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Journeys
Discussion List
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Closing & Archiving a Checklist (pre 22A) assigned via HDLSummary: Last year we had assigned a checklist via a HCM Data Load (HDL) to all of our employees on a benefit plan. This happened when we were on 21B/C. The checklist wa… -
Activation Criteria to Trigger Tasks - does not work in portugueseSummary: I have a journey that uses the criteria to display the next task, when I answer the questionnaire in English it works, but when I answer in Portuguese it doesn'… -
How can we assign Journeys automatically after an HDL load of new employees?Summary: We loaded a large group of new hires, but the onboarding Journeys did not assign automatically after the load completed. This onboarding Journey is set to alloc…
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FYI for Reporting on Specific Questions in OTBISummary: When filtering by a specific question, you might pull 'no results' or no data for that question. This may seem odd because you know you should have data for tha…
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DocuSign IntegrationSummary: It is possible to make the DocuSign integration with two different licences? Content (required): Hi, I need some information about the integration with DocuSign…
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Assigned AoR not workingSummary: Content (required): Hello everyone, We created a new AoR lookup code (IT Onboarding) as we wanted to restrict the visibility of the IT users during a specific p… -
Journey/Onboarding: How to deal with sensitive information?Summary: Content (required): Hello everyone, We are trying to understand how to deal with sensitive information and which actors should have access to them. For example,…
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Configure/add/edit/remove the Action Name valuesSummary: Content (required): Hello everyone, We would like to understand where we could configure/add/edit/remove the Action Name values. Does anyone know? Thank you, Ag…
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Onboarding/Journey - Pending worker unable to access Disability Info sectionSummary: Content (required): Hello everyone, We are currently trying to assign a "Disability" task for the pending workers on the pre-onboarding process. We have already…
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Expats in JourneySummary: Content (required): Hello all, We are facing a problem regarding the expats and the Journey's allocation. As you know, in the case of an expat, his initial assi…
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Eligibility Profiles for Contextual JourneysVersion: 22C Summary: The option to use eligibility profiles is not available for Contextual Journeys as of Release 22C. This applies both to the template level and the …
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How to hide 'Email' field from E-Signature Journey Task?Summary: Content (required): We have a requirement from business wherein they are looking to hide 'Email' field from E-Signature Journey Task as that might not be releva… -
Enterprise Onboarding checklist for pending worker redirects to login screenSummary: Enterprise Onboarding checklist for pending worker redirects to login screen Content (required): When the pending workers gets a checklist email notification an… -
Exclusion of ATG/Franchisee (Eligibility Criteria for Checklist Allocation)Hello, We have some inquiries about the ATG/Franchisee that is not managed in the system. They are added as pending workers in the recruiting and the journey is allocate…
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Allocation of checklists to the population not managed in ORC (Eligibility Criteria for Checklist)Hello, If an offline hiring process occurs, then how can the action of add pending worker happen? How can we trigger the checklist without the trigger action of the mast…
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Non-allocation of the checklist for a part of the population managed in ORCHello everyone, How can we avoid the allocation of the checklist (Onboarding Journey) for a certain population? The Action that triggers the allocation of the checklist …
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Expat Inclusion (Eligibility Criteria for Checklist Allocation)Hello everyone, We are facing a problem regarding the expats and the Journey's allocation. As you know, in the case of an expat, his initial assignment is getting suspen…
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Pending worker does not receive email notificationsSummary: Pending worker does not receive email notifications Content (required): Do you need to set the Profile option "User Account Notifications to Home Email Enabled"…
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Email is not sent out to pending workerSummary: Email is not being sent out to pending worker Content (required): I have created a pending worker journey (category Enterprise onboarding) in which I want to se… -
How to setup Welcome Emails for Rehires?Summary: We would like to set up Welcome Emails for Rehires similar to the one that the New Hires receive once their user account is created in the application. The noti… -
Is there a way to customize the HR view of the Journeys page?Summary: Is there a way to customize the HR view of the Journeys page? Content (required): Specifically, in the Assigned Journeys tab, when opening the page, the search …
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Pending Worker Journey in Deferred StatusSummary: We have defined two journeys to be initaited for Pending Workers: Candidate Prehire: Category = Recruitment Action Name = Add Pending Worker Days for Initiation… -
Alert Based NotificationsSummary: Alert Based Notifications Content (required): Hi All, Apologies if this has been asked before, but I was wondering if anyone in the community could guide me as … -
Journey icon is not selected as active to the pending workersHello, I am facing an issue and i would like your insights. When we add new pending workers, the Journey Icon is not active in the worker's interface and he needs to man…
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PER_CHK_ACTION_OCC_ITEMS: which table and column does foreign key column OBJECT_CHANGE_ID reference?Summary: I'm looking for information about column OBJECT_CHANGE_ID in table PER_CHK_ACTION_OCC_ITEMS. Which table and column does this column refer to? Content (required…
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Do Onboarding Journey Tasks all launch at the same time?Summary: Currently, we are on Checklists. We have not moved to Journeys yet ... we are close but not yet. But, unless I am missing something, it seems like if we flip ou… -
Using contextual journeys for hiringSummary: I want to use a contextual journey so that when i use the 'add a pending worker' quick action, i begin a contextual journey, however this action (or any other h…
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Email notification for each Checklist Step of the JourneyHello, Is there a way to send email notification after each step is initiated in the Journey? I know that we can use notifications for each task, but the client requires…
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Terminated employees are showing in JourneysSummary: Terminated employees are still showing in Journeys Content (required): As per the eligibility profile, only the active employees and contingent workers are bein…
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New employee can only view the Tasks of the Enterprise Onboarding JourneySummary: I have created an Enterprise Onboarding Journey, that consists of two enterprise onboarding steps. It is based on the Hire action. Once I hire my new employee, …