Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
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Oracle SaaS Skills DeprecationAnnouncement: Oracle SaaS Skills Deprecation The prepackaged SaaS skills of Oracle Digital Assistant for Fusion Applications (Oracle Fusion Cloud SCM, Oracle Fusion Clou… -
HcmV2 Hot Fix: Pending Workers are considered Directs with no GoalsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The Hc… -
Approvals 24.07.10 Known Issue: FYI Showing Full URLSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The is…
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Classic HR Help Desk Known Issue: 24.07.01 HCM Knowledge "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…
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Get my Employee NumberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Users …
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Helpdesk 'SeeMoreResults' TranslationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): In the…
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Top Category Picklist for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…
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Custom Intent for Work SchedulesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Throug…
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Mandatory Categories for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…
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Amplifying Oracle ME for Enhanced Employee EngagementSummary: Redwood apps revolutionize HCM experiences through intuitive search and chat interfaces, infused with AI technologies. The core purpose of this custom skill is …
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Known Issue: HcmV2 • 24.01.04 – 23.08 Performance deep link not redirecting to Redwood pagesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): While …
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Known Issue: 24.01.02 Helpdesk Search Knowledge Article Intent "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…
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Use Chat for Internal Candidate Experience V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Important Notices: The redesigned Internal Candidate Experience V2 is …
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Conversational AI Partners Bootcamp in London on 12-13 March 2024Exciting news - the doors to Pre-CloudWorld 2024 are officially open, and we want YOU to be part of this tech extravaganza! 🎊 Join us on March 12-13, 2024, at 50 Paddin…
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HCM – Oracle Digital Assistant Office Hours 2024Summary: In these sessions, we continue diving into the theme of Employee Experience and Innovation. Playlist: HCM – Coaches Corner: Oracle Digital Assistant Office Hour…
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Use Chat for Careers V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Content (please ensure you mask any confidential information): Use the…
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HcmV2 Switching Job Name to Assignment NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): There is a requirement to consistently display th…
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Setting Default Leave Accrual Date to 31st DecemberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In conversations, leave balances are often associ…
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Driving Engagement with Personalized JourneysSummary: ***New! Amplifying Oracle ME for Enhanced Employee Engagement (post) Both Journeys and Digital Assistant play pivotal roles in Oracle ME. Considering the limite…
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How to Invoke OGL from ODAOffice Hour: https://community.oracle.com/customerconnect/events/605599 Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answer…
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Supporting Preferred NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): The HcmV2 skill currently returns the user's Disp…
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HcmV2 Known Issue in Teams ChannelSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference is made to BUG 35289351 and the July 20…
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…
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A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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Use Chat for CareersSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): *** see Use Chat for Careers V2 *** Utilize the C…
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Cloud HCM Talk Radio - Empower Employee Experience using HCM Digital AssistantAI-based digital assistants are great tools that provide opportunities to foster collaboration and enhance productivity in today’s workplace. And this is where Oracle Di… -
How-To: Exclude a Leave BalanceSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): REST API will return all leave accrued balances i…
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Oracle Digital Assistant Best Practice Webcast Series 2022Digital Assistant is an AI service that offers prebuilt skills and templates to create conversational experiences for your business applications and customers through te…
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HcmV2 Rebasing Known IssueSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): It has been found that the tracking id of a compo…
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After I login into the DEV instance the home page is not showing any apps in spring boardSummary: After I login into the DEV instance the home page is not showing any apps in spring board, how can I resolve this issue Content (please ensure you mask any conf… -
Is it possible to show an image within the chat conversation without specifying an image URL?Summary: Feasibility check to determine whether images can be displayed in ODA conversation chat without providing a publicly accessible image URL. Content (please ensur…
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FADigitalAssistant taking long time to respond to the first question askedSummary: We are using the out of the box Digital Assistant "FADigitalAssistant" developed by Oracle and configured it to work in Fusion chat widget. When someone logs in…
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Leverage ODA from OAC for FCCSSummary: Hi, Currently we hanve enables ODA for OAC. Can we use the same ODA for FCCS or do we need to purchase ODA subscription seperately ? Content (please ensure you …
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P2T ODA settings impactSummary: We are using Oracle fusion and are planning a Production to Test (P2T) refresh for our Dev1 environment. We are seeking advice regarding any Oracle Digital Assi… -
