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Journeys
Discussion List
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Eligibility profile is not working on checklist tasksI've checked that the eligibility profile type is checklist & Participant, but it's not working. is there any scheduled process I should run? -
Can we define Contact Information displaying at each task level in a journeySummary: We are not able see the contact information name and email details in each of the journey tasks. At task level display settings of contact information all are c…
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Nudge customization for User-defined alert templateSummary: Content (please ensure you mask any confidential information): Hi, Can nudge alert notification template named "Nudge to alert for journeys" be customized for n…
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Checklist Dates and Journeys Dates are DifferentWe have created a new Checklist with four tasks for "New Hire Managers". The completion dates for these tasks on the Checklist Templates are 7 days, 30 days and 90 days.… -
Redwood Perfomance - How to create a task in a journey that activates starting from a specific dateSummary: Content (please ensure you mask any confidential information): Hello experts, we have a requirement of activating a journey task that should be available starti…
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How to remove Allocate checklist Q&ASummary: Content (please ensure you mask any confidential information): Hello Everyone, I need to create a custom role to view only personal data and salary data (withou…
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any information Documentation on Guided Journey on SCM/ERPSummary: any information Documentation on Guided Journey on SCM/ERP Content (please ensure you mask any confidential information): any information Documentation on Guide… -
Unable to find details in FYI Checklist Task NotificationSummary: Hi Team, We are getting the FYI notification through Email for the Checklist tasks. But there are no details available. Content (please ensure you mask any conf…
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Unable to find details in FYI Checklist Task NotificationSummary: Hi Team, We are getting the FYI notification through Email for the Checklist tasks. But there are no details available. Content (please ensure you mask any conf…
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how to change Guided journey color buttonHi everyone, is it possible to change the Guided journey color button? Regards, Maria
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Can we change the Start Journey to Start LOA Journey in redwood page?Hi Good Morning We have created a journey for LOA which employee can assign to themselves. As part of business requirement, we need to change the 'Start Journey' to 'Sta… -
Sample SQL for Native Signatures on JourneysSummary: How could I create a query to display the below so they pull into the parameters along with the required information for each RTF? We also want the physical sig… -
journey notifications in transaction consoleSummary: Hi, Can I check if I should expect to see Journey notifications in the tranaction console please? I can view historical checklist information but not seeing any…
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Journey task available only at a certain fixed dateSummary: Journey task available only at a certain fixed date Content (please ensure you mask any confidential information): Hello Experts, we have a requirement to make …
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Done option is disabled in journey. Can I know why this is happening?Done option is disabled in journey. Navigation: MCG → Termination. -
Why can't the owner of a journey see the tasks assigned to performers who share the same AOR?Summary: Why can't the owner of a journey see the tasks assigned to performers who share the same area of responsibility? Content (please ensure you mask any confidentia… -
Journey Report is downloading in HTML formatSummary: Journey Report is downloading in HTML format In the onboarding, we have several reports developed using RTF templates. When a pending worker or employee e-signs…
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Journey Report is downloading in HTML formatSummary: Journey Report is downloading in HTML format In the onboarding, we have several reports developed using RTF templates. When a pending worker or employee e-signs…
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Checklist Template display settingsSummary: Checklist Template Display Settings We have the need to update few default display settings for the checklist templates. currently, we are updating the display …
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Export Checklist Console Records for AnalysisIs there a way to export the records on the checklist console to excel to complete some analysis. We see a large number of "Pending" journeys that haven't assigned to ou…
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Can we Allocate Child checklist B tasks after completing Checklist AHi Team, We have a requirement as below Consider we have two Child Checklist 'A' and 'B' in a Master Checklist. Can we make the Checklist 'B' tasks allocated to staff af…
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Contextual Journey not visible in Add Absence screenSummary: Hello, I have created a Contextual Journey called VACATION_LEAVE_REFUND I have clicked on Edit Page with Visual Builder Studio in Add Absence page and added the…
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Seeking Examples and Help with Annual Disclosures Using Oracle JourneysSummary: Hi All, I’m reaching out to those who have experience with Annual Disclosures using Oracle Journeys questionnaire task type. I’m looking for examples or guidanc…
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Journey Tasks - How can we capture if an employee refuse to sign a policy?Summary: We are currently facing an issue with union employees regarding unsigned policies. Many employees leave the journey task in an initiated status without completi…
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List of redwood pages which support guided journeySummary: Do we have a list of all redwood pages which support guided journey? We can individually open each page in VBS and verify if a field is available to add guided … -
Pending worker is getting redirected to Blank Journeys screenWhen the pending worker is receiving the email notification to START JOURNEY, the hyperlink redirects to a blank screen with no information. The role is the exact copy o…
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Is it possible to hide the Journeys of Onboarding Category for Employees under Explore OptionSummary: Me > Journeys > Explore here we need to hide the Onboarding category Journeys Content (please ensure you mask any confidential information): Version (include th…
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expiry date for tasks under journeys are not populating in the backend table for few recordsSummary: Hi Community, we have a requirement to populate expiry date of the allocated task for journeys of an employee,where in the UI it shows the epiry date and not po…
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How to configure the first notification JourneyHi all, I wanted to ask a question about the configuration of notifications in Journeys. When starting the journey, we currently receive two notifications: one says that…