialog they are greeted with the default message: " I'm here to help! Here are some things you can do:" This is…
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How to disable the skills apperaing on the chat widget as a welcome messageSummary Not able to disable the Skills from the chat widget as a welcome messageContent Hi, I see the skills inside the Digital assistant Chat widget as a welcome messag…
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Difference between HCM and ERP DA serviceContent Hello - What is the primary difference between HCM Digital Assistant hosted employee service and Digital Assistant ERP Hosted employee service?I have come across… -
Resources required to support digital assistantSummary What make up of team / skills / resources do organisations have in place to manage the DA?Content hi, We're at the start of introducing the Oracle Digital Assist…User_2025-01-28-19-26-14-131 58 views 2 comments 0 points Most recent by User_2025-01-28-19-26-14-131 -
Rest API to run ReportSummary Rest API to run BIP/OTBI ReportContent Hi All, I want to run a BIP/OTBI Report using Rest API from ODA(SaaS Instance), in order to get the report data , Please g…
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Digital assistant personaSummary Looking for help from organisations that have developed a personality for their DAContent hi, I'm looking to for examples of organisations that have developed a …User_2025-01-28-19-26-14-131 50 views 3 comments 0 points Most recent by User_2025-01-28-19-26-14-131
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Exploring Oracle Digital AssistantSummary Exploring Oracle Digital AssistantContent Hello - We do not have Oracle Digital Assistant subscription but I would like to explore and understand it further as i…
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ODA and HR HelpdeskSummary Confirmation that ODA now links with HR HelpdeskContent Hi When I attended the Bootcamp in February for ODA, it was mentioned during the session that ODA did not…
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How to change the Digital Assistant chatbot icon in HCMContent When developing the persona for your organization's Digital Assistant, the avatar you use to represent the Digital Assistant will be an important consideration. …
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Adding multiple language support to the HCM Digital Assistant SkillContent In version 20.05 of Oracle Digital Assistant, and version 20.04.08 of the HCM Skill it is possible to use a translation service to translate user messages to Eng…
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Which Messages can be Customized or Translated in HCM Digital Assistant?Content The HCM Digital Assistant Skill has been developed so that the text of all messages that are sent to the user can be modified or completely replaced with your ow…
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HCM Digital Assistant Implementation - Recommended Training for AnalystsContent The attached document provides a recommended training program for analysts who will be responsible for monitoring and tuning the effectiveness of the natural lan…
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HOW TO: Login to HCM with username and password when using Digital Assistant Skill TesterContent When using the Skill Tester in Oracle Digital Assistant to test the HCM Skill, the Tester session authenticates against HCM using the identity with which you log…
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HCM – Coaches Corner: Oracle Digital Assistant Office Hours, 9 June 2020, 8 a.m PT - Submit QuestionContent Submit your questions for the HCM – Coaches Corner: Oracle Digital Assistant Office Hours June 2020 session to have them answered during the live event. Post you… -
Digital Assistant not displaying on all pagesContent In release 20B of HCM the Digital Assistant is only displayed in pages that are accessed using URLs that contain “hcmUI”. However, the root Application URL often…
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HCM Digital Assistant Implementation - Recommended Training for Business UsersContent The attached document provides a recommended training program for business users involved in planning the adoption of the HCM Digital Assistant within their orga…
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New end-to-end setup instructions for HCM Digital assistantContent The Oracle Digital Assistant team has compiled an excellent and comprehensive set of instructions on setting up the Digital Assistant for HCM. You can find the d…
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How to hide the chat bubble when a user views job details on the Candidate Experience siteContent On the HCM Candidate Experience site, when a user views job details it may be desirable to hide the chat dialog. This can be achieved as follows: * Login to HCM …
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"Washington, DC" not handled correctly when searching for Jobs in Candidate Experience SkillContent When searching for jobs in the Candidate Experience Skill, "Washington, DC" is not handled correctly, and the user is prompted to enter a State. However, when se…
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How to automatically open the Candidate Experience chat dialog when a user visits the siteContent Although the ODA Web Client supports automatic launch, this is not currently enabled through the configuration settings for Candidate Experience. To open the cha…
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How to set the icon for the ORC Candidate Experience chat bubbleContent By default the Candidate Experience skill available in the Skill Store does not include an icon for the chat bubble. Instead you just see a blue circle containin…
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How to get the public IP address of an ODA instance for whitelistingContent For SaaS customers using the Digital Assistant, if you have IP whitelisting in place on your SaaS instance, you will need to add the public-facing IP address of …
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Error when testing Oracle HCM Skill with Skill testerContent After pulling FADigitalAssistant from the Skill Store, you can immediately use the Skill Tester to test the Digital Assistant. However when using the Skill Teste…
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HRC_ACCESS_DIGITAL_ASSISTANT_PRIV not found when setting up HCM SkillSummary How to find and assign the "Access Digital Assistant" Privilege when setting up security for the HCM SkillContent When following the instructions in the whitepap…
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Users prompted to login and Get an Access Token when accessing the HCM Digital AssistantContent After enabling the HCM Digital Assistant, you may find that all users are being prompted to Login and "Get an access token" upon first interacting with the Digit…
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Cannot see latest version of HCM / FA Digital Assistant in Skill StoreContent ODA instances that were provisioned against 19D HCM pods only show the 19D version of the FADigitalAssistant in the Skill Store. The attached document gives deta…
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UPDATED: How to disable an Intent in the HCM Digital Assistant SkillSummary When the HCM Digitial Assistant Skill is pulled from the Skill Store and Extended to create a local copy, it is not possible to remove Intents directly. This art…