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Journeys
Discussion List
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Cannot find Document of Records option in the list of Application Tasks when creating Journey taskSummary: Content (please ensure you mask any confidential information): Hello experts, I'm creating a task for a Journey. I selected Advanced Task as Task Type. However … -
Completed onboarding tasks are not showing in the Document RecordsSummary: A staff member (Marianne Spinelli) joined on 1/2/22. Went through onboarding. One of the on boarding tasks is tax file declaration. She attached the tax file de… -
How to notify task owner of overdue task(s)?Summary: Hi, Is it possible to notify a task owner of an overdue task? It looks like it is possible to notify a task owner of an expired task, however it is not possible… -
Why the aplication task "Additional Person Info" is not available when the performer is the worker?Summary: Why the aplication task "Additional Person Info" is not available when the performer is the worker but when the performer is an area of responsability the optio… -
What will happen to the links of External URL checklist tasks which direct to non-Redwood pages?Summary: What will happen to the links of External URL checklist tasks which currently direct to non-Redwood HR pages after full migration of the whole HR application to…
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Dynamic Allocation of JourneysSummary: Dynamic Allocation of Journeys Content (please ensure you mask any confidential information): We have business requirements of dynamic allocation journey task. … -
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How to enable reminders in journeysSummary: Content (required): Hello, We are looking to enable reminders in Journeys created from My Client Groups-- Journeys The reminder option is disabled in the task a…
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What security privilege is required for employees to self-assign a journey?Summary: We are doing soak testing for 22D and looking at the new security features. Even though our employee role has been given access to assign a journey to themselve…
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Guided JourneysAs shown in the below screenshot, Maternity leaves guided flow is visible for the Maternity leave absence type. I want to know where can we configure this context in the… -
Multiple HireRight Accounts - I9 Representative Issues With Task Section 2Summary: Business has multiple HireRight Accounts. Each account has a unique integration code and account code. The I-9 tasks reference the appropriate integration code.…
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Journey Thumbnail is not appearingHi, When journey is assigned to pending worker, Journey Thumbnail is not appearing Me > Journey > My Journeys . But the tasks are appearing the My Tasks. Please help.
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Journey Task Specific notificationSummary: Hi Team We have one Use case where we want to send Journey Task Specific custom text notification to performer. As of now , we see that all Journey task notific… -
Unable to see value for ALLOCATED_CHECKLIST_ID input values in Participant and Rate Eligibility FastHi Team, We have a requirement where we are using eligibility fast formula to trigger checklist task. We have a questionnaire type of task. Based upon response given to …
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Journey Task Notification TimingSummary: How to change the timing of alert notifications for Journeys tasks Content (please ensure you mask any confidential information): We have our Journeys tasks ini…
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Checklist with native eSignature to be transferred to Document RecordsContent We are considering to use the Checklist feature to sign legal documents which are NOT related to onboarding/offboarding and then transfer them to Document Record… -
How to convert the English version journey task in different languageSummary: Currently, we are using all the checklist tasks commonly for global employees with no eligibility profile. Now, we need to separate them. For example, if I need…
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How To create a task after a task assignedSummary: Content (please ensure you mask any confidential information): hello everyone, I would like to ask about the configuration of journeys for our customer: we curr…
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How to Reopen Expired Journey TaskSummary: How to Reopen Expired Journey Task (we are able to reopen Completed task but not the expired task) Task Expire is updated as part of 23D and is defaulted to 30 …
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Journeys - Application Task - Document Record Error MessageContent We have enabled Journeys in a testing environment for 21A, and have started creating new checklists. We are experiencing an error message when the task includes …
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Candidate type/Offer action mismatch - Not available in OnboardingSummary: When the field "Candidate Type When Applying" (i.e. External) is different from the "Action" field (i.e. "Add Employee Work Relationship to CWK") in the Offer, … -
Journeys - Enterprise Onboarding not showing on My Journeys tab for Pending workerSummary: I have configured an Enterprise onboarding Journey and assigned it to both a Pending worker and an Employee. When the employee accesses the system they see the …
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Document CollectionSummary: Best practices for using Journey Content (please ensure you mask any confidential information): Hi Experts, We intend to utilize the Journey feature for gatheri…
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How can we assign tasks in Journeys to specific Employee TypeHi, We have created a Journey, which has multiple tasks but not all tasks are applicable for CWK, so how can restrict the same.
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Display issues for allocated JourneysSummary: Journey is allocated to an employee but with display issues. Content (required): When a new hire enters the system, they are allocated the Onboarding Journey an…
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How can we include multiple tasks with different allocation times in Onboarding checklist TypeSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Candidate Type option –in Eligibility profile.Summary: While creating eligibility profile we do not have an option to include/exclude based on Recruiting candidate type(Internal and external)? Is there a way we can …
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Eligibility profile for journeys task based on worker categorySummary: We have a requirement to create an eligibility profile with below scenario: Countries: US, Canada, Belgium, Turkey, Romania, Serbia etc. Worker category: Blue c…