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Journeys
Discussion List
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once we hire employee the journey is allocated 3 timesSummary: Upon hiring an employee, their journey is allocated in three distinct. could anyone advice regarding this. Content (please ensure you mask any confidential info… -
Need details of the rest API to update a particular task in a worker's journeySummary: I have a use case where we need to update a particular task DFFs/ fields in a worker's journey. Content (please ensure you mask any confidential information): V… -
Worklist Alerts going to Personal EmailsHello, We would like to know, when we use this syntax: "${AlertUtils.person(workers.PersonId).UserName}" for configuring Alerts. Will the notification go to work email, …
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Display guided journey only under Me tabSummary: Display guided journey only under Me tab Content (please ensure you mask any confidential information): I have created a guided journey on the absence balance p… -
Owner with Area of Responsibility can't view performer task outcome in OnboardingHi, I have a step in the onboarding process where the owner is set as an Area of Responsibility (AOR). However, the owner doesn't have HR privileges. The issue is that w…
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Action Reopen/ Reassign disabled for completed taskSummary: Hi Everyone, We are facing issue in using actions like reopen/ reassign completed task, as you can see the options are disabled This task in configured in check…
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Eligibility Profile for Pending Worker Journey: DepartmentSummary: We have created an eligibility profile for a preboarding journey (assigned to Pending Workers before Day 1) to exclude certain departments from being assigned t…
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Can we change list of values under mandatory taskHello, Is it possible to change option yes/no to required/recommended under setting task as mandatory or not?
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How to configure Offboarding journey to trigger when a specific employee resigns?Summary: How to configure offboarding journey to be trigger when specific employees resign. Content (please ensure you mask any confidential information): Our customer h… -
Low Pulse Survey Response Rate Nudge Not WorkingSummary: I have set up the configuration for "Employee has a low pulse survey response rate" as shown below. The nudge is still not triggering properly. I have tested th…
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Task Eligibility in Redwood UISummary: Task Eligibility feature is not available with Redwood UI Content (please ensure you mask any confidential information): In Checklist task configuration we can …
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Journeys Setup Task Display Settings - no data to displayHi! We are testing the new Redwood Journeys Setup pages within our development environments (currently on 25A) before enabling in PROD. We noticed recently that after en…
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performer name is not visible once the task is completed in the UI.I am not able to see the preformer name who completed the task, it is blank in the UI screen. Escpecially when the performer is AOR.
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No difference seen 25B/25A- Enhanced User Experience When Adding Tasks for Assigned JourneysSummary: Enhanced User Experience When Adding Tasks for Assigned Journeys Content (please ensure you mask any confidential information): Hi All, "Enhanced User Experienc… -
Seeded token for JourneysSummary: We are required to provide a list of seeded tokens available for journeys notification. If anyone has a similar list/ document, please do share.
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Journey contact shows people whose AORs have been excluded from ContactsOn assignment of the journey, the contact name in the Contact Us section of the employee is showing results of AORs which have been excluded from Contacts. However, this…
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How to action on Others' Tasks in JourneysSummary: Employees cannot action on their assigned Journeys as the task is in the Others' tasks section. How do we make this available/ actionable to employees? Version …
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BIP Report for Guided Journey not displayedSummary: BIP Report for Guided Journey not displayed, can be only downloaded Content (please ensure you mask any confidential information): Hi experts, we have configure…
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Enable Oracle Search for Journeys - Troubleshoot Record MismatchesHi Team, We are following the latest playbook for enabling the Oracle Search for Journeys. https://docs.oracle.com/en/cloud/saas/human-resources/faosj/troubleshoot-recor…
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How to add radio button in notes inside Journey task by using HTML codeSummary: We wanted to add a sentence with radio button I agree as in below screenshot in Notes inside Journey task Content (please ensure you mask any confidential infor…
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can we assign Guided Journey / Contextual Journey based on legal entity or country?Hello, We have a requirement to create Guided Journey and/or Contextual Journey based on legal entity or country? Has anyone come across similar functionality? Is this f…
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Can we trigger the checklist for an employee whenever the employee element got updatedSummary: Can we trigger the checklist for an employee whenever the employee element got updated Content (please ensure you mask any confidential information): Hi Team, I…
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Hi Team,Summary: We have a requirement to automatically assign specific journeys to all new joiners once they complete their probation period. The journey should be triggered au…
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How to setup approval rule for an Journey ?I want to create an approval rule for an Journey, So when an employee completes the Journey It should go to an approval. is it possible ?
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Security tab in Journey to prevent Line Manager to see its employees journeysSummary: Content (please ensure you mask any confidential information): Hi Community, I have several checklists for employees where the line manager does not have any ta…
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Off-boarding Tasks to be triggered on different days to the performersSummary: Off boarding Tasks to be triggered on different days to the performers Content (please ensure you mask any confidential information): Hi Experts, We have a requ…
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Actual email sent to pending workers to perform JourneysSummary: For a Legal Issue, Client needs the actual Email copy which was sent to pending workers when Journeys are assigned. Is it stored anywhere in Oracle database or …
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"Request Fail" when configuring Application task JourneysWhen creating a task in the Redwoods "Journeys Setup" tile, when trying to view the LOVs for an application task an error displays "Request Fail" But when I navigate to …
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Actual email sent to pending workers to perform JourneysSummary: For a Legal Issue, Client needs the actual Email copy which was sent to pending workers when Journeys are assigned. Is it stored anywhere in Oracle database or …
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Can Offboarding Journeys Be Auto-Assigned Relative to Employee Termination Date?Summary: Is it possible to configure an offboarding journey to be automatically assigned to an employee relative to their termination date? The desired behaviour: If HR …