Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
-
Oracle Digital Assistant does not return correct benefit detailsSummary: Hi Team, We have the ODA configured in our non-prod for testing. What I ask the question "What is my medical coverage?" it returns " "The following plans don't … -
Custom Skill restriction for a specific legal employer in Oracle HCMSummary: I have a use case where the client has multiple legal employers. I am enabling the ODA using the standard out of the box HCM skill only. Can we create a custom …
-
ODAcan run (trigger) Business Rules in Oracle EPM using ODA (Oracle Digital Assistant),
-
Enable Digital Assistant in Supplier PortalSummary: we have PaaS ODA enabled in SaaS, we need to extend ODA on supplier portal, how to do so? Content (please ensure you mask any confidential information): Version…
-
Is there any intents to get Business Title and Job Code details in oracle digital assistant?Summary: Is there any intents that allows us to check both our own and others business title and job code in oracle digital Assistant? Content (please ensure you mask an…
-
Fusion Application Skills/Templates for Oracle Digital Assistant Statement of DirectionSummary: Hi All - This came in mail today fusion-application-skills-templates-for-oracle-digital-assistant-statement-of-direction-and-faq-21nov2025.pdf We are currently …
-
Deploy an ODA Chatbot powered by Generative AI Agents Testing FailsSummary: Testing Fails when Integrating ODA Chatbot powered by Generative AI Agents RAG Based. in UK South Region I Have below setting for Rest Api service End Point- ht…
-
Error Occurs When Adding Default Feedback Component in ODA FlowSummary: Hi Team, I’m encountering an error whenever I add the default Feedback component to a flow in Oracle Digital Assistant. I’ve tried using the provide, below, and…
-
issue in integration of oda with vbcsSummary: in vbcs i am trying to integrate oda via websdk…oda is connected and responded as expected in preview..but in staged environment audio output works like i can h…
-
customizing delivered project management skillSummary: Customizing the delivered Project Management skill is not working — it’s returning a “couldn’t connect to application” error. Content (please ensure you mask an…
-
Inconsistent ODA responsesSummary: ODA Response - Inconsistent behavior Content (please ensure you mask any confidential information): Hi All – I’ve been testing the out-of-the-box FA Digital Ass…
-
ODA is showing status for only few projectsSummary: When I ask ODA to list/show all my projects, it's showing only 3 projects saying here is the status for a few of your projects. How can we get status for all th…
-
Guide for updating clone version?Summary: I need to update our cloned assistant of FADigitalAssistant to the latest version but I have only ever updated extended versions before i.e. rebasing. Can anyon… -
Enabling Live Agent Transfer in Oracle Digital Assistant (ODA) with Fusion B2B ServiceSummary: We are currently using Oracle Fusion B2B Service and have Oracle Digital Assistant (ODA) for customer interactions. I’m looking to enable a feature where the ch…
-
How to add a new section and questions in the section in ODA?Summary: We want to create a new section named as PensionBenefits and then to add questions in this section? Please provide some help or documents to check. Thanks Conte…
-
Duplicate chat iconSummary: We are observing Duplicate chat icons on the Maintenance pages. Content (please ensure you mask any confidential information): We dragged the chat icon to a dif…
-
Helpdesk Category- Digital AssistantHi Oracle Experts, In ODA, when we try to create Helpdesk requests, it asks to provide the Category. When the end user provides a combination of words in Category, the O…
-
ODA test Script Error: failed to look up country. Impersonation abortedSummary: When running the test scripts of the Digital assistant all the tests for all the skills are resulting in failures with the following error - "failed to look up … -
Can we use customized chat bot to do core hr transactions like absence or document of records?Summary: Custom chatbot for performing Absence and Document of Records transactions Content (please ensure you mask any confidential information): We have our own custom…
-
can we change default utterances font size in widgetSummary: can we change default utterances font size in widget? Content (please ensure you mask any confidential information): Version (include the version you are using,…
-
how to add minimize button to FADigitalAssistant widget in fusion ?Summary: How to add minimize button to FADigitalAssistant widget ? Also, I could add speech button through design studio, it didn't show any note for additional subscrip…
-
Oracle Digital Assistant icon placementWith the recent 25C update, the Oracle Digital Assistant (ODA) has been moved deeper into the application pages. On the All-in-One Evaluations page, the ODA icon now ove… -
Ask component is missing in digital assistant configuration.Summary: We are currently configuring the Digital Assistant in the HCM Experience Design Studio and have selected the Redwood theme for our interface. However, we have o…
-
Sorry, the assistant is unavailable right now. If the issue persists, contact your help desk.Sorry, the assistant is unavailable right now. If the issue persists, contact your help desk in Personal Job Assistant. i have followed steps in this link is any setup i… -
why Knowledge Skill is not available in client pod?Summary: Could you please confirm whether the Seeded Knowledge skill is already available in the ODA, or if we need to create knowledge skill? Content (please ensure you…
-
I’m using the default feedback component in ODA. Is there any way to have the feedback in Arabic?I’m using the default feedback component in ODA. Is there any way to have the feedback in Arabic? Since I’m using a resource bundle for bot responses, I can’t enable bot… -
Issue with Bot Response After Integrating User Scope Variable Logic in Existing SkillSummary: The logic mentioned below is involving the use of the user scope variable, as recommended by Sandeep from the Oracle team, functioned correctly in isolation and… -
Digital Assistant check for user having a specific roleDoes anyone have a custom way of checking to see if a User has a specific role assigned to them via the Digital Assistant (either YAML or Flow Designer). Or does anyone …
-
LLM Handler not working while deploying on OKEHello, We are trying to do some experimentation around ODA LLM Block. While we managed to migrate from /generate to /chat model by altering the request payload, we encou…
-
Chat bot for Helpdesk request creationSummary: When I am try to create a helpdesk request ticket in chat bot. It throws an error: "No matches were found" Content (please ensure you mask any confidential info…