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Journeys
Discussion List
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Unable to see journey actions in allocate journeysSummary: Unable to see journey actions in allocate journeys Content (required): Unable to see journey actions in allocate journeys Version (include the version you are u… -
Error when completing a task when testing JourneysSummary: Hello, We are receiving the below error when completing the task. "status failed: You can't create a document record, as this document type is configured with a… -
"Edit a Task Due Date" is set to hide for Line Manager, but s/he still sees the corresponding fieldSummary: "Edit a Task Due Date" is set to hide for Line Manager, but s/he still sees the corresponding field Content (required): Hello, 1. I have a task that is set up l… -
Onboarding Checklist Erroring Out on Application Task PaymentSummary: Facing error on application task payment for onboarding checklist. Seeking assistance and guidance. Content (required): : Home> Me >Journeys > Link to Task Vers…
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FMLA Employee Checklist - JourneysSummary: Hi Team, I would like to know if anyone implemented Journeys/Checklist for FMLA Leave type. Family and medical leave act is parental leave in US and have sequen… -
Alert notifications for journey not working when the performer is part of Areas of ResponsibilitySummary: Our Onboarding journey is usign the "ORA_CHK_TASK_ASSIGNED_PERFORMER" to notify the performer about his new assigned task and send them to the task journey with…
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enterprise on boarding step - where to define eligibilitySummary: Hello. We have a "main" enterprise on boarding journey. In it, there are two steps. One step has all the tasks for before day 1, the other step contains tasks t… -
How to trigger a task 4 days prior to hire date for Enterprise onboarding journey?Summary: Task to be triggered 4 days prior to the hire date of pending worker but the checklist isn't getting allocated Content (required): According to the client reque…
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Display a custom Journey category in Explore tabHi, Our client asked us if it is possible to display the custom Journey category, that we created for them, automatically when they access in Explore tab. The standard b…
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leavers checklist is assigned to the same employee multiple timesSummary: leavers checklist is assigned to the same employee multiple times Content (required): Version (include the version you are using, if applicable):23C Code Snippe…
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Offboarding Checklist tasks are not triggering to performer when auto assignedSummary: Offboarding Checklist tasks are not triggering to performer when auto assigned, instead its getting allocated to the initiator. Content (required): Offboarding …
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Mass Completing Journey Tasks - Site HR/ManagerSummary: Mass completing Journey Tasks - Site HR/Manager Content (required): As either Site HR or the Manager is there a way to mass mark multiple Journey Tasks as done … -
Task Assigned Combined NotificationSummary: Hi Team, Based on customer's requirement, we removed FYI table from this alert (deleted XML code) but ran into issues. We reverted back to the delivered XML cod…
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Onboarding Journey: why onboarding checklist activities are greyed out in person's journey?Summary: Activities stay gray after start day and employees can't complete the task. Content (required): Version (include the version you are using, if applicable): 23B …
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How can we enable "activity" tab in Journey section?Hi, how can we enable the "Activity" tab in Journey section? The tab is always empty. Which could be the problem? Regards, Mara
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The person is not eligible for this task because of nullHi, what does it mean the error: "The person is not eligible for this task because of null". We find this error in diagnostic test analysis, but we don't know how we can…
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Create journey for a new jobSummary: We want to create a new journey to HRBPs every time a new job has been submitted. Is there any provision for that Content (required): Version (include the versi…
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An alert with preformer nameHi all, I would like to to add an alert with paramter of preformer name. I went to Alert composer and try to add an alert like this- Hello, ${AlertUtils.userName(Recipie…
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Why are questionnaire responses not available via Checklist Real Time after archiving journey ?Summary: Journey had HR Checklist questionnaire. Journey questions were completed. After archiving the journey, the questionnaire and the responses are no longer availab…
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Translation for the Onboarding Sponsor (free form text) in Checklist contact ?Summary: Is this field translatable via any tools ? Content (required): Hello, At the Checklist / Journey level, we have the ability to show a contact info, and select a…
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Line Manager absence balance application taskSummary: Absence Balance application task for line manager Content (required): I am trying to create a Journey for employees to follow when they need to log additional h…
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How employee can view Journey Task details completed by othersSummary: How employee can view Journey Task details completed by others We have 2 task in a Journey. First manager will provide a feedback for the employee under the fir…
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Checklist not getting assigned to performer instead it is getting assigned to Owner ?Hi All, We have Checklist template configured where task are suppose to be assigned to Performer based on AOR, but instead it is getting assigned to Owner. we are not su…
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Checklist Email Notification: Only 1 task is showingSummary: Hello, We have a created a checklist. In the display settings we have checked the values as shown in the screenshot. Also, the checklist contains 3 tasks. And f…
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Do we have eligibility profile feature for contextual journey?Summary: I came across a thread from 2022, where it says that it is not on the roadmap, wanted to check if there are any plans to have it now. or is it already delivered… -
How can we remove action button in Journey alerts?Summary: How can we remove action button in Journey alerts? Content (required): How can we remove action button in Journey alerts? When a task is allocated the user rece…
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How to prevent the possibility to reassign and remove tasks of auto-assigned journey?Summary: How to prevent the possibility to reassign and remove tasks of auto-assigned journey? Content (required): Hello, we changed some values on display settings tab …
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Journey task doesn't workHi everyone, We have a problem with a Journey, I give to you the journey details: The journey has 7 tasks: the first is a questionnaire task - performer: Initiator the s…
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How can an employee delete personal Journeys that he or she has self-assigned and completed?Content (required): How can an employee delete personal Journeys that he or she has self-assigned and completed? Version (include the version you are using, if applicabl… -
When Self Assigning a Journey Can Employee Select a Specific AssignmentSummary: When we assign a Journey to an Employee as Admin, we can choose which assignment the Journey can be assigned to, in case Employee has Multiple Assignments. If a…