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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
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Creation of Authentication service- Add Service Option not available in Oracle Digital Assistant-ODAAs part of creating an integration between ODA and EPM application following the below oracle document, In the step Configure the Oracle Digital Assistant (ODA) Instance… -
unable to edit learning items in new learning catalogs in 25DSummary: we have implemented new learn catalog which was introduced in 25D. we have provisioned our admins "Manage All Learning Catalog Items" privilege to give only man…
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Why does ODA live chat(DA as an Agent) work in VBCS but not in Web SDK/ODA preview?Summary: Live agent chat in Oracle Digital Assistant, integrated with Fusion through VBCS and Oracle Engagement Services (Web Chat for Service), works correctly in VBCS …
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Can having no supervisor assigned on the user profile prevent the user to Use ODA for ExpensesCan having no supervisor assigned on the user profile prevent the user to Use ODA for Expenses, i am receiving the following error message "Sorry, I can't start an expen… -
Unable to find options under ODA configurationThe "Enable Launch Button Dragging" option under the ODA configuration in HCM Experience design studio is not available
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Restricting questions and answers in ODA in the basis of rolesSummary: Hi Team, we are using Flow Designer and not YAML we want to restrict questions and answers in ODA -such that it answer ABC if the user has A role and XYZ if use…
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Our MS Teams Oracle Digital Assistant in our Development environment has stopped workingSummary: We have a skill for "Booking Annual leave" that connects to Oracle to extract the absence balance before asking the user to key in the required dates and durati… -
During ODA integration with VBCS via ES/WCFS, the button menu shows default numbersSummary: I am using the TextWithActions component in ODA and not passing any numbers to the buttons. However, default numeric values are appearing in VBCS, and the numbe…
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Facing issue while creating SR by ODA HelpdeskThere was an error rendering this rich post. -
Digital Assistant "Create Help Desk Request" Skill generating blank webpageSummary: A blank webpage is opened when creating a help desk request from the ODA chatbot in Fusion. The expected flow is that the user will ask the DA to create a help … -
Is there a tool available for performing load testing for Oracle Digital AssistantSummary: We are looking for some information on doing some sort of load testing in Oracle Digital Assistant. Please share if there Is a tool available for performing loa…
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How to handle attachments in Visual FlowHi Everyone, When using Visual Flow, how do you handle the attachment sent by the user? My flow is expecting the user's attachment/file but the "attachmentReceived" is n…
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Oracle Digital Assistant does not return correct benefit detailsSummary: Hi Team, We have the ODA configured in our non-prod for testing. What I ask the question "What is my medical coverage?" it returns " "The following plans don't …
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Custom Skill restriction for a specific legal employer in Oracle HCMSummary: I have a use case where the client has multiple legal employers. I am enabling the ODA using the standard out of the box HCM skill only. Can we create a custom …
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ODAcan run (trigger) Business Rules in Oracle EPM using ODA (Oracle Digital Assistant),
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Enable Digital Assistant in Supplier PortalSummary: we have PaaS ODA enabled in SaaS, we need to extend ODA on supplier portal, how to do so? Content (please ensure you mask any confidential information): Version…
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Is there any intents to get Business Title and Job Code details in oracle digital assistant?Summary: Is there any intents that allows us to check both our own and others business title and job code in oracle digital Assistant? Content (please ensure you mask an…
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Deploy an ODA Chatbot powered by Generative AI Agents Testing FailsSummary: Testing Fails when Integrating ODA Chatbot powered by Generative AI Agents RAG Based. in UK South Region I Have below setting for Rest Api service End Point- ht…
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Error Occurs When Adding Default Feedback Component in ODA FlowSummary: https://us.v-cdn.net/6034893/uploads/GDR4B0FESCT3/feedback-skill-281-0-29.zip Hi Team, I’m encountering an error whenever I add the default Feedback component t…
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issue in integration of oda with vbcsSummary: in vbcs i am trying to integrate oda via websdk…oda is connected and responded as expected in preview..but in staged environment audio output works like i can h…
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customizing delivered project management skillSummary: Customizing the delivered Project Management skill is not working — it’s returning a “couldn’t connect to application” error. Content (please ensure you mask an…
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Inconsistent ODA responsesSummary: ODA Response - Inconsistent behavior Content (please ensure you mask any confidential information): Hi All – I’ve been testing the out-of-the-box FA Digital Ass…
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ODA is showing status for only few projectsSummary: When I ask ODA to list/show all my projects, it's showing only 3 projects saying here is the status for a few of your projects. How can we get status for all th…
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Enabling Live Agent Transfer in Oracle Digital Assistant (ODA) with Fusion B2B ServiceSummary: We are currently using Oracle Fusion B2B Service and have Oracle Digital Assistant (ODA) for customer interactions. I’m looking to enable a feature where the ch…
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How to add a new section and questions in the section in ODA?Summary: We want to create a new section named as PensionBenefits and then to add questions in this section? Please provide some help or documents to check. Thanks Conte…
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Helpdesk Category- Digital AssistantHi Oracle Experts, In ODA, when we try to create Helpdesk requests, it asks to provide the Category. When the end user provides a combination of words in Category, the O…
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ODA test Script Error: failed to look up country. Impersonation abortedSummary: When running the test scripts of the Digital assistant all the tests for all the skills are resulting in failures with the following error - "failed to look up … -
Can we use customized chat bot to do core hr transactions like absence or document of records?Summary: Custom chatbot for performing Absence and Document of Records transactions Content (please ensure you mask any confidential information): We have our own custom…
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can we change default utterances font size in widgetSummary: can we change default utterances font size in widget? Content (please ensure you mask any confidential information): Version (include the version you are using,…
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how to add minimize button to FADigitalAssistant widget in fusion ?Summary: How to add minimize button to FADigitalAssistant widget ? Also, I could add speech button through design studio, it didn't show any note for additional subscrip…