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Work Life Solutions
Discussion List
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Disciplinary / grievance / flexible working case managementContent Hi We are currently exploring different options for how we can manage disciplinary, grievance and flexible working cases. So far, I believe the options we have a…
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Difference between Help Desk and HR Help DeskSummary Difference between Help Desk and HR Help DeskContent Hi,We have below two Offerings * Help Desk - (where we can enable feature for HR Service Requests) * Service…Christopher Jothi - HCM-Oracle 124 views 0 comments 8 points Most recent by Christopher Jothi - HCM-Oracle
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Competition UsabilitySummary Loading all employees to a CompetitionContent Would like to use competitions for an organizational wide fitness competition but looks like you can only add parti…
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User Guide for Learning Cloud 18C contains some incorrect detailsSummary Looking for one source of truth for Learning ImplementationContent The official Oracle documentation provided for Oracle Learning module Implementation 18C conta…
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HR Help deskSummary How does HR Help desk feature in HCM Cloud R13 works?Content Can anyone help me with your experience (if you have tried your hands) on HR Help desk feature in HC…
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Creating Custom Action: Add Me to SR TeamSummary Groovy Script to Add Current Person to SR Team with One ClickContent As noted in the CC post here, where we customized SR Details page layouts based on the curre…
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Defining Help Desk Ticket Details Page Layout by Current UserSummary We've configured several advanced expressions using groovy to tailor SR details page layout as we expand use of help desk.Content We are expanding the use of HR …
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My Volunteering Implementation documentationSummary I am looking for documentation on how to implement My VolunteeringContent Hi I am looking for documentation on how to setup My Volunteering. I understand how to …
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Delivered reports/analytics for Work LifeContent Hi all, I haven't seen any content yet that describes the delivered analytics and reports within the Work Life modules. Does anyone have this information? thanks…
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HelpDesk configure second outbound emailContent Hello experts. We need to configure a second oubound email to the platform. Both are redirecting to oracle native email. 1 - Is there any way to visualize and te…
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Survey Functionality - Can HR Spec create survey for entire organization?Summary Survey : Workforce Reputation ManagementContent Hi, We have a requirement wherein, we need to send survey to entire population/organization. I came across Survey…
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HRHD - Send email when user responds SRContent Hello experts Does anyone know, how could i send an email, in HELP DESK, after the user responds something in the ticket (Service Request). Example: User 1 creat…
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Wellness - We are looking to pilotSummary Any advice and guidance on using wellness in HCM CloudContent We are exploring the use of wellness and wondered if anyone has any experiences they are willing to…
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Custom Oracle BPM WorklistSummary Question about retrieving applications that user can initiateContent Hello every one. I am trying to create a custom work list application for my client. the onl…
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Search Open Help Desk RequestsSummary User is unable to search newly created Internal Help desk request using the search criteria" All open help desk request". We are using Gen2 HelpDesk UIContent Hi…
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Nonworker can't create Service RequestContent Hi everyone, We have enabled Service Request creation for Nonworker for our customer. Nonworkers are able to access the page, however, upon saving the SR an erro…
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Email to volunteers not workingSummary Emails to volunteers are not triggered to communicate the details or updates about the volunteering projectContent For any volunteering project, emails to volunt…
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HR HelpdeskSummary ServiceNow vs. HR HelpdeskContent Has anyone used HR Helpdesk to replace ServiceNow functionality? A client is wondering if they can completely replace ServiceNo…
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How to enable Mobile friendly pages on HRHD for SR creation and detailsContent I have enabled the 'HR Service Request' task for Mobile though Configuration > Structure. However, the page is not rendering well on Mobile app (Oracle HCM Cloud…
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Personal Brand > Survey > HR AdminSummary We would like to see functionality that would enable the HR Admin to select at random the group of employees that the survey is sent toContent n Personal Brandin…
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Helpdesk Knowledge ArticlesSummary Example of Knowledge ArticlesContent Good morning, I am hoping the community can help me. We are thinking of implementing the Knowledge Base to compliment our HR…
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Integrate fitness trackers with WellnessSummary Integrate fitness trackers with WellnessContent Hi Seeking insights from customers / partners who have implemented Wellness. We are keen to understand on how to …
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Highlight FlexfieldsSummary Highlight flexfields in Health and SafetyContent Hi All, I observed Highlight Flexfieds is not working in Health and Safety UI after clicking on add to create an…
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Configure HCM Pages for HR Help DeskSummary I'm interested in configuring HCM Pages for HR Help Desk - permitting a user to log a service request on a transactional page when they have a question or issueC…
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HR Help Desk - Routing inbound emails to a QueueSummary Is there a way using Object Workflows to route inbound emails to a Queue depending on the sender's email address?Content Hello. A customer I am working with has …
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Private Communication in HR HelpdeskSummary Possibility to mark a communication private so that it is not visible to the primary contactContent Dear Experts, My client has a requirement where they want the…
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Personal Brand / ReputationSummary Document for Implementing or Using Personal Brand / ReputationContent Hi Guys, Could you please share any documents related to implementing or Using Personal Bra…
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Mass updates for Learning historyMigration of learning history from legacy systemSummary Looking for suggestions to perform mass updates for learning historyContent I'm looking for some official content related to learning history bulk upload. I coul…User_2025-01-31-00-25-15-275 44 views 4 comments 3 points Most recent by User_2025-01-31-00-25-15-275
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Personal Brand / Reputation FunctionalitySummary Can Personal Brand functionality be used internal only without punching out to external social media websites.Content Can you please advise if the new Personal B…User_2025-02-04-09-23-16-765 87 views 6 comments 3 points Most recent by User_2025-01-25-03-26-59-685
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HCM – Product Discussions: Work Life -- 6 June 2018, 9:00 a.m. PT - Submit QuestionsContent Submit your questions for the HCM – Product Discussions: Work Life session to have them answered during the live event. Post your questions by posting a new comm…Heather Hagedorn- Cloud HCM-Oracle 85 views 0 comments 3 points Most recent by Heather Hagedorn- Cloud HCM-Oracle