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Work Life Solutions
Discussion List
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HDL for Wellness and Volunteer objectsSummary Generate source data file for Wellness and Volunteer business objectsContent Does anyone know what are the attributes needed to load legacy wellness and voluntee… -
HR Help Desk - Severity Based Turn Around Time Limit Setup (SLA)Summary HR Help Desk - Severity Based Turn Around Time Limit Setup (SLA)Content Hi , We are configuring HR Help Desk functionality. Any Updates or Documentations on How …Christopher Jothi - HCM-Oracle 224 views 4 comments 1 point Most recent by Christopher Jothi - HCM-Oracle -
Emailing users not in HRHD from the Response navigation on an SRSummary Emailing users not in HRHD from the Response navigation on an SRContent Is it possible to email users who are not in HRHD from the response navigation on an SR? … -
Ability to create an SR with mandatory fields on a layout through emailSummary Ability to create an SR with mandatory fields on a layoutContent Is it possible to have mandatory fields on an SR layout but still create an SR through email? Em… -
Notification when response from customerSummary Is it possible to have a notification to the assigned to when a response is addedContent Is it possible to have a notification to the assigned to when a response… -
HRHD - Latest Roadmap for Future ReleasesSummary HRHD - Latest Roadmap for Future ReleasesContent Hi all, Does anyone know where I can get the latest roadmap for next few releases? Thanks Sophie -
Questionnaire: Unable to see Survey Results in Me -> Personal Brand -> Surveys - Survey ResultsSummary Manage Questionnaire: Unable to see Survey Results in Me -> Personal Brand -> Surveys - Survey ResultsContent https://cloudcustomerconnect.oracle.com/posts/81850… -
Helpdesk - Trigger PossibilitiesSummary Trigger possibilities on status changesContent Hi all, I was wondering if any one knew if it was possible to trigger a queue change based on a status value updat… -
Helpdesk - Is it possible to make the problem description read-only for certain roles only?Summary Helpdesk - Is it possible to make the problem description read-only for certain roles?Content Hi all, Is it possible to make the SR problem description for help … -
Questionnaire: Unable to see Survey Results in Me -> Personal Brand -> Surveys - Survey ResultsSummary Manage Questionnaire: Unable to see Survey Results in Me -> Personal Brand -> Surveys - Survey ResultsContent Issue Steps: 1. Created Questionnaire Template 2. C… -
Creation of SRs from HCMSummary Creation of SRs from HCM for fields above the title, service request description and PPCContent Hi Is it possible to create SRs from a page on HCM and take over … -
Approvals in HR HelpdeskSummary Can we create approvals in HR HelpdeskContent Is it possible to create approvals in HR Helpdesk? For both Knowledge article approval and also for Service Request… -
Categories for Agents only in HR HelpdeskContent Is it possible to have categories that are visible to only advisors? I still want the employees to see the category field but there are some that only advisors a… -
Enhance HR Helpdesk Action Plans with Checklist functionalitySummary Allow Action Plan Actions to have the same functionality as Checklist TasksContent Currently Checklist Tasks can link through to the relevant function / page wit… -
Mentor-ship utilizationSummary Our company is looking to utilize Mentorship, however having some challenegs with the search functionalityContent We're looking to implement Mentorship, our conf… -
Resource Directory - Search Not result not retrieving details for some employeesSummary Resource Directory - Search Not result not retrieving details for some employeesContent Dear All, When searching for a person in Resource Directory > Identify Re… -
HR Help Desk - Email Template SetupSummary HR Help Desk - Email Template SetupContent Dear All, Need some assistance in setting up the Email Templates for HR Help Desk with reference to the below mentione…Christopher Jothi - HCM-Oracle 376 views 2 comments 2 points Most recent by User_2025-02-04-20-53-49-077 -
Knowledge management is not availableSummary Knowledge management is not availableContent Hi experts, I am experiencing the issue with HRHD Knowledge Management integration. I have enabled the required prof… -
Personal Brand endorsementsSummary endorsements are not viewable or savesContent Hi I am testing Personal Brand for a client and have found that when I have added skills (both Specialized and inte…User_2025-02-04-09-23-16-765 58 views 2 comments 0 points Most recent by User_2025-02-04-09-23-16-765 -
HR help desk SR: required fields are not populatedSummary HR help desk SR: required fields are not populatedContent Dear experts, I am experiencing the following issue with HRHD SR UI: for some reason fields like Primar… -
Specialized Skills in Personal BrandSummary Need to manage list of LOV for Specialized SkillsContent Hi How do I manage list of values for Specialized Skills in Personal Brand. I need to add banking skills… -
Personal BrandSummary Can Personal Brand be deployed per BUContent Hi Can you please advise if the personal Brand functionality can be restricted to BU/Organization or is it Enterpris… -
Human Resources – Product Update: Work Life Solutions (My Wellness, My Brand, My Volunteering), 22 AContent Submit your questions for the Human Resources – Product Update: Work Life Solutions (My Wellness, My Brand, My Volunteering) session to have them answered during… -
Cannot Connect to LinkedInContent Hi, I am unable to connect to LinkedIn... Navigator --> Quick Actions --> Personal Brand --> Social Media Preferences. -
Oracle Social Network - for HCMContent Hello! Question I have been asked but cannot seem to find many recent notes on it, Oracle Social Network? - is it an active product still - how does it link in w… -
Personal brand/Reputation administration pageSummary Unable to find the Personal brand/Reputation administration page 19BContent Hi Team, Kindly let me know if any one has accessed the Personal Brand/Reputation Adm…
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Which work life solutions are part of core HCM licence? (anyone using wellness?)Content Hello, Just checking some ambiguity around work life solutions, are competitions part of core HR now or sold stand-alone. Volunteering and wellness, are they sep… -
Locking Fields on HRHD SR after initial creationSummary Setup Request: Employees can create HRHD SRs, but they should not be able to update certain fields on the summary page after they create it.Content Hi All, Need:… -
Private Communication in HR HelpdeskSummary Possibility to mark a communication private so that it is not visible to the primary contactContent Dear Experts, My client has a requirement where they want the… -
In HR Helpdesk field Category displays only the value for Sub CategorySummary Field Category displays only the value for Sub Category. Category is not visible on the screenContent Dear experts, I am in the process of implementing HR Help d…