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Discussion List
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Merged: We invite you to attend a ⭐️ LIVE ⭐️ webinar to get started with your Oracle Cloud Applicat…This discussion has been merged. -
How can I to add descriptive flex field and extensible flex field in Volunteering?Summary I want to know how add DFF or EFF in volunteering.Content Hello, I want to know if it's possible to add DFF or EFF to Volunteering functionality, because the cus… -
21C - HR Service Request Screen no longer opensSummary When clicking HR Service Request users are given a blank screenContent We had 21C patch applied over the weekend and now when users try to access "HR Service Req… -
HRHD: Bulk upload categoriesSummary HRHD: Bulk Upload CategoriesContent Hello All, I am new to HRHD and one of my client has multiple BU requirement. Can someone please suggest how can we bulk uplo… -
Is there a Oracle BI table that shows which Channel IDs are associated with Inbound Channel Names?Content I am trying to find a Oracle BI table that shows which Channel IDs are associated with Inbound Channel Names. I am able to see the channel ID using the svc_inbou…
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Feature on removals of picklist valuesSummary We would like to ensure that when a picklist value is removed or an End Date is inserted, the values with a date prior to the removal continue to be visible in t…
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HRHD Queue Owner: Review to ResolveSummary Require Queue Owner's direct involvement for escalated tickets - review the proposed resolution and assure satisfactory resultContent We wanted to assure that es… -
How to create the user group against knowledge ArticleSummary How to create the user group against knowledge ArticleContent Hi Guru's, I am having a requirement to configure the knowledge articles only for a specific countr… -
HRHD: Agents work roaster visibility to HR Help Desk AdminSummary HRHD: Agents work roaster visibility to HR Help Desk AdminContent Hello All, In HR Help Desk can we define and maintain any roaster for agent which can be visibl…
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Where to find release notes for HR Help Desk?Content Hello-I've heard, through an external presentation, there are some upcoming changes in HR Help Desk with the 21C release. I can't locate this information in any … -
HRHD - Where to locate What's New documentationSummary We are unable to locate HR Helpdesk quarterly update changes in the standard Whats New Docs...where should we be looking?Content Hello! We are searching the Orac…
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To link Knowledge Article to the Service Request directly from the Knowledge Article PageContent In Next Gen UI, when we create Knowledge article, there is a provision in the system to provide the category which in turn makes the knowledge article to be auto…
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Escalation functionality in HRHDSummary Escalation Functionality in HRHDContent Hello All, Do we have Escalation functionality in HRHD? If not, can someone please suggest what should be the possible wo…
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Access to HRHD for Terminated EmployeesSummary Access to HRHD for Terminated EmployeesContent Hello Experts, Our client has requirement to let terminated employees access HRHD and raise/clarify their queries …
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HRHD: Creating email notification when SR is put into 'Resolved' statusSummary We need to fire an email to notify when an SR is resolvedContent I am trying to create an object workflow to fire an email when an SR is updated to Resolved stat…
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Unable to create new ticket lists in HR Help DeskSummary create new ticket lists in HR Help DeskContent Hey all, I am trying to create new ticket lists in HR Help Desk through the "Create or Edit Lists" options, but wh…
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New Release guide for HR Help DeskSummary New Release Guide for HR Help DeskContent Hello All, I am new to HR Help Desk Module & looking for new release guide for HRHD. Can someone please guide me or hel…
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Loading FAQs for HRHDSummary Can FAQs be bulk loaded into Oracle FusionContent When building the knowledge base with FAQs does each FAQ need to be manually created within authoring and publi…
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Usage of CompetitionsSummary Usage of CompetitionsContent Hi Team, Can you please confirm if Competition feature is still available in Fusion and can be implemented? Need some pointers to ge… -
Use of CompetitionsSummary Use of CompetitionsContent Hi Team, Any idea if Oracle still supports Competitions feature? If yes, how we can enable it? Thanks, Ankur Version 21B
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Deep Links - Create Service RequestContent Hello - I have found deep links for creating a service request but it appears these take us to the classic UI page for creating a request. is there a deep link a…User_2025-01-29-19-46-35-367 42 views 0 comments 1 point Most recent by User_2025-01-29-19-46-35-367
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Employee cannot see survey resultsContent Hi All, I have submitted a survey (Me --> Personal Brand --> Survey) with two recipients, both have responded to survey but when i click on the link to see resul… -
Work Order subtab in HR Help Desk RequestSummary Add Work Order subtab in HR Help Desk RequestContent I have created the Relationship between HR Help Desk Request and Work Order but can't modify the HR Help Des… -
Is it possible to create ticket when we receive email on a dedicated mail boxSummary Is it possible to create ticket when we receive email on a dedicated mail boxContent Hello Experts, We are exploring option to achieve a requirement and wanted t… -
is there a deep link for SR landing page in HR Help Desk Module?Content We wanted to look into an option for the deep link for SR landing page. That way we will be able to update the help desk email notification language to include t… -
Seeding Intelligent Advisor (OPA) Interview with Employee DataSummary We are looking to understand the capabilities of loading HCM Employee Data into an InterviewContent We have HR Help Desk and Intelligent Advisor (fka Oracle Poli…
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Extensibility - Enable Page only in Mobile SpringboardSummary How to enable a page only on mobile devices in the navigator and springboard.Content Hi, I've been working on a requirement to enable HR HelpDesk responsive page…
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Guide for HR Help DeskSummary Guide for implementing HR Help Desk and featuresContent Hello experts, Can somebody share us an using and implementing guide for Oracle HR Help Desk ? Version 20D
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20D - Health and Safety - Some users unable to see investigation questionnaires in dropdown menuContent Hello, We've recently started using the health and safety module in HCM and noticed that some incident owners are not able to choose a questionnaire in the inves… -
can we create a direct link that will bring up the 5 most recent Service Requests or list of recentlSummary I am exploring on a possible solution to generate direct links in HR help desk module for three scenariosContent 1. To list the Service Requests that are in Open…