How to differentiate between an Article and Attachment having same name when searched in chatbot?Summary: Would like to understand a way to differentiate between an Article and Attachment having same name when searched in chatbot. Receive an error when the attachmen…
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Is there any direct Oracle AI Agent available that replaces FADigitalAssistant?Summary: We know that Oracle is ending its support for out of the box Digital Assistants. Question is do have any direct Oracle AI Agent available that replaces FADigita…
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Creation of Authentication service- Add Service Option not available in Oracle Digital Assistant-ODAAs part of creating an integration between ODA and EPM application following the below oracle document, In the step Configure the Oracle Digital Assistant (ODA) Instance…
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unable to edit learning items in new learning catalogs in 25DSummary: we have implemented new learn catalog which was introduced in 25D. we have provisioned our admins "Manage All Learning Catalog Items" privilege to give only man…
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Why does ODA live chat(DA as an Agent) work in VBCS but not in Web SDK/ODA preview?Summary: Live agent chat in Oracle Digital Assistant, integrated with Fusion through VBCS and Oracle Engagement Services (Web Chat for Service), works correctly in VBCS …
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Can having no supervisor assigned on the user profile prevent the user to Use ODA for ExpensesCan having no supervisor assigned on the user profile prevent the user to Use ODA for Expenses, i am receiving the following error message "Sorry, I can't start an expen… -
Unable to find options under ODA configurationThe "Enable Launch Button Dragging" option under the ODA configuration in HCM Experience design studio is not available
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Restricting questions and answers in ODA in the basis of rolesSummary: Hi Team, we are using Flow Designer and not YAML we want to restrict questions and answers in ODA -such that it answer ABC if the user has A role and XYZ if use…
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Our MS Teams Oracle Digital Assistant in our Development environment has stopped workingSummary: We have a skill for "Booking Annual leave" that connects to Oracle to extract the absence balance before asking the user to key in the required dates and durati…
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During ODA integration with VBCS via ES/WCFS, the button menu shows default numbersSummary: I am using the TextWithActions component in ODA and not passing any numbers to the buttons. However, default numeric values are appearing in VBCS, and the numbe…
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Facing issue while creating SR by ODA HelpdeskThere was an error rendering this rich post. -
Digital Assistant "Create Help Desk Request" Skill generating blank webpageSummary: A blank webpage is opened when creating a help desk request from the ODA chatbot in Fusion. The expected flow is that the user will ask the DA to create a help … -
Is there a tool available for performing load testing for Oracle Digital AssistantSummary: We are looking for some information on doing some sort of load testing in Oracle Digital Assistant. Please share if there Is a tool available for performing loa…
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How to handle attachments in Visual FlowHi Everyone, When using Visual Flow, how do you handle the attachment sent by the user? My flow is expecting the user's attachment/file but the "attachmentReceived" is n…
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Oracle Digital Assistant does not return correct benefit detailsSummary: Hi Team, We have the ODA configured in our non-prod for testing. What I ask the question "What is my medical coverage?" it returns " "The following plans don't …
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Custom Skill restriction for a specific legal employer in Oracle HCMSummary: I have a use case where the client has multiple legal employers. I am enabling the ODA using the standard out of the box HCM skill only. Can we create a custom …
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ODAcan run (trigger) Business Rules in Oracle EPM using ODA (Oracle Digital Assistant),
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Enable Digital Assistant in Supplier PortalSummary: we have PaaS ODA enabled in SaaS, we need to extend ODA on supplier portal, how to do so? Content (please ensure you mask any confidential information): Version…
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Is there any intents to get Business Title and Job Code details in oracle digital assistant?Summary: Is there any intents that allows us to check both our own and others business title and job code in oracle digital Assistant? Content (please ensure you mask an…
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Fusion Application Skills/Templates for Oracle Digital Assistant Statement of DirectionSummary: Hi All - This came in mail today fusion-application-skills-templates-for-oracle-digital-assistant-statement-of-direction-and-faq-21nov2025.pdf We are currently …
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Deploy an ODA Chatbot powered by Generative AI Agents Testing FailsSummary: Testing Fails when Integrating ODA Chatbot powered by Generative AI Agents RAG Based. in UK South Region I Have below setting for Rest Api service End Point- ht…
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Error Occurs When Adding Default Feedback Component in ODA FlowSummary: https://us.v-cdn.net/6034893/uploads/GDR4B0FESCT3/feedback-skill-281-0-29.zip Hi Team, I’m encountering an error whenever I add the default Feedback component t…
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issue in integration of oda with vbcsSummary: in vbcs i am trying to integrate oda via websdk…oda is connected and responded as expected in preview..but in staged environment audio output works like i can h…
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customizing delivered project management skillSummary: Customizing the delivered Project Management skill is not working — it’s returning a “couldn’t connect to application” error. Content (please ensure you mask an…
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Inconsistent ODA responsesSummary: ODA Response - Inconsistent behavior Content (please ensure you mask any confidential information): Hi All – I’ve been testing the out-of-the-box FA Digital Ass…