Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
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Ask component is missing in digital assistant configuration.Summary: We are currently configuring the Digital Assistant in the HCM Experience Design Studio and have selected the Redwood theme for our interface. However, we have o… -
Sorry, the assistant is unavailable right now. If the issue persists, contact your help desk.Sorry, the assistant is unavailable right now. If the issue persists, contact your help desk in Personal Job Assistant. i have followed steps in this link is any setup i… -
why Knowledge Skill is not available in client pod?Summary: Could you please confirm whether the Seeded Knowledge skill is already available in the ODA, or if we need to create knowledge skill? Content (please ensure you…
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I’m using the default feedback component in ODA. Is there any way to have the feedback in Arabic?I’m using the default feedback component in ODA. Is there any way to have the feedback in Arabic? Since I’m using a resource bundle for bot responses, I can’t enable bot… -
Issue with Bot Response After Integrating User Scope Variable Logic in Existing SkillSummary: The logic mentioned below is involving the use of the user scope variable, as recommended by Sandeep from the Oracle team, functioned correctly in isolation and… -
LLM Handler not working while deploying on OKEHello, We are trying to do some experimentation around ODA LLM Block. While we managed to migrate from /generate to /chat model by altering the request payload, we encou…
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Chat bot for Helpdesk request creationSummary: When I am try to create a helpdesk request ticket in chat bot. It throws an error: "No matches were found" Content (please ensure you mask any confidential info…
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Multilingual Digital Assistant botSummary: we're not seeing Canadian,French and Spanish in the list of Native support. How should we proceed? Content (please ensure you mask any confidential information)…
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After disabling the intent also still im able to search the data from the botSummary: Hi Team, Can any one pls help me on this After disabling the intent also still im able to search the data from the bot. Ex: After disabling Show my payslip. sti…
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Need to hide some of the Suggestion from the Oracle Digital Assistant.Summary: Hi Experts, Client wishes to hide the questions shown as suggestions but want to use the functionalities. Can this be achieved? Like when we open up the ODA, it…
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How to create SR from user responsesSummary: Dear Oracle Support Team, We are currently using a custom Oracle Digital Assistant (ODA) that integrates both HCM and Helpdesk skills. We are exploring a soluti…
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Route user's unanswered query to HelpDesk SkillHi Oracle Team, We have integrated the extended HelpDesk skill into our custom digital assistant. As per our client’s requirement, we need to ensure that any user query …
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You don't have permission to access this informationSummary: Post importing HCM skill v2 from Production to dev instance . We are getting "You don't have permission to access this information" response for most of the que… -
How to position chat bot personalisation underneath skill banners?Summary: Have amended the below setting within HCM Design Studio to enable the chat bot personalisation to appear at the bottom of the skill banners. This doesn't work u…
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Submitting Multiple receipts in Expense Skill not workingHi everyone, We are implementing the expense skills and while testing I'm encountering an issue with "Upload multiple receipt at once" flow and checking the logs won't g…
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Problems generating an employment certificate as a document type record in ODASummary: We are using the "Request Letter" skill to generate employment certificates of different types. The problem is that it only works with some, and others fail to …
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SSO configuration failure in ODAHi, We are trying to configure SSO for Oracle Digital Assistant (ODA) when deploying a bot to Microsoft Teams. The Oracle documentation instructs us to configure the App…
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Unable to pull latest version FADigitalAssistant from store.Summary: Unable to pull latest version FADigitalAssistant from store. version:"25.07.03" | platform version:25.02 Error: Couldn't install digital assistant FADigitalAssi…
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Unable to Extend or Clone latest version of Candidate Experience V2 skill?Summary: Unable to Extend or Clone latest version of Candidate Experience V2 skill. version : "25.07.03" | platform version: "24.08" On Cloning, Getting Error: An intern…
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Documents of Records in Digital AssistantSummary: Creating document of records by digital assistant. Content (please ensure you mask any confidential information): We have been wondering if there is a functiona…
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ODASummary: Hi Team Hope you're doing well. We have successfully updated our Oracle Digital Assistant in the Dev2 environment to the latest version 25.04. However, we’ve no…
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Digital Assistance - case sensitiveAs utterances added into Digital Assistant are case sensitive, if user does not use the exact case on certain prompts, desired results are not returned For example, utte… -
Can we notify the user via email through engagement engine when the session is timedout(Persistence)Can we notify the user via email through engagement engine embedded service when the session is timed out that is Persistence Timeout
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Oracle Digital Assistant - UK date formatWithin ODA settings, is it possible to amend default US date format of MM/DD/YYYY to UK date format of DD/MM/YYYY? If so, how is this achieved? Example user interaction:…
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user Feedback error message "the field with the name return is not allowedSummary: in the Visual flow designer when i add the getuserFeedback component at the end which has a transition set to End Flow(implicit) I see an error on the flow. Con…
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ODA dynamic Welcome Message and Locale Depend on User's Login LanguageHello everyone, we've customized DA to work with multilingual and it's working fine now, In HCM design studio configuration, these fields: how to make these configuratio…
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Is there any way to Migrate ODA complete Set up from one POD to Other POD?Summary: Is there any way to Migrate ODA complete Set up from one POD to Other POD? Content (please ensure you mask any confidential information): Version (include the v…
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Unable to disable or delete skills in FADigitalAssistantSummary: We just started enabling and pulling FADigitalAssistant • 25.07.03. We are not using Sales, Accounting and some other modules in FA so we need to disable those … -
Can we rename Oracle digital assistantSummary Do we have the possibility of naming the ODA chatbot to something like Siri, Gemini etc. Please advise. Content (please ensure you mask any confidential informat… -
How to stop ODA chatbot to respond back with resignation link while asking - Apply LeaveSummary: How to stop ODA chatbot to respond back with resignation link while asking - Apply Leave or Apply PTO? Content (please ensure you mask any confidential informat…