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Work Life Solutions
Discussion List
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![Arun Kumar Krishnan [AK]](https://us.v-cdn.net/6034893/uploads/userpics/L8BUJDYF94E7/nTLGWFBWW678P.jpg)
Wearable device - Managing Employee WellnessContent Hi Team, I would like to know the below: 1. List of Devices which is compatible to enable this feature. 2. Any configuration to be made for adding the fitness de… -
Need documentation on Work Life SolutionsContent Hi Team, Can you please provide any links to the documentation for the complete Work Life Solutions? I have it for Wellness: https://docs.oracle.com/en/cloud/saa…
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Configuring Wearables to Employee WellnessContent Hi All, Do you have any available documentation which discussed how you integrate your wearables to Employee Wellness? We are preparing our zone for client demon… -
My Wellness DocumentationSummary How to link to activity trackersContent Hello - Does anyone have information on My Wellness? We are trying to understand how to link to activity trackers and ove… -
Engagement Survey via ReputationSummary How can we use reputation for engagement surveysContent Dear all, whit R12 I figured that the line manager can use reputation to send out surveys to directs or m…
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Not able to update Well-being Guided AssessmentSummary We are not able to update the Well-being guided questionnaireContent Hello, I am not able to update the Well-being guided questionnaire for an employee, is there…
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Volunteering - Publish Project for Group of employeesSummary: We have requirement to publish volunteering project to a specific group of employees. Content (required): Currently when we publish a volunteering project, It i…
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Help Desk Multiple Business UnitsContent Hi Experts Im implementing the HR Help Desk for a company and they want queues for every BU, and you only see the queue of your BU, have you ever pass on a simil… -
HRHD Queue Owner: Access to Queue SRs AutomaticallySummary Custom: Access the service request header for table SVC_SERVICE_REQUESTS where the human resource service request is assigned to a queue that they are the owner … -
Profile Values accepted for Profile Code SVC_EMAIL_PAST_CONVERSATION_MSGTYPESContent Hello Experts, I am looking for the valid values that the Profile Code SVC_EMAIL_PAST_CONVERSATION_MSGTYPES accepts as Profile Values apart from ORA_SVC_CUSTOMER… -
Populate External Contact custom field on Help Desk Ticket from Inbound Message Sender's Email AddreSummary We receive a variety of inbound messages via email channels to our HR Help Desk. We've deployed a custom field to track the external contact for searching, repor…
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HR HelpDesk - issues with milestones not showing - any tips or typical missing config?Summary Implementation of HRHD - Milestone metrics not showing in the SR pageContent Hi Guys, Issue - Milestone Metrics not showing. Looking for some help (or gothas) - …
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Discuss option not working in projectSummary Discuss option available in volunteering projects is not working and giving an java null pointer exception errorContent Employees, Managers or Admins can views t…
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Work Life Solutions - Documentation and Important Metalink NotesContent Hi Team, I am looking for Work Life Solutions - Documentation and Important Metalink Notes. Can you please share these? If you have any other ppt/documentation h… -
My Volunteering: best practices & inspirationContent Hi all, At Euroclear, a financial services company based in Belgium, we have implemented the MyVolunteering module in September last year. It has been received w… -
HR Helpdesk CustomizationContent Hi All, I have added HR helpdesk service creation page in Me->Time and absence screen using page composer but the service creation page is getting enabled in oth…
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Queue is not getting updated when category is changedContent Hi Experts, We are implementing HR Helpdesk and found this issue. Employee creates a service request using a wrong category and it gets assigned to a queue. Help…
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HRHD - Milestone not pausing a second timeContent Hello experts I've configure the milestone to pause when SR status goes to "waiting". The first time it stops correctly nd add the time it was paused. But the ne… -
HRHD - Multiple Time remaining and milestonesContent Hello experts I need to configure two distincts calendars (to attribute time remaining field) in HR Help Desk, based on CATEGORY or QUEUE.in Calendar edit standa…
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HR Help Desk - What are the Contact Relationship Types?Summary HR Help Desk - What are the Contact Relationship Types?Content Within the HR Help Desk, there are several contact relationship types but no documentation that I …User_2025-01-28-23-04-52-179 23 views 1 comment 2 points Most recent by User_2025-01-25-03-03-33-360
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Are there any new HRHD Features in 20 DSummary We wanted to know if there are new features for the HRHD module in 20DContent We were not able to find anything in the 20 D release notes, hence wanted to know i… -
Religious accommodationsSummary Track Religious AccomodationsContent Hello, Does Oracle have the capability of tracking religious accommodations for employees? Thank you Version We are in 20C -
Reporting SRs informationSummary Report SRs informationContent Hi, I am currently creating an analysis to report on the SR status (Using subject area Service - CRM Service Request Real Time). I …
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Cases within HR HelpdeskSummary Has anyone used the case functionality within HR HelpdeskContent Has anyone used the new case functionality within HR Helpdesk? What are the limitations and bene…
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HR Help Desk Predict CategorySummary How does the Predict Category feature function?Content As I was configuring HRHD, I came across these Profile Options: SVC_ENABLE_INBOUND_MSG_ATTRIBUTE_PREDICTIO… -
Future HR Help Desk Office Hours Events?Summary Future HRHD Office Hours events?Content What is the schedule for future HRHD Office Hours events? I think they are supposed to be on the last day of every month … -
Escalate Feature in HR Help Desk must requiredSummary Milestone Due Date is gone then What next from standard Oracle functionality perspective
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Implementing Workforce Reputation ManagementContent Hi all, Looking for documentations on Implementing Workforce Reputation Management. Can see only using guide on https://docs.oracle.com/en/cloud/saas/human-resou… -
Implementing Health and Safety ModuleContent Just wanted to see if there is any documentation available on implementing Health and Safety module. On Oracle.com I can only see using Health and Safety module.…
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Adding Line manager of primary contactSummary HR Help Desk - Adding line manager of "Primary Contact"Content Hi, i was wondering if anyone knows how i would go about adding the Line manager of the Primary Co…