To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
OCI - General
Discussion List
-
Event Cancellation NotificationYou may receive an event cancellation notification from Zoom, which may be incorrect. Kindly visit the CCC events calendar to confirm. Apologies for the inconvenience. -
MFA/2FA reset for Free-tier, Trial & Paid cloud accounts is now possible by Live chatMFA/2FA Reset Now Available via Live Chat for Free-Tier, Trial & Paid Cloud Accounts 📅Effective: January 28, 2025 Summary: If you have an OCI Free-Tier/Always-Free acco… -
Oracle Cloud Free Tier account stucks in password resetHello, I am the sole administrator of the tenancy pietricello (Identity domain: Default, Username: pietro@epki.it , contact mail: pietro@mivs.it). My compute instances a… -
Oracle Cloud Free Tier account stuck in pwdmustchange stateSummary: Hello, I have an Oracle Cloud Free Tier account that was created approximately 3-4 years ago. I can successfully authenticate with my username and password. How…
-
Master Admin account locked in password reset loop - Error: [object Object] / Policy RestrictionSummary: Master Admin account locked in a mandatory password reset loop (Tenancy: danibelini) Content (please ensure you mask any confidential information): Hi everyone,…
-
Cannot change my paswordWhen I try to login I cannot change my password. I want to go to the SQL worksheet to do some actions. And when I ant to login, I get this screen, and when I submit it, … -
OCI Always Free instances SSH port 22 connects then closes before banner/key exchangeSummary: I need help with an OCI Always Free Compute SSH access issue. Multiple Ubuntu instances in us-phoenix-1 show the same behavior: TCP port 22 is reachable, but th…
-
Free Tier Account Locked-Unable to sign in after password reset (Invalid credentials)Summary: Hello,I am a Free Tier user and recently reset my password via the official email link, but I am still completely unable to log in. The system constantly throws…
-
is there any DRG simulator?Summary: Hi all: I'm looking to practice and find out if some modifications to our DRG (have 1 per region) and thus two regions are doable. Since GSSN3 and other stuff e…
-
Where can we find Legacy Local User "DefaultLocalUser" as it is being Retired ?Summary: We have received a notification from Oracle saying "Oracle Cloud Infrastructure Identity and Access Management - Reminder: Please retire “DefaultLocalUser” in y…
-
attaching block volume to a database nodeAttaching a block volume to a database node Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Co…
-
Free Tier Account Locked - Invalid Username or Password after successful resetSummary: My Free Tier account is locked. I can reset the password via email, but login fails with "Invalid username or password" and the myservices console returns a DNS…
-
How can I reset MFA authentication if I don't remember my old phone number or my old card details?Summary: How can I reset Oracle MFA authentication if I don't remember the number I used to create it or have my bank card details? The support person says I absolutely …
-
Free Tier signup blocked after email correction (Incident #260523-000782)Hello, I attempted to create an Oracle Cloud Free Tier account but my email was accidentally truncated (.co instead of .com), which caused the first attempt to fail. Aft…
-
Free Tier instance disabledSummary: Free Tier instance disabled - AI tool caused outbound traffic, need instance reenabled Content (please ensure you mask any confidential information): My Always …
-
Oracle AI Agent Factory installation on Mac ArmI am having issues installing AI Agent factory on my machine. I have made sure Podman container engine has enough storage allocated. See below logs: Files in /dev-shared…
-
OCI Always Free sole admin locked out by MFA; no card on file and cannot create SRHi Oracle community, I am trying to recover access to an OCI Always Free tenancy where I am the cloud account creator and sole tenancy administrator. I am locked out of …
-
Oracle Cloud Account Sign In MFA authenticator bypasscode invalid eventhough it is not expiredSummary: I am an oralce support staff. Trying to login into MFA not working due to mobile device registered long back not working to receive the authentication. alternat…
-
Unable to log in anymoreSummary: I'm unable to log in my Free Tier account; the login page says invalid username or password. I had a A1.Flex instance running. I never used any mining software …
-
How can a customer have MFA reset for an Oracle Cloud account with no other onsite administrator?Summary: Newly created SaaS customer Oracle Cloud account - mchciamadison does not have a backup onsite administrator and lost access to the mobile device for MFA. Pleas… -
Can't login to Oracle account / account terminated with no given reasonI used to have an "Always Free" VPS, Ubuntu VM. Last night it stopped working, and this morning I wanted to login to check. Unfortunately, I can't login to my account… I…
-
Please help me recover my account.Summary: I deleted my Oracle Cloud account in order to create a new account with a different home region, because I wanted to change the region setting. However, I did n…
-
Free Tier tenancy suspended for Coin-Mining (Ref: a2f83f35) – Need help retrieving boot volume dataSummary: Need help retrieving boot volume data from suspended Free Tier tenancy (Coin-Mining suspension) Content (please ensure you mask any confidential information): M…
-
Free Tier signup blocked — generic error after 2 attempts (need manual review)Summary: Cannot create my Oracle Cloud Free Tier account — both attempts (April 30 and May 1) failed with the generic error "An error occurred while creating your accoun…
-
ignorePlease ignore or remove this discussion. It was created by mistake and contains no valid request.
-
Can't login with OCI Default domain - only with IdentitySummary: Default Identity Domain inaccessible after IDCS migration — cannot upgrade Free Tier to PAYG — 3 years unresolved Content (please ensure you mask any confidenti…
-
I don't receive notifications messages when I get answers from APEX forum.Summary: I don't receive notifications messages in my inbox mail when I get answers from the APEX forum. Content (please ensure you mask any confidential information): I…
-
Reset user accounts in different sub-identity domains using OCI cloud shell?Summary: Trying to reset a user account that is in a different identity domain under the default using cloud shell Content (please ensure you mask any confidential infor…
-
My PAYG instance is disabled and will not accept any action requestsSummary: Compute instance disabled after scheduled maintenance and says "Instance is disabled and will not accept any action requests." Content: Hi, I am experiencing an…
-
Instance is in maintainance failed state and will not startI have an ampere instance ocid1.instance.oc1.iad.xxxxxxxxxxxxxxx in ashburn region which was scheduled for maintenance. The status is in "maintenance failed" state. Now …
-
Custom Branding - Log in Text is not showingSummary: Custom Branding - Log in Text is not showing Content (please ensure you mask any confidential information): Steps : Login to OCI Go to Environment Go to Brandin… -
ODB@AWS domain name configuration (client and backup labels)Summary: When setting up a new Oracle Database @ AWS environment , if we use the custom domain option (yourdomain.com) as opposed to the default domain (oraclevcn.com), …