Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
-
Custom icon for ODASummary: We want to make ODA more personalised to our organisation with a custom icon reflecting the 'personality' of the bot Content (please ensure you mask any confide… -
Error when rebasing HCM V2 skillSummary: I am getting a generic error when doing a rebase of HCM V2 skill from version 23.01.06 - 22.08 to lastest released version 25.01.04 - 24.08 Error window says: A… -
Holiday Book transactional way In Digital AssistantSummary: Can we book the Holiday through transaction with multiple steps rather than Fusion link? Content (please ensure you mask any confidential information): Version … -
How we can enable notifications and reminders in ODA for ICEV2 and Hiring skillSummary: We have a use case where we want candidates to set up alerts/notifications for desired role/shift criteria and interview process. How we can enable these? Conte…
-
How to disable the deeplink from the bot responseSummary: How can I remove the deeplink "Schedule time off" from the response coming from custom component. Content (please ensure you mask any confidential information):…
-
Restriction on viewing inactive requisitions for a Hiring Manager when accessing the digital assistHi, When a hiring manager checks the requisition status, the digital assistant currently displays all requisitions created by them, including inactive ones. Is there a w…
-
Recruiting Assistant Internal Candidate ExperienceSummary: Recruiting Assistant Internal Candidate Experience Content (please ensure you mask any confidential information): Hi Community, Our customer has purchased Recru… -
Is there a roadmap to include an AI agent via some sort of new Intent within the HCM skill?Summary: It would be great to be able to include company specific documents for an AI Agent to use to respond to questions posed to the ODA for HCM specifically. Content…
-
Oracle Digital Assistant - nameHi, Question for the community - when it comes to your use of Oracle Digital Assistant, curious to hear what kinds of names you've assigned to your digital assistant :-)… -
Not able to update the Platform Version of the skillI am not able to update the platform version of the HCM skill. I tried following the documentation, where we need to click on the 3 dots and click on Version. However fo… -
Remove deep link and suggestions from the bot responseSummary: I want to remove deep link and suggestions for specific users from the response coming from the custom components provided by oracle for HCM Skill. From the ima…
-
How do I deploy a Digital Assistant to my Dev EnvironmentSummary: Currently, the Digital Assistant/ HCM Skill is working as expected in my production environment, however I would like to also have it working in one of my dev e… -
ODA Responds to Queries for Disabled Intents in a SkillSummary: Hello Team, We need to activate specific intents within the HcmV2 skill while disabling the others. However, after disabling the other intents, we noticed that …
-
Updated custom component code is not working properly.Summary: Hello Team, In Oracle Digital Assistant, we have a requirement to remove the "View all payslips" link which comes as a response from the ODA when we ask this qu…
-
Restrict Oracle Digital Assistant responses based upon business unitIs it possible to restrict responses provided through Digital Assistant based upon a user's business unit, and what is the best method to achieve this? For example, user…
-
There is an error with sourceCd parameter in Helpdesk Skill 25AHi, We are doing some testing with the latest update of the ODA for 25A, upon testing we saw 2 issues: 1. Create a ticket > add description > add category > submit > ODA…
-
HCM Knowledge skil on FADigitalAssistant with 25A updateHi, I noticed that the HCM Knowledge skill has been removed, and the 'Do a search' intent has been moved to Helpdesk but is currently disabled. Could you kindly clarify …
-
Can we enable External Career Site alone in Oracle Digital AssistantSummary: Hi Team, Can we enable External Career Site alone in Oracle Digital Assistant. If "YES" , May i know whether the config is same like HCM v2. Thanks Dharma Conte…
-
I can find the articles in ODA but not able to view themSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
Skill Required to access Talent Profile details from the Digital AssistantSummary: Unable to access Talent Profile related items from the Oracle Digital Assistant Content (please ensure you mask any confidential information): We have a need to…
-
ORC deeplinks are not redirecting to Redwood Pages (from Oracle Digital Assistant)Summary: While working on ORC module, we have noticed that there are few deeplinks that are meant for Responsive Pages only and not for Redwood. Even the Oracle Digital …
-
ORC/Onboarding deeplinks are not redirecting to Redwood Pages (from Oracle Digital Assistant)Summary: While working on ORC module, we have noticed that there are few deeplinks that are meant for Responsive Pages only and not for Redwood. Even the Oracle Digital …
-
In ODA sometimes it capture employees by their short name and sometimes require full nameSummary: Hi All, When requesting ODA prompts, it may sometimes capture employee details by their short name or require their full name. I would appreciate knowing the re…
-
How to enable on disable chat widget settings in runtime/dynamicallyWe would like to enable or disbale attachment symbol from chatwidget in run time based on custom properies.
-
Integration of DA (Digital Assistant) and KB (Knowledge Base) without creating IntentsWe have a requirement to integrate the knowledge base with DA, and this has been achieved by creating skills with a number of intents equal to the answers number of reco…
-
Weird Behaviour. BOT showing ThankYou response even for Correct QuerySummary: BOT behaving Inconsistently. Once BOT shows ThankYou response , it keeps on responding Thank You message even for Correct Query that was giving right response b…
-
Global Client - Enabling Candidate experience skill for a Targeted GeographySummary: We have a client who is spread across North America and EMEA and they want to only implement the Candidate Experience skill only for North america. They only ha… -
ODA flow step to send email with summary of recent conversation / question responsesSummary: We are looking for a way to ask the user a number of questions and then bundle up the responses into an email and send to our HR team for case management (we ar… -
Unable to add extended skill to the DASummary: Error pop-up when try to add an extended skill to the digital assistant Content (please ensure you mask any confidential information): Hi all, To make custom ch…
-
Response payload exceeds the max size ErrorSummary: I am trying to fetch the response from the REST API- /hcmRestApi/resources/11.13.18.05/workers?expand=workRelationships.assignments.managers But getting an erro…