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Journeys
Discussion List
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Deferred journey deadline passed but it's not deployingSummary: I deployed a journey with on 9/20 for the following day - 9/21. The journey shows as deferred. The deployment date is showing in the past. Could anyone tell me … -
Guided Journeys Contextualization's on Personal Payment Methods pageWe are trying to display the text message only for country specific Germany for Personal payment methods page, using guided journeys. We are able to display the text mes…
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How to Reduce response box size in questionnaireSummary: Hello everyone, we are configuring Journeys for our customer and I have a question about it: when creating the questionnaire we set the Plain Text Box as the Re…
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I can't see the embedded application task in the journeyHi, I'm trying to add embedded application task to a journey and the option of the "Embedded task" is not there. I was looking the version of the environment is 24D. how…
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Journey assigned to employee who has no tasks as performer will not be visible to Employee?Summary: Hi Team, We have a scenario where in we are assigning a journey to an employee which has a task where the performer is line manager. Now everything is working a… -
Contextual Journey - Visible both Resume and Start New JourneySummary: I have created a contextual journey for Employee Transfer action. Based on the given criteria, the journey was initiated for an eligible employee. However, whil…
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Task owner is not receiving notification when the task is completed by the performerSummary: In our offboarding journeys, we are using Area of Responsibility for the Performers and Owners of some of our journey tasks. In some cases there are more than o… -
Remove edit access from 'Checklist templates'Summary: We see that all HRs have edit/delete access to the Journey checklist templates on the home page, but we don't see any seeded/custom role with the duty 'Manage J… -
report signature task issueHi all, User began to make tests with signature task that generate a report, however them received 404 http error. if you see url link below, we see main site repeated t…
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Journey Templates - Error response during RestActionSummary: After turning on 24D Redwood profile for Journey Setup pages ORA_PER_JOURNEYS_SETUP_REDWOOD_ENABLED, we are getting an Error response during RestAction when try… -
Triggering a Journey for Address ChangeSummary: Hello Everyone We are exploring the Journey feature to achieve some of the Requirements, and wanted to know if it is possible to trigger the Journey automatical… -
How Manager can access journey initiated by Team Member?Hi All, Hope you're doing well! We have designed a journey that employees can initiate by providing all the necessary details. Once the details are submitted, an approva…
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24D Performance-Guided Journey in Self Evaluation and manager evaluation page not renderingSummary: On the Performance self evaluation page and manager evaluation page, the guided journey banner is not rendering, the banner is cut off. At times, I go back out …
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Can we define Contact Info displaying at Task level in a journey.Summary: In the current behavior, we understand that who ever initiates/assign the Journey to employee their name is showing in Contact Info section at task level with i… -
The journey task is appearing in My Tasks before it is releasedSummary: We have a journey that is a termination interview. When the worker are terminated, the journey are allocated and then the BP clicks on a tasks that releases the…
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Journey Not moving to completed post task completionSummary: Hello All, I have a journey with 2 tasks, and I assigned it to myself on 7/28/2024. After completing both tasks, the journey still showed as open, but it moved … -
Redwood journeys: Done button not available under complete tax forms.Scenario: When i navigate to journeys, journey task and navigate to complete tax forms >Go to application task>(Navigate back)done button is not visible under go to appl…
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Redwood Change Working Hours Journey Spins and SpinsSummary: Hello Everyone, We are having a Redwood issue with Change Working Hours Journey as follows: The user goes into the Redwood Change Working Hours Journey and clic…
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Hide quick action but show in application taskSummary: I understand that if you had a quick action from My Team, it will also not show in the Application Task list if the assignee is Line Manager. Is there a way to … -
Embedded Journey Task for Document Records, Document Record is not being createdSummary: Using Embedded Application Task Type to create Document Record directly on the Journey Task Content (please ensure you mask any confidential information): We ha…
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Functionality to Reject a Task in JourneyHi We have configured an Offboarding Journey in which we want to have an option to Reject a particular task and the journey should be put on hold until the task is actio…
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Extracting Journeys' Display Properties for all existing journeysSummary: Hi, We have created a many Journeys and many tasks inside each journey on our test environment. Now when moving to Production we need to copy/recreate all the j… -
Delete JourneySummary: Is it possible for HR to delete an assigned journey? Can we use HSDL to delete an assigned journey? Content (please ensure you mask any confidential information… -
Pending Worker / Employee Cannot Access Journeys in "My Journeys" tabSummary: Hello All, We noticed an issue where Pending Workers / Employees cannot view their assigned pre and onboarding journeys from the "My Journeys" tab but can view/…
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Error The enterprise onboarding step checklist does notSummary: Hello team please help us We have automatic journey assignment and displays the following message The enterprise onboarding step checklist does not belong to th…
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Do we have any option to use the scoring questionnaire in Journey?Summary: I have created a scoring questionnaire for Journey and completed it. but I'm unable to view the Total / Average score for the task. Please someone clarify if th…
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How can I set the "My Tasks" tab as the default in Journeys Under "Me"(ESS) in Redwood Pages.Hi Team, How can I set the "My Tasks" tab as the default landing page under the "Journeys" section in the "Me" (Employee Self-Service) menu? Currently, the system defaul…
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How to hide non-personal journeys from Line Managers in the explore tab?Summary: How to hide non-personal journeys (organizational journeys like Offboarding, Onboarding etc ) from Line Managers in the explore tab? Customer wants only the HRs…
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Redwood Guided Journey Image is not loadingSummary: Redwood Guided Journey Image is not loading in first attampt. after refresh we get full image. Anyone can suggest what can be done? Content (please ensure you m… -
How can we re-arrange the sequence in Advance Task journeys?Summary: My advance task has both a few .pdfs and an embedded video in the task. However, the video is after the .pdfs but we would like the video to be shown first befo…