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Journeys
Discussion List
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Journeys: Report task type task is unable to open when Line Manger clicks on report/task?Summary: Journeys: Report task type task is unable to open when Line Manger clicks on report/task? We have created a contextual journey with a total of six tasks. Among … -
Issue Submitting Task in Journey Despite Successful Report DownloadSummary: Content (please ensure you mask any confidential information): Hello everyone, We encountered this error when submitting the task for this journey. However, the… -
Journey notification to Aor doesn't workSummary: Hi all, We have configured a Journey template for Maternity where we set 2 tasks: first one owned by the employee (the mother-to-be) who starts the Journey comm… -
Clarification on Checklist Trigger if action is loaded through HSDLIf Notice Period Date and Worker Type are updated through HSDL using the Action Reason “End Probation Period”, will this trigger the checklist which has allocation crite… -
View Task Button in Emails not responsiveSummary: I have an onboarding journey enabled but when the emails go to pending worker (to home email) the "View Task Button" is dead, it does nothing at all, its the sa… -
Journeys Background and Thumbnail Image not loading in Self Service PageSummary: Journeys Background and Thumbnail Image not loading in Self Service Page Content (please ensure you mask any confidential information): We were using Journeys f…
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Steps to Identify Mismatch JourneysSummary: We have a mismatch between journeys assigned to workers vs journeys visible in Organization Journeys tab. Content (please ensure you mask any confidential infor… -
how to update or delete a delegation for a User for JourneysHello, I am looking for options to auto delegate Journey tasks for 1 employee to another. Thank you -
how to add multiple guided journey on one vbs page in oracle hcm cloudSummary: Hello Team, We want to enable two guided journeys on a single vbs page. Can anyone please help to acheive this. Content (please ensure you mask any confidential… -
Day 1 Journey not being triggered to past hire date employeeSummary: Content (please ensure you mask any confidential information): Hello, We have a case where a past-hire dated employee is still showing as Add Pending Worker, an… -
Export Journeys into CSV FileSummary: Content (please ensure you mask any confidential information): Hello, We want to export the checklist templates into CSV File, we are using the FSM Process we c… -
Where can i find allocation criteria on redwood journey tasksSummary: Hi, We are trying to update the Allocation Criteria and Days for initiation on some journey tasks as referenced in: Onboarding checklists not being assigned to … -
Anyone created an Electronic Signature Task for Performance Anytime Document?Summary: We are currently working on a Journey for our Progressive Discipline Process. We have a few tasks in the process: Leader creates an Anytime Document of Progress… -
What are the parameters that can be parsed for User Defined Content Journey Task Type?Summary: What are the parameters that can be parsed for User Defined Content Journey Task Type? I have only seen examples with GET in a guided journey, but this never st… -
Activating a task in Journey B based on task completion from a different journey say in Journey ASummary: Is there a possibility to Activate a task in Journey B based on task completion from a different journey task say in Journey A Content (please ensure you mask a… -
How to notify HRBP when Journey task is completed by employee?Summary: Hi all, I need to set a Journey for maternity leave which needs to be initiated by the employee and then needs to be closed by HRBP. Therefore, I need a notific… -
URGENT! Can someone help me prepare and load a ChecklistMassAllocation?Summary: I've a new journey that I need to send out to many people. I need them to receive a notification so they know it's there to complete. Content (please ensure you… -
Why is the My Client Groups tab still visible for a user who is assigned only an Employee role?Summary: Hello, I have a user who is assigned only an Employee role, however the My Client Groups tab is still visible for this user in the system. As far as I know, thi… -
Based on the activation criteria, the Journeys task is not getting assigned after refresh.Changes have been migrated to Production. After the refresh, we activated Journeys in the lower instance. However, based on the only activation criteria, the Journeys ta… -
Journeys - task eligibility profile is not refreshingSummary: Journeys - task eligibility profile is not refreshing Content (please ensure you mask any confidential information): Hi team, we are opening the system to emplo… -
Manage Checklist Template become redwood after 26A - Need to disable itSummary: Hello Team, as titled, our test instance after 26A update, Task Manage checklist template accessed from > setup and maintenance, moved to redwood, which profile… -
Questionnaire not visible in Journey templateSummary: Hi all, I need to select a newly created questionnaire within the journey template. However, it's not visibile in the list: Is there any steps that I am missing… -
How to Show/Hide a Link on the Journeys Worker Page Using Business Rule LogicSummary: Content (please ensure you mask any confidential information): Is it possible to customize the component sections using Visual builder of the Journeys worker pa… -
Journey Advance Instruction Layout Images Displaying/Rendering Issue - InconsistencyHello, We want to check if others are seeing this similar issue in Journey — When we attached an image in Advanced instructions layout, it works fine at first,displaying… -
Journey deep link for specific taskSummary: Hello - Is it possible to create a deep link to direct a user to specific task? We have a business process where a task is assigned to AOR. Those users access t… -
How to trigger this journey notification email for our test users?Currently we have an issue where the LOA associate receives this journey notification email to their Home email which clients want the emails to be sent to their work em… -
Journey Task Reminder ClarificationSummary: We are currently using the journey redwood page and we have a requirement to send reminder notification to the task performer starting from 7 days before the du… -
Journeys User Defined Template with Alert Composer User Not Sending Correct TemplateSummary: Hello, I have created a new template for Combined Notifications title TCH Offboarding. We only want this one to send when this specific Journey is assigned. Dur… -
Journey available in Explore tab criteriaHi everyone, is it possible that a journey is available in Explore tab only if the people have a specific action as last change in their Employment info? For example: On… -
Is it possible to click the "Completed" button without performing any actions within the task?Summary: Inside a journey task, is it possible to click the "Completed" button without performing any actions within the task? Is there a configuration that allows this …