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Journeys
Discussion List
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Where can i find allocation criteria on redwood journey tasksSummary: Hi, We are trying to update the Allocation Criteria and Days for initiation on some journey tasks as referenced in: Onboarding checklists not being assigned to … -
Anyone created an Electronic Signature Task for Performance Anytime Document?Summary: We are currently working on a Journey for our Progressive Discipline Process. We have a few tasks in the process: Leader creates an Anytime Document of Progress…
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What are the parameters that can be parsed for User Defined Content Journey Task Type?Summary: What are the parameters that can be parsed for User Defined Content Journey Task Type? I have only seen examples with GET in a guided journey, but this never st… -
Activating a task in Journey B based on task completion from a different journey say in Journey ASummary: Is there a possibility to Activate a task in Journey B based on task completion from a different journey task say in Journey A Content (please ensure you mask a…
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How to notify HRBP when Journey task is completed by employee?Summary: Hi all, I need to set a Journey for maternity leave which needs to be initiated by the employee and then needs to be closed by HRBP. Therefore, I need a notific…
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URGENT! Can someone help me prepare and load a ChecklistMassAllocation?Summary: I've a new journey that I need to send out to many people. I need them to receive a notification so they know it's there to complete. Content (please ensure you…
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Why is the My Client Groups tab still visible for a user who is assigned only an Employee role?Summary: Hello, I have a user who is assigned only an Employee role, however the My Client Groups tab is still visible for this user in the system. As far as I know, thi…
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Based on the activation criteria, the Journeys task is not getting assigned after refresh.Changes have been migrated to Production. After the refresh, we activated Journeys in the lower instance. However, based on the only activation criteria, the Journeys ta…
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Journeys - task eligibility profile is not refreshingSummary: Journeys - task eligibility profile is not refreshing Content (please ensure you mask any confidential information): Hi team, we are opening the system to emplo… -
Manage Checklist Template become redwood after 26A - Need to disable itSummary: Hello Team, as titled, our test instance after 26A update, Task Manage checklist template accessed from > setup and maintenance, moved to redwood, which profile…
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Questionnaire not visible in Journey templateSummary: Hi all, I need to select a newly created questionnaire within the journey template. However, it's not visibile in the list: Is there any steps that I am missing…
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How to Show/Hide a Link on the Journeys Worker Page Using Business Rule LogicSummary: Content (please ensure you mask any confidential information): Is it possible to customize the component sections using Visual builder of the Journeys worker pa… -
Journey Advance Instruction Layout Images Displaying/Rendering Issue - InconsistencyHello, We want to check if others are seeing this similar issue in Journey — When we attached an image in Advanced instructions layout, it works fine at first,displaying…
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Journey deep link for specific taskSummary: Hello - Is it possible to create a deep link to direct a user to specific task? We have a business process where a task is assigned to AOR. Those users access t…
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How to trigger this journey notification email for our test users?Currently we have an issue where the LOA associate receives this journey notification email to their Home email which clients want the emails to be sent to their work em…
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Journey Task Reminder ClarificationSummary: We are currently using the journey redwood page and we have a requirement to send reminder notification to the task performer starting from 7 days before the du…
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Journeys User Defined Template with Alert Composer User Not Sending Correct TemplateSummary: Hello, I have created a new template for Combined Notifications title TCH Offboarding. We only want this one to send when this specific Journey is assigned. Dur…
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Journey available in Explore tab criteriaHi everyone, is it possible that a journey is available in Explore tab only if the people have a specific action as last change in their Employment info? For example: On…
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Is it possible to click the "Completed" button without performing any actions within the task?Summary: Inside a journey task, is it possible to click the "Completed" button without performing any actions within the task? Is there a configuration that allows this …
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how to hide Actions in self-assigned journeyHi everyone, is it possible to Hide actions for self-assigned journeys? We have hide these actions from Display Settings in journey's template configuration, but they ap…
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Can we export an OTBI report from a guided Journey?Summary: I created a Guided Journey Report and I want to be able to export that to excel. Can I do that? Content (please ensure you mask any confidential information): V…
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How to include an Agent task (Guided Journey) in the Employee JourneyHello, We created a Guided Journey with Task Type = Agent (as shown in the image below), and we would like to understand whether it is possible to include this Guided Jo…
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Document type pre-filteredOur client would like the document types in the search bar to be pre-filtered based on the type of process he is running in journey, based on specific Action he is compl…
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HI , onboarding journey not visible for new hireSummary:Created Onboarding journey for new hires(Action), able to get the list of new hires under journey console . But in employee login under me →Journey it's not visi…
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Remove Default Filter under Team JourneysSummary: Has anyone been able to remove the default filter for direct reports under Team Journeys? Can we remove the filter or default it to one of the other filters (Al…
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Is it possible to assign Journey tasks to the line manager based on the task effective date?Our enterprise onboarding journey includes tasks for leaders and team members throughout a team member's first year. In cases where a team member's leader changes in thi…
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Oracle HCM Journeys: Tasks Assigned to Wrong Line Manager After Manager ChangeSummary: Hi everyone, We’ve run into an issue where a task within an employee journey was assigned to the wrong Line Manager. This occurred for two users whose original … -
Multiple contact us valuesSummary: We currently use the 'Get in touch' configuration within a journey template to display HR contact information. Is it possible to display two contacts? HR Contac…
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Journey Survey ApprovalSummary: Is it possible to have a Journey Survey pass from Employee > Line Manager > HR Ops Content (please ensure you mask any confidential information) Hi, Is it possi… -
How to copy seeded alert template for new template or save the existing one?Summary: Hi all, We are not able to copy the seeded alert template or save the existing template which was modified with seeded format- The error message keeps popping u…