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Work Life Solutions
Discussion List
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Cannot select multiple dates for Volunteering ProjectSummary Multiple dates cannot be selected for organizing the Volunteering ProjectContent The Client requirement is to organize a volunteering event that will last for 5 … -
Scheduling of Social Network Connectors is not working in Personal BrandSummary Scheduling of Social Network Connectors is not properly synced with respect to scheduled dateContent The skill sources has been selected for data gathering. HCM …
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Employees are not able to see the Mentors in their Personal BrandSummary Employees are not able to see the Mentors in their Personal Brand to get mentored by expertsContent Each individual in the Organization has been highly skilled i…
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Collect daily COVID data?Summary Can this module collect health questions and temperature as associates arrive to work daily?Content We are looking at collecting the answers to three questions a…User_2025-02-07-07-04-22-744 53 views 0 comments 1 point Most recent by User_2025-02-07-07-04-22-744 -
Responsiveness for HR HelpdeskSummary Responsiveness for HR HelpdeskContent Hi, Can someone please let me know on the responsive plan in terms of HR Helpdesk. I want to know what we have in 20A, 20B …
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Bell Notifcations for Help Desk SR'sSummary Is it possible to turn on bell notifications for on Help Desk SR's for Specific Users?Content When our internal Help Desk staff composes a response on an SR to g… -
HR Help Desk - Service Request Details: Interaction History informationSummary What is the logic for this tab information?Content Hello, Trying to understand the logic of the information displayed in the SR Details' Interaction History tab.… -
Looking for a demo of fully implemented HR Helpdesk with HCM CloudSummary We are looking for a demo of HR Helpdesk that has been fully implemented within HCM Cloud.Content We are looking for a demo of HR Helpdesk that has been fully im… -
Where can I find HR Helpdesk Oracle Delivered Process MapsSummary Trying to find Oracle delivered process maps for HR Help deskContent I am trying to find Oracle delivered process maps for HR Help desk and unable to find any. C…
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HR Help Desk - Case Management in Service OfferingSummary What does Case under the Service Offering enable in HR Help Desk?Content When configuring the Service Offering for HR Help Desk there is an opt-in button to enab… -
HR Help Desk - Quick ActionSummary We would like to add a Quick Action Link to the Me Tab for someone to Create an HR Service RequestContent Doesnt look like there are any quick actions delivered …
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HR Help Desk - Severity Based Turn Around Time Limit Setup (SLA)Summary HR Help Desk - Severity Based Turn Around Time Limit Setup (SLA)Content Hi , We are configuring HR Help Desk functionality. Any Updates or Documentations on How …Christopher Jothi - HCM-Oracle 229 views 4 comments 1 point Most recent by Christopher Jothi - HCM-Oracle -
Helpdesk - Trigger PossibilitiesSummary Trigger possibilities on status changesContent Hi all, I was wondering if any one knew if it was possible to trigger a queue change based on a status value updat…
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Enhance HR Helpdesk Action Plans with Checklist functionalitySummary Allow Action Plan Actions to have the same functionality as Checklist TasksContent Currently Checklist Tasks can link through to the relevant function / page wit… -
Knowledge management is not availableSummary Knowledge management is not availableContent Hi experts, I am experiencing the issue with HRHD Knowledge Management integration. I have enabled the required prof… -
HR help desk SR: required fields are not populatedSummary HR help desk SR: required fields are not populatedContent Dear experts, I am experiencing the following issue with HRHD SR UI: for some reason fields like Primar…
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Personal brand/Reputation administration pageSummary Unable to find the Personal brand/Reputation administration page 19BContent Hi Team, Kindly let me know if any one has accessed the Personal Brand/Reputation Adm… -
HCM – Treats from the Cloud: Oracle Wellness, 19 February 2019, 9.a.m. PT - Submit QuestionsContent Submit your questions for the HCM – Treats from the Cloud: Oracle Wellness session to have them answered during the live event. Post your questions by posting a … -
Using Mashups in HR Help Desk SRSummary Using Mashups in HR Help Desk SR to show additional employee attributes from HCM CloudContent Can I create/use a Mashup in the HR Help Desk Service Request that … -
Need the BI subject area that stores the course offering default pricingSummary Need the BI subject area that stores the course offering default pricingContent We need the BI subject area that stores the course offering default pricing. In L… -
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Integration with other modulesContent Hi Team, Please let me know as what are all the details that will be integrated with the usage of the Workforce health and Safety / Work Life Solutions with Core… -
Unale to view VolunteeringSummary About me is missing volunteering and even workforce does not show volunteeringContent Hi All, I am unable to see anything with respect to my volunteering. Kindly…
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Can we add DFF to Volunteering page components like Organization, Projects?Summary: Our customer wants to capture the custom field values in the Volunteering while creating the Organization and also on the Projects page. Content (required): Is … -
How to trigger an email to all queue members if no agent assigned after 24hrs of Request CreationSummary: I am trying for the requirement that when help desk request is created and no agents has been assigned with that request with in 24hours then Email should trigg… -
volunteering questionAs Admin users, do we have the access\option to add or remove any of the wording ? ( example : Volunteering options has listed causes that are not applicable to be shown… -
wellness questionsI have some questions: • Will employees be notified via email? – meaning when a Task is created from the Admin’s end to selected employees , will they be getting notifie…
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Assessment Attachments and Social Media PreferencesHello, In Employee wellness, what's the benefit of "Assessment Attachments" and How it's working?. Also in Volunteering, when the user open "Social Media Preferences" th…
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competitionHello, If the admin created a competition (race), and there are 3 participants in the competition. when the admin check from his side, he can see the number of participa…
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Is there a way to make a dynamic approval rule based on the requestor's Area of responsibility?Summary: Hello all, I have a requirement for the ApprovePerformanceGoal process. I want the approver of the GOAL to be different based on the following: If the requestor… -
Skip approvals whilst creating projects and organizationsSummary: Skip approvals whilst creating projects and organizations Content (please ensure you mask any confidential information): Hello, Currently as per the system if o…