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Journeys
Discussion List
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Guided Journey not appearing.Summary: We have set up a Guided Journey for Benefits Enrollment per Oracle's instructions but when we log in as a new employee and start the enrollment process the guid… -
Journey getting triggered for LOA before it is approved and updated in the assignmentSummary: Hello, We have a journey for Leave of Absence where the journey should trigger only after the LOA is approved and added to the employee's assignment. However, u… -
How to disable three dots for an employee when he is assigned task in a Journey?Summary: We have a requirement wherein Employee, who doesn't have access to Reopen a task assigned to him during a Journey (Redwood), shouldn't be able to view the Three…
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While creating a task in Journey we have Performer field, in that we could find only 5 options.Summary: While creating a task in Journey we have Performer field, in that we could find only 5 options. Are we allowed to add further more options as per our requiremen…
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Newly Assigned Redwood Onboarding Journeys are not listing after 24B updateSummary: We are facing the issue while trying the view the assingned Journeys under below scenarios after 24B upgrade. Please review attached evidence and let us know th…
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Can the employee see and download the pending worker picture?Summary: We need some employees to access the pending worker picture and download it through the journey to issue the access card for them Content (please ensure you mas…
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How to restrict a Line Manager from creating journeysSummary: We are on 24B We have enabled redwood on most of the pages. We noticed with the seeded line manager role - the Line Manager can create and assign journeys both.…
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Journeys rename titleDescription (Required): Is it possible to rename a Journey once it is assigned and is in the "My journey" tab? I have done it assigning it again, but the previous one ke… -
not able to see assigned journey under my Clinet GroupsSummary: when we try to search task in the section My client Group>Journey, the page is empty, without the checklist. Instead, when we search this task from My client Gr… -
Need a workflow/journey for new hiresSummary: Hi Team, We have requirement to build either workflow/journey for new hires based on the below requirement. Let me know if any one has the details on configurat…
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Force Closed journey task status changed to expiredSummary: We noticed that Force Closed task status changes to expired is this an expected behavior? Content (please ensure you mask any confidential information): Version…
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Journey is not displayed in ME – Journeys for new pending workerSummary: A journey is correctly assigned to the new pending worker, he can see the journey when he uses the link sent in the journey assignment notification. But, in the…
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Allocate Gatekeeper Law Checklist Tasks process goes into errorI am testing the Gatekeeper law for Netherlands. I performed below actions Create Sickness Absence Type Attached the absence type to Gatekeeper law absence category Crea…
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Journey cannot be assigned to a pending workerSummary: Hello, we are currently struggling with assigning a journey to a pending worker. This pending worker is availiable within the pending workers list and we can ed… -
Can't see assigned Journey for the returnerSummary: Hi all, Normally I can see all the assigned journeys using - Journeys - Assigned Journeys - search for the person, but I can't find the journey that we have ass…
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Assign a journey to line managerHow to assign a journey to a line manager 14 days before the new hire joins his team so that manager can complete the required tasks? Thanks, Praveen -
How can we schedule Calendar Invites from JourneysWe have a requirement where Line Manager needs to schedule meetings between concerned team and new joiners during onboarding process. Is there a way or workaround to cre…
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View the assigned journeys for terminated employeesDear Team, We received a user requirement that they need to view the assigned journeys for terminated employees. Is there any option to view the journeys that has been a…
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Delete JourneySummary: Is it possible for HR to delete an assigned journey? Can we use HSDL to delete an assigned journey? Content (please ensure you mask any confidential information… -
Report and Dashboard for Journey TasksHi, We are looking for below: A report which shows all the journey tasks that are overdue. A dashboard for all the journeys tasks. If anyone has anything on this, then I…
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report type journey task but with filters to choose fromGood morning Expert If you have a trip with a report task on workers' vacations, is there a way for the report to appear in the filters, or is the behavior always that i…
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Assign checklist task's using Person Security Profile based on AORSummary: I would like to know if it is possible for the system to assign tasks using Person Security Profiles based on AOR. If not, is there any documentation that clear…
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Completion Configure CriteriaSummary: Completion Configure Criteria Content (please ensure you mask any confidential information): Need help to understand how the completion configure criteria will …
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Journey Email not trigger for onboarding in outlook.Summary: Hi Team, For new hire employee journey should be trigger in bell Icon and as well in email. But one of our employees employee didn't get the email in outlook. t…
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How to disable access to create surveys for managersSummary: Hi There, 24B has opened create surveys tab for managers in redwood. And we would like to hide it until this functionality is tested and validated. Please advis…
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HR Should get the list of all employees assigned wit journeysSummary: Hello, I have a requirement where when I enter the system as an HR and access: My Client Groups > Journeys > Assigned Journeys. Here I as an HR will have to sea… -
Notification of journey assignment in HCM does not arrive by mailSummary: You have the following journey Assigned to employee HCM Notification But it does not reach you by mail Revised notification settings The user has mail assigned …
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How to limit journeys/checklist template visibility by countryIs there a way for the user to see only the workflows configured for their country when accessing the workflow explorer? I am implementing this for a client with compani… -
Assigned Journeys Tab not working?Hello, The Assigned Journeys tab for Line managers are not returning anything when searched using the 3 options provided (Organization, All Reports, Direct Reports) The …
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Journey access for OffboardingSummary: Hi Team, I have created the offboarding journey. When HR terminate an employee with resignation action journey will trigger. our requirement HR should access th…