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Journeys
Discussion List
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Unable to see Filtered List created by other UsersSummary: On the My Client > Groups filtered list we are unble to see list created by others. Is there a way to edit others or should we only be able to see the ones we c… -
Unable to Allocate Checklist using Rest APISummary: Getting 400 Error asking for Required Values when trying to allocate checklist using Rest API for ORA_SURVEY category Content: I am trying to allocate a checkli… -
Redwood - Few Journey Templates are not loadingSummary: We have enabled Journeys in Redwood and few templates are loading fine but few are not loading they processing keeps on rotating. Content (please ensure you mas… -
Page Level Guided Journey Text is already scrolled to the bottom of the pageHello all, we are experiencing an issue with Page Level guided Journey text which is nothing but guide me text in RUI. From employee perspective, whenever he clicks on t…
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Query or report to determine usage of a guided journey?Summary: We have a use case where the business would like to generate a report or query on the use of specific guided journeys. I wanted to know if anyone has experience… -
We can't see Assigned Journey and Checklist Template into 25C PatchSummary: We noticed in 25C we don't have the Assigned Journey Tab under My Teams > Journey, we have Team Journeys and Organization Journeys, however is not retrieving an…
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HDL to update Assigned Journey TasksHi Team, We have a Journey which is already assigned to an Employee. Now, we are updating the Journey Task as Updating the Journey Task type from Manual to External URL,…
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Journey automatic Assignments, Deferred state, and Task modificationsHi Team, We have a Journey which assigns to Employees after 7 days of their hire, which is working absolutely fine. let's say, We have a Journey by name "GLB Onboarding …
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Configurable Form Not opening in Same PageSummary: Hello Experts, We have configured Configurable form in journey. But the configurable form is not opening on the same page. Instead, it has generated a link whic…
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Workflow Agent Subtask Type in Guided Journeys (25C)Summary: How to configure Workflow Agent Content (please ensure you mask any confidential information): Hi Experts, we are testing the new subtask type for guided journe… -
Can we validate the email field for all signature tasks?Summary: Can we validate if the email provided on the signature task is matching with the email on the workers record? Content (please ensure you mask any confidential i…
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25C> Guided Journey / Journey Templates> Journeys Setup> Restrict from HR Role Deletion of JourneysSummary: 25C> Guided Journey / Journey Templates> Journeys Setup> Restrict from HR Role Deletion of Journeys Content (please ensure you mask any confidential information… -
In 25C Journeys are not assigningSummary: While regression testing 25C we are finding that our new hires are not receiving their onboarding journey. We are unable to find the user under My Client Groups…
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Is there a seeded report to find the all the journeys that are scheduledSummary: We have a new feature in 25C where we schedule the Survey journeys. Is there a seeded report to find the all the journeys that are scheduled Content (please ens…
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When adding an emergency contact address on a journey we are unable to enter an addressSummary: We have an onboarding journey which asks pending workers to enter an emergency contact. When using Enter new address we get an error Content (please ensure you …
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Compact Banner for Guided Journeys (25C)Summary: Compact Banner for Guided Journeys (25C) enabled by default Content (please ensure you mask any confidential information): Hi Experts, we have seen from 25C gui…
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Is there way to bring back tiles in organization journeys like we have in My JourneysIs there way to bring back tiles in organization journeys instead of grid like we have in My Journeys
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Digital Signature Certificate in the PF , Gratuity and Employer certificateHi Team, We are implementing onboarding journey and for few documents like PF , Gratuity & nomination form they want to add 'digital signature certificate' in the form w…
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Visualization Configuration Analytics Subtask Type in JourneysSummary: Visualization Configuration option not available when creating a guided journey task. Content (please ensure you mask any confidential information): Hi Experts,…
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25C - Guided Journey - How to disable the default Compact Banner and revert to Standard Banner?Summary: Hello Team, We prefer to have the guided journey at Standard banner design, how to disable the Compact banner and revert to Standard Banner? The client prefer t…
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Guided journey - technical specifications required for background imageSummary: Hello, we are planning to start using guided journeys for few Redwood performance pages. We are looking for the complete technical specifications for the backgr… -
AFTER P2T: Employees are unable to view their assigned JourneysHello, We just had a P2T refresh and are having issues with assigned Journeys not displaying in the search list for employees (My Journeys). We have run the ESS schedule…
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Assign Journey Task to a Matrix ManagerSummary: We need to assign some Journey tasks to a manager other than the Line Manager. Currently, we can't see that option in the available List of Values. The Compensa…
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Redwood - Schedule option not showing in Journey template in 25CSummary: Content (please ensure you mask any confidential information): In My Client Groups > Journey setup page > Journey Template > open a Journey of Survey category >…
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Overdue Task NotificationsSummary: We would like to set up notifications for past-due tasks. Specifically, when a user has overdue tasks (e.g., 5), a corresponding notification count (such as a r…
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Journey - how to disable Edit Task, Edit Due Date, Reassign Task, Remove Task via display settings?Summary: We've created a Journey, and we don't want to allow employees to access the Edit Task, Edit Due Date, Reassign Task, Remove Task dropdown. We've selected hide i… -
UI Issues in Journey Task View – Contact Info Disappears on Scroll & “Save as Draft” Button MissingFollowing recent upgrade to Oracle 25C, we’ve encountered a couple of layout and usability issues within the Journey Task View that are impacting the end-user experience…Mohamed Yousif Mohamed Gadalla 22 views 1 comment 0 points Most recent by Mohamed Yousif Mohamed Gadalla -
Schedule process for line manager updateSummary: Hello, we are wondering if there is a scheduled process for updating the line manager contact info. Content (please ensure you mask any confidential information… -
Automatic Journey Assignment, Initiated by Submitting a Quick ActionSummary: I'm wondering if the community has any idea, how to solve the following problem with a user-friendly solution. We have created a detailed Journey for our Resign…
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"Task completed" journey notification is not received.Summary: "Task completed" journey notification is not received after task has been completed, when both the owner and the performer are the same. Both the owner and the …