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Work Life Solutions
Discussion List
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HR Helpdesk 20C - Inability to have Primary Point of Contact and Affected Party the sameSummary Causing problems locating casesContent Issue description: Service Request 1: A case is raised by the user it is regarding so we put their user name in the primar… -
How to add volunteering hours for a project in 20CSummary Unable to edit/add project hours worked for a volunteering project in 20CContent Hi Team, Has anyone found a way to add volunteered hours for a project. Previous…
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Ask an Expert - how do you answer the questionSummary I can't find any questions that have been asked unless they already have an answerContent Hey everyone, I am trying to implement the Personal Brand section and I… -
How do you add condition columns to entitlement rules for milestones in HR Help Desk?Summary I need to add a milestone that has a condition for the SR Category. The seeded list displays condition Channel Type (=) only.Version 20C -
Custom Alert Creation for HR HelpdeskSummary Custom Alert Creation for HR HelpdeskContent Hi Team, I am new to this this subject. We have a requirement to where the client wanted to send alerts like update … -
Custom Alert Creation for HR HelpdeskSummary Custom Alert Creation for HR HelpdeskContent Hi Team, I am new to this this subject. We have a requirement to where the client wanted to send alerts like update …User_2025-02-01-03-43-13-079 38 views 0 comments 1 point Most recent by User_2025-02-01-03-43-13-079 -
Error after an attempt to modify a Standard Field using Application ComposerSummary Error after an attempt to modify a Standard Field using Application ComposerContent Hi, We tried changing the "Updatable" property of the Standard Field "Problem…Christopher Jothi - HCM-Oracle 39 views 1 comment 1 point Most recent by Christopher Jothi - HCM-Oracle -
HR Help Desk Action Plan Business Use CaseSummary HR Help Desk Action Plan Business Use CaseContent Hi all, We are implementing HR Help Desk and looking for business use cases for using action plan functionality… -
HCM – Coaches Corner: Product Office Hour: Work Life, 30 July 2020, 9 a.m. PT - Submit QuestionsContent Submit your questions for the HCM – Coaches Corner: Product Office Hour: Work Life session to have them answered during the live event. Post your questions by po…Heather Hagedorn- Cloud HCM-Oracle 48 views 0 comments 1 point Most recent by Heather Hagedorn- Cloud HCM-Oracle -
Difference between Help Desk and HR Help DeskSummary Difference between Help Desk and HR Help DeskContent Hi,We have below two Offerings * Help Desk - (where we can enable feature for HR Service Requests) * Service…Christopher Jothi - HCM-Oracle 131 views 0 comments 8 points Most recent by Christopher Jothi - HCM-Oracle -
Reporting SRs informationSummary Report SRs informationContent Hi, I am currently creating an analysis to report on the SR status (Using subject area Service - CRM Service Request Real Time). I … -
Helpdesk Knowledge ArticlesSummary Example of Knowledge ArticlesContent Good morning, I am hoping the community can help me. We are thinking of implementing the Knowledge Base to compliment our HR…
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HR Helpdesk 20B changesSummary Whats news in 20B for HR HelpdeskContent Hi, We are trying to understand how other Oracle clients are preparing for 20B update specific to HR Helpdesk. We opened… -
HR Help Desk - Audit reportingSummary Help desk data - Teams who worked the SR but not created or closed the SR.Content Hi everyone, I hope somebody can help me out with a quite unique scenario we cu… -
Implementing Workforce Reputation ManagementSummary Has any one successfully connected from Workforce Reputation Management (WRM) to any social media?Content Has any one successfully connected from Workforce Reput… -
Personal Brand Endorsements reportSummary Looking for report on Endorsement under Personal BrandContent Hi I'm starting to use Endorsement under Personal Brand in my organization. I could not locate any … -
Cases within HR HelpdeskSummary Has anyone used the case functionality within HR HelpdeskContent Has anyone used the new case functionality within HR Helpdesk? What are the limitations and bene… -
Implementing Workforce Reputation Management OAuth ErrorSummary In Workforce Reputation Management not able to connect to social networks like Facebook getting OAuth errors -
HR Help Desk Predict CategorySummary How does the Predict Category feature function?Content As I was configuring HRHD, I came across these Profile Options: SVC_ENABLE_INBOUND_MSG_ATTRIBUTE_PREDICTIO… -
HR HD: Team business objectSummary Are you using Resource Teams? How?Content Hello, I'm curious to learn if some Oracle HRHD customers are using the Resource Team business object (Manage Resource … -
Implementing Workforce Reputation ManagementSummary Any documents or any pointers for Implementing Workforce Reputation ManagementContent Any documents or any pointers for Implementing Workforce Reputation Managem… -
Integrate fitness trackers with WellnessSummary Integrate fitness trackers with WellnessContent Hi Seeking insights from customers / partners who have implemented Wellness. We are keen to understand on how to … -
Future HR Help Desk Office Hours Events?Summary Future HRHD Office Hours events?Content What is the schedule for future HRHD Office Hours events? I think they are supposed to be on the last day of every month … -
Escalate Feature in HR Help Desk must requiredSummary Milestone Due Date is gone then What next from standard Oracle functionality perspective -
Highlight FlexfieldsSummary Highlight flexfields in Health and SafetyContent Hi All, I observed Highlight Flexfieds is not working in Health and Safety UI after clicking on add to create an… -
Service Request Details Field to be Read Only in SR Details PageSummary Service Request Details Field to be Read Only in SR Details PageContent Hi, We would like to make the Service Request Details field to be read only in the SR Det…Christopher Jothi - HCM-Oracle 33 views 2 comments 1 point Most recent by Christopher Jothi - HCM-Oracle -
HR Help Desk - Disable the Attachment Delete OptionSummary HR Help Desk - Disable the Attachment Delete OptionContent Dear All, We would like to disable the Delete Icon which allows an attachment to be deleted from the H… -
Interpersonal Skills added on Talent Profile not visible in their Personal BrandSummary Interpersonal Skills added on Talent Profile of Employees are not visible in their Personal BrandContent The Interpersonal Skills or Skills are added on the empl… -
Cannot select multiple dates for Volunteering ProjectSummary Multiple dates cannot be selected for organizing the Volunteering ProjectContent The Client requirement is to organize a volunteering event that will last for 5 … -
Scheduling of Social Network Connectors is not working in Personal BrandSummary Scheduling of Social Network Connectors is not properly synced with respect to scheduled dateContent The skill sources has been selected for data gathering. HCM …