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OCI - General
Discussion List
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SOC reports - Fusion & OCISummary: Hi community: I have a customer in the middle of an external audit. Auditors are asking them the following: Previously Oracle had only one SOC report that cover… -
how to achieve this renaming tenancy and delete default domain and create new one ?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
How can i delete my account or change the main region?The main region I joined cannot generate free instances, which has prevented me from experiencing cloud basic services. I would like to ask if it is possible to change t…
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Urgent: Account Upgrade Stuck "In Progress" - Payment Verification SuccessfulI am writing regarding my request to upgrade my Cloud Account to "Pay As You Go." I initiated the upgrade over an hour ago. The status currently displays: "Your upgrade …
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Has anyone used an OIC table vs updating mapping sets ? Pros/Cons?Summary: We would like to create an OIC table that would be used as a lookup table instead of updating mapping sets. Has anyone tried this ? Looking for Pros and Cons ..…
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stuck in "Your account provisioning is in progress"I have the well-known "Out of host capacity" on my account. I thought I upgrade to paid, from free, which I tried probably more than a year now, but it got stuck in the …
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Now getting database connection error ora-12514 after working fineSummary: Yesterday and for months prior my oracle cloud DB connection via SqlDeveloper worked fine. Now getting ORA-12514. Checked service name in console and not change…
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How can I know who are OCI admins?Summary: Content (please ensure you mask any confidential information): For every customer we need to know who is OCI administrator Version (include the version you are … -
Unable to receive password reset email for Default Identity (Free Tier)I have two identities associated with my OCI account: Default Identity OracleIdentityCloudService Password reset emails work correctly for OracleIdentityCloudService. Ho…
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OCI Free Tier tenancy marked as INACTIVE, blocking PAYG upgrade and Default identity domain accessHello, I am an individual Oracle Cloud Free Tier user trying to upgrade my account to a Pay-As-You-Go subscription. However, I have discovered that my tenancy status is …
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Unable to reset the password for my Oracle Cloud accountSummary: Unable to reset Oracle Cloud password due to a "Concurrent reset password requests" error blocking the process for user. Content (please ensure you mask any con…
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Critical Issue: Instance "instance-20250924-2030" unavailable due to underlying infrastructure errorHello, I am seeking urgent assistance regarding a failure of an OCI Compute instance in the Johannesburg region. Instance Details: Name: instance-20250924-2030 OCID: oci…
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Oracle Cloud Free Tier (agueelo): Password reset successful but no email receivedSummary: I cannot access my Oracle Cloud Free Tier account (agueelo). Password reset always reports success, but no reset email is delivered. There is a strong suspicion…
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Boot volume became corrupted after previously working — any way to recover?My Always Free VM.Standard.A1.Flex instance in ap-tokyo-1 used to boot normally but the boot volume is now corrupted. There is no data to keep on the boot volume; the ma…
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how to reset MFA on always free accountSummary: Content (please ensure you mask any confidential information): I have changed my phon where Oracle Authenticator was installed. I ihave installed the app on the…
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Instance stuck in STARTING state, unable to stop or detach boot volumeMy compute instance has been stuck in the STARTING state for an extended period. I am unable to stop, reboot, reset, or detach the boot volume. The boot‑volume attachmen…
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I'm not receiving password reset emailsI'm not receiving my password reset email, live chat support tried to send the password reset emails, but failed to, then redirected me here to talk with developers. If … -
Free Tier Account Upgrade: You do not have access to perform this operationSummary: Logged in with admin email login, but still most screens are not working. Even the upgrade page says: You do not have access to perform this operation. Please c…
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ODI 14.1.2 Salesforce connectivity and options to handle Boolean data type columnsSummary: We have upgraded our ODI marketplace image on OCI from 12.2.1 to 14.1.2 recently. Post upgrade, we noticed ODI 12.2.1 is handling Salesforce integrations differ…
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how to modify idle session timeout for OAC and OIC ?we have a client requirement to decrease the timeout of OAC and OIC (Gen 3) to 15 minutes. Can this be done in IDCS? or is there a specific way for each application?
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"My Oracle Support Account"Summary: How to edit / set "My Oracle Support Account" value in OCI Profile ? Content (please ensure you mask any confidential information): Field exists & is displayed … -
cancel account deletionI am an Always Free user and I accidentally submitted a Tenancy Termination Request. I need to cancel this request before my account is suspended. My Tenancy OCID is oci…
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Account Suspension Notice After Trial ExpirationSummary: Hi everyone, I am looking for some guidance regarding an account suspension notice I received. My 30-day trial recently expired. During the trial period and up …
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How to create a FTP server in OCISummary: Hi Experts I want to have a FTP / SFTP sever, can we provision this in OCI ? can you please help me with the steps. Content (please ensure you mask any confiden…
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How do corrections in Cost Reports relate to the corrected lines?Hello. I'm looking for some clarification on how the corrections described in the Cost Reports documentation actually work. Cost reports can contain corrections. Correct…
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Not receiving password reset email to my Recovery email addressSummary: Not receiving password reset email to my Recovery email address. Original email address that account was set up is now a stolen/hacked email address. So trying …
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[ACCOUNT ACCESS ISSUE] Password reset email never arrives – possible account compromise (Free Tier)Summary: I cannot access my Oracle Cloud Free Tier account. Password reset always reports success, but no reset email is delivered. During chat support, an unknown email…
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Telegram bot API is not accessible from my OCI instanceTCP connectivity failure from OCI Frankfurt to 149.154.167.220:443 (Telegram ASN AS62041). Traceroute drops immediately after OCI egress (62.67.24.18). Started today (31…
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lost SSH key for VM.Standard.A1.Flex in availability domain AD-1 ,its now Out of capacity for shapeSummary: lost SSH key for Linux 8 VM.Standard.A1.Flex in availability domain AD-1 ,its now Out of capacity for shape for detach and attach boot volume method Can someone…
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Error when creating a custom model (type: KEY_VALUE_EXTRACTION) in OCI Document UnderstandingHello, I am trying to train a custom Document Understanding model in Oracle Cloud Infrastructure, but the training job fails during execution due to an annotation parsin…