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Journeys
Discussion List
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Force Closed journey task status changed to expiredSummary: We noticed that Force Closed task status changes to expired is this an expected behavior? Content (please ensure you mask any confidential information): Version… -
Journey is not displayed in ME – Journeys for new pending workerSummary: A journey is correctly assigned to the new pending worker, he can see the journey when he uses the link sent in the journey assignment notification. But, in the…
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Allocate Gatekeeper Law Checklist Tasks process goes into errorI am testing the Gatekeeper law for Netherlands. I performed below actions Create Sickness Absence Type Attached the absence type to Gatekeeper law absence category Crea…
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Journey cannot be assigned to a pending workerSummary: Hello, we are currently struggling with assigning a journey to a pending worker. This pending worker is availiable within the pending workers list and we can ed… -
Can't see assigned Journey for the returnerSummary: Hi all, Normally I can see all the assigned journeys using - Journeys - Assigned Journeys - search for the person, but I can't find the journey that we have ass…
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Assign a journey to line managerHow to assign a journey to a line manager 14 days before the new hire joins his team so that manager can complete the required tasks? Thanks, Praveen -
How can we schedule Calendar Invites from JourneysWe have a requirement where Line Manager needs to schedule meetings between concerned team and new joiners during onboarding process. Is there a way or workaround to cre…
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View the assigned journeys for terminated employeesDear Team, We received a user requirement that they need to view the assigned journeys for terminated employees. Is there any option to view the journeys that has been a…
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Delete JourneySummary: Is it possible for HR to delete an assigned journey? Can we use HSDL to delete an assigned journey? Content (please ensure you mask any confidential information… -
Report and Dashboard for Journey TasksHi, We are looking for below: A report which shows all the journey tasks that are overdue. A dashboard for all the journeys tasks. If anyone has anything on this, then I…
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report type journey task but with filters to choose fromGood morning Expert If you have a trip with a report task on workers' vacations, is there a way for the report to appear in the filters, or is the behavior always that i…
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Assign checklist task's using Person Security Profile based on AORSummary: I would like to know if it is possible for the system to assign tasks using Person Security Profiles based on AOR. If not, is there any documentation that clear…
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Completion Configure CriteriaSummary: Completion Configure Criteria Content (please ensure you mask any confidential information): Need help to understand how the completion configure criteria will …
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Journey Email not trigger for onboarding in outlook.Summary: Hi Team, For new hire employee journey should be trigger in bell Icon and as well in email. But one of our employees employee didn't get the email in outlook. t…
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How to disable access to create surveys for managersSummary: Hi There, 24B has opened create surveys tab for managers in redwood. And we would like to hide it until this functionality is tested and validated. Please advis…
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HR Should get the list of all employees assigned wit journeysSummary: Hello, I have a requirement where when I enter the system as an HR and access: My Client Groups > Journeys > Assigned Journeys. Here I as an HR will have to sea… -
Notification of journey assignment in HCM does not arrive by mailSummary: You have the following journey Assigned to employee HCM Notification But it does not reach you by mail Revised notification settings The user has mail assigned …
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How to limit journeys/checklist template visibility by countryIs there a way for the user to see only the workflows configured for their country when accessing the workflow explorer? I am implementing this for a client with compani… -
Assigned Journeys Tab not working?Hello, The Assigned Journeys tab for Line managers are not returning anything when searched using the 3 options provided (Organization, All Reports, Direct Reports) The …
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Journey access for OffboardingSummary: Hi Team, I have created the offboarding journey. When HR terminate an employee with resignation action journey will trigger. our requirement HR should access th…
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How to create a Journey to Employees as reminder to complete Race/Ethnicity detailsSummary: Hello We have a requirement to setup journey as a reminder to colleagues who have not self-reported Race/Ethnicity information in Me > Personal Details > Demogr…
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How to enable documet of record page in a journey task?Summary: Content (please ensure you mask any confidential information): Hi everyone, We would like to ask for support with an issue encountered in configuring a journey …
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Can you set the duration when reopening a task in Oracle Journeys?When reopening a task in Oracle Journeys, can you set the duration for how long the task remains open? -
MIgrating Checklists via Functional Setup ManagerSummary: Looking for a reliable way to migrate Checklists from one environment to another via FSM. Content (please ensure you mask any confidential information): I have …
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Is it possible to include an external email in the journey, to track the progress of the journey?Hi experts, we are currently implementing a Journey with sequence tasks. Is it possible to include an external email in the journey, to track the progress of the journey… -
Is it possible to close a journey when a Task is marked as "Not applicable"?Summary: Hi experts, we are currently implementing a Journey with sequence tasks (three to be precised). In case a task is marked as not applicable, we have noticed that…
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Offbording journey access:Summary: Hi Expert, I have created offbording journey. And action i have selected resignation. When hr terminate an employee with action resignation and he is HR represe…
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Error "You cannot access this task because you either don´t have access" task journeySummary: Hello, The following error: "You can't access this task because you either don't have access or the task is no longer available. Contact your HR representative …
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Cannot access Goal Plan Application Task within JourneySummary: I've created a journey for Performance Improvement Plan where one of the task is to include an employee to PIP Goal Plan manually. Performer of the task is Area… -
Double Notifications coming.Summary: Hi Expert, I have configure offboarding journey, when HR terminate an employee behalf of an employee and action reassigned. there is 2 notification triggering. …