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Journeys
Discussion List
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Fast formula to determine the action for Move to HRSummary: We have a requirement to develop a fast formula which checks what action was taken, so the relevant journey can be assigned only for that specific action. Scena… -
Issue with Displaying "Other's Tasks" Section for HR Users in JourneysThe "Other's Tasks" section is not visible to HR users. In the Checklist Templates, I have set "Other's Incomplete Tasks" to "Show" for Other User, but no changes are re…
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User receives journey task notification even though the AOR of the user has been end datedSummary: In our journey configuration, we have set of journey tasks that where performer is selected as Area of Responsibility say 'HR Specialist'. We have a scenario wh…
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In Journeys when clicking on application task throwing errorSummary: When logged in as an employee and goes to Application Task of the Journeys it gives error- You can't access this task because you either don't have access or th…
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Guided journey - How to change a task position on UI?Summary: We set a Guided Journey on a section in Termination page, we would like to change its position since it is displayed at the bottom of the page Content (please e… -
Task notes not coming to users in 25CSummary: In 25C whatever new tasks we have added, its Notes are not appearing to the users. Happening with manual, External URL tasks We ran the ESS processes for ingest…
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Video Type Embedded URL is not working for onboarding task?Summary: Video Type Embedded URL is not working for onboarding task? Issue:- Error Message:- YouTube refused to content Content (please ensure you mask any confidential …
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Is there a way to trigger a journey when someone becomes a manager?Summary: We are looking at building a journey for new people leaders. Is there a way to identify those who are becoming a manager using an eligibility profile? If not, i…
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How to default My task for JourneySummary: Hi All, I need some suggestion from your end that when we login as Onboarding HR and navigate to My client group→ Journey I can see Organization Journey tab is …
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How to set the Report Path on a Guided Journey Task?Summary: We would like to create a task in a Guided Journey with Task Type on Report Content (please ensure you mask any confidential information): Hello experts, We are…
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How/Where to view log of Journey assignment for eligibility?Summary: Hi, We have a journey that needs to be assigned based on an eligibliity containing a fast formula. The formula checks if there has been a change from a certain …
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Is there a way to configure Line Manager task so that Worker could see it and/or see Comments thereSummary: We have defined Journey where there are two tasks. One for Line Manager and enabled Comments. In Display Settings we have setup 'Allow' for 'Comments' for all P… -
In Journeys, Can One Task be required and optional for different countriesSummary: In Journey we have a task Passport which need to be optional for some countries and required for some countries, is it possible to achieve this via one task or …
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Best task Option for an assessment task?Summary: I am trying to include a self assessment task as part of day 1 tasks for new hires- see screenshot. What is the best option to create this? questionnaire or Con…
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Transfer journey data from one employee record to another.From ORC, the team mistakenly created a pending worker record with a new person record instead of merging it with the ex-employee record. The pending worker has already …
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Parameters for person for defaulting a DFF in a Journey taskSummary: Content (please ensure you mask any confidential information): We have a requirement where we have to default a DFF value using SQL in one of the Journey tasks.… -
How to I edit bolded instruction in journeys?"Please sign, click Print Document, and then click Complete." It is not in the question section of Journeys, so I cannot figure out how to change/delete this. -
Benefit Enrollment Application Task Error PER-153243Summary: One of our customer facing the issue that "We have had two employees in the last month that have been converted from a pending worker to an employee and have ha…
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Manager appraisal notification to go out 45 days and 15 days prior to probation end dateHi Team, My client want a Manager appraisal notification should go out 45 days and 15 days prior to probation end date. (15 days reminder should only go out if no respon…
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Project descriptive flex field validation to Date DFF in Project Header screenSummary: In project's header screen , we have created a project descriptive flex field for date field. user can select the date from this field but now we got a ask that…
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Journeys - Export eligibility profileFor Journeys, is there a way to export and import the eligibility profiles?
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Religion Journey Task RequiredSummary: As I am implementing Onboarding Journey Module and requirement is related to Add religion by employee in Journey Task, I have tried to find out in Application T…
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Why does journey trigger to someone not eligible?In our eligibility profile, we have only included one assignment status and excluded several job families. When adding a Pending Worker that is not in that Assignment st… -
How to add the Guided Journey to the Redwood page so it renders directly, without requiring a bannerSummary: We want to add the Guided Journey on the Redwood page so that it renders directly on the page, without requiring the user to click a banner or hyperlink. This i…
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Who delete employee journeySummary: Hi Team, Just wanted to know who delete employee checklist/ or entire journey. from where we can check or do we have any query ? Appreciate for your response. T…
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Trigger Preboarding Journey based on projected start dateWe have a requirement to trigger preboarding journey if pending worker was an ex-employee and rehire date is more than 6 months from the termination date. But we also ha…
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Assigned Journey Task does not change from Deferred mode to Initiate mode after delaySummary: Assigned Journey Task does not change from Deferred mode to Initiate mode after delay time complete instead still in Deferred mode , kindly share your experienc…
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How do you remove the email box on Journeys and change the Display name box?Summary: I have tried to add an Integration to change this, but it didn't work.
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How to pass base Environment URL as variable to Redwood Guided Journeys Manual TaskSummary: We are planning to add some reports as Manual task type Guided Journeys instruction. However, we are unable to find a way to pass the environment URL and concat… -
Personal and Category button in Explore tab is missing in VBSWhen we go to VBS, the Category and Personal button in Explore tab is missing. How can we show it in VBS? But in our Journey Home Page it is showing