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Journeys
Discussion List
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Guided journey - technical specifications required for background imageSummary: Hello, we are planning to start using guided journeys for few Redwood performance pages. We are looking for the complete technical specifications for the backgr… -
AFTER P2T: Employees are unable to view their assigned JourneysHello, We just had a P2T refresh and are having issues with assigned Journeys not displaying in the search list for employees (My Journeys). We have run the ESS schedule… -
Assign Journey Task to a Matrix ManagerSummary: We need to assign some Journey tasks to a manager other than the Line Manager. Currently, we can't see that option in the available List of Values. The Compensa…
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Redwood - Schedule option not showing in Journey template in 25CSummary: Content (please ensure you mask any confidential information): In My Client Groups > Journey setup page > Journey Template > open a Journey of Survey category >…
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Emails related to journeys of inactive employees are still being sent multiple times to their activeSummary: when any employee becomes inactive in the system, and the journey/checklist assigned is still in progress. The employee will have tasks that are tagged to AORs … -
Overdue Task NotificationsSummary: We would like to set up notifications for past-due tasks. Specifically, when a user has overdue tasks (e.g., 5), a corresponding notification count (such as a r…
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Journey - how to disable Edit Task, Edit Due Date, Reassign Task, Remove Task via display settings?Summary: We've created a Journey, and we don't want to allow employees to access the Edit Task, Edit Due Date, Reassign Task, Remove Task dropdown. We've selected hide i… -
UI Issues in Journey Task View – Contact Info Disappears on Scroll & “Save as Draft” Button MissingFollowing recent upgrade to Oracle 25C, we’ve encountered a couple of layout and usability issues within the Journey Task View that are impacting the end-user experience…Mohamed Yousif Mohamed Gadalla 21 views 1 comment 0 points Most recent by Mohamed Yousif Mohamed Gadalla -
Schedule process for line manager updateSummary: Hello, we are wondering if there is a scheduled process for updating the line manager contact info. Content (please ensure you mask any confidential information… -
Automatic Journey Assignment, Initiated by Submitting a Quick ActionSummary: I'm wondering if the community has any idea, how to solve the following problem with a user-friendly solution. We have created a detailed Journey for our Resign…
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"Task completed" journey notification is not received.Summary: "Task completed" journey notification is not received after task has been completed, when both the owner and the performer are the same. Both the owner and the …
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Restrict list of persons assignment type from some usersSummary: I've raised this in the main HR area, but sharing here too in case it's a journeys specific answer We have created a Filtered List to be able to use in assignin… -
Restrict List of persons option in assign journeys by securitySummary: We have created a Filtered List to be able to use in assigning journeys using the List of Persons option - this profile option has been enabled with L, O value …
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I9 section 1 under Redwood Journeys giving errorSummary: When an employee goes to complete their I9 task under Redwood Journeys, he/she gets the below error. Content (please ensure you mask any confidential informatio…
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My Client Groups → Journeys→ Explore →newly created journey is showing twiceSummary: Content (please ensure you mask any confidential information): On 24th July, Created a new Journey in Journey template page in production In My Client Groups → …
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assign journey based on DFF valueSummary: We have a requirement where we need to auto assign journeys based on DFF. If any value has been added to a DFF, the journey should be auto assigned. Has anyone …
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Redwood: Can we send invite through journeySummary: Hi All, Can you please suggest on how we can send teams or any other invite directly though journey. Regards, Glorina
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Hide Preview option in Mobile for Document Task type in Journey tasksSummary: Hide Preview option in Mobile for Document Task type in Journey tasks Content (please ensure you mask any confidential information): We were told on Oracle SR t…
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What is the best way to check the current status Onboarding steps in Journey as administratorSummary: Implementing Journey for Onboarding, and wondering what would be the best way for administrator (HR Specialist) to see the progress of Onboarding tasks? Content…
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25B Seeded Tokens for Journey Event AlertsSummary: Can anyone please help to understand how it will impact the existing notifications if we change the seeded tokens for journey? In our current system we use many…
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Options to reassign task to alternate managerSummary: Options to reassign task to alternate manager Content (please ensure you mask any confidential information): We have a use case where the alternate manager shou…
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Contextual Journey not Triggered by Quick ActionsSummary: We created a Contextual Journey with Context = Me and Contextual Action = Document Records; it has 1 task in it and the task type is Application Type, Applicati…
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Expired task expected behaviorHi all, Is the expected behavior for an overdue task to be marked as expired and unlock the next task? If so, is there a way to keep the next task locked even after the …
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Process of Archive and Purging of JourneysHi all, I wanted to get some clarity on the time period after which a journey is archived and purged. Currently we have set up Archive at 12 months and Purge at 18 month… -
Disable Done button in Configurable Form task typeSummary: When performer will select the specific field in Configurable form task, then the Done button should be enabled to complete the task Content (please ensure you …
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Can we control the display order of different journeys assigned to an employee.Summary: Can we control the display order of different journeys assigned to an employee. We need to show 3 journeys to the line manager in a sequence (not journey tasks)…
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How to assign a journey task to secondary assignment manager when there are multiple assignmentsSummary: How to assign a journey task to secondary assignment manager when there are multiple assignment Content (please ensure you mask any confidential information): V…
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When we do a journey, is uploading files to a zip folder supported?Hi all, I have question, when we do a journey, is uploading files to a zip folder supported? Thanks in advance, Jole
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OTBI checklist report - Category enterprise onboarding need all details under itSummary: Content (please ensure you mask any confidential information): Hello, We are trying to create an OTBI report that can fetch comprehensive details of the checkli…
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OTBI - checklist template and task details reportSummary: Content (please ensure you mask any confidential information): Hello Team, We have a requirement to generate an OTBI report that provides a list of all the chec…