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OCI - General
Discussion List
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Reset MFAI just purchased a new cell phone, but unfortunately I forgot to migrate my OTP application to the new cell phone and now I cannot access my Oracle Cloud account and I n… -
delete cloud account definitelySummary: I requested to delete my free tier account but something seems to have failed Content (please ensure you mask any confidential information): Hi, I wanted to com…
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my tenant is inactive for no reasonI Created an account on 4th of January i was making the plan to move my infra for OCI ARM but suddenly my account got expired after 18 days before the free trial (30 Day…
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Lost 2FASummary: I have lost access to my cell phone and therefore I have also lost my 2FA applications. Content (please ensure you mask any confidential information): When I co…
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VPU are included on Always Free plan?Summary: Always Free Instance with custom boot volume size and VPU choice? (not clear if is it included - and how many - or not) Content (please ensure you mask any conf…
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How do you recover data from a boot volume?Summary: See question title. Content (please ensure you mask any confidential information): I had an Ubuntu instance and ran a release upgrade yesterday, which corrupted…
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OCI function fails with NotAuthorizedOrNotFoun for user updateSummary: I would like to manage user with restricted to remove and create auth and couple of other secret management. This permission works when I have add to group and …
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The following service limits were exceeded: project-count.Hi, hope someone can give me some advice. I have a Oracle Cloud Trial account and I get an error "The following service limits were exceeded: project-count. Request a se…
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I want to upgrade my oracle cloud account to a paid oneI want to upgrade my oracle cloud account to a paid one but I can't login with my windows Hello after reset my computer.How can I upgrade my account? Thanks
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I can't access my account, I have oracle mobile authenticatorHello, I used to use the OMA to log into my account, and it worked well. After I renewed my account password, the login method was changed to input a bypass code, I had …
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Managed SSH Session using Bastion fails in OCISummary: I am trying to create a Managed SSH session using the Bastion service in OCI. Have followed the Bastion Lab to the 'T'. Have created a Bastion, created a comput… -
Can't login with "Your account has been disabled due to either tenant/user disable operation"Summary: Content (please ensure you mask any confidential information): My account is free tier, I can't login since Nov2023 received an email "Abusive Activity Identifi…
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I can't login with my windows Hello after reset my computerSummary: I can't login with my windows Hello after reset my computer. I have tried reset my password, but didn't work. How to clear the FIDO validator？ Content (please …
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I cannot reset my passwordSummary: I think I have been hacked, I cannot reset my password. Content (please ensure you mask any confidential information): I have sent an email to customer support …
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I am unable to create a OCI instance.It says that "Your tenancy is not eligible for Oracle Support, including service limit increases. You must upgrade to a paid account to access Oracle Support". I want to…
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Upload Files to Oracle Object Storage Using putObjectHi - Does anyone have tips on how to leverage the putObject API request to upload files into object storage? I've tried running it through Postman using my user name & a… -
can someone help me completely delete my account, tenancy, and all resources with it?Summary: I have been trying to delete my tenancy, but It keeps giving an error and telling me to contact support. When I click to chat with support, it says I can't with…
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Account has reached maximum limit for Always Free Autonomous Database instancesSummary: My Always Free account tells me I have reached my limit but there are no database or instances active. I would like to create 1 ATP database which should be wit…
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free tier no access to instances after creationThis is a summary of last few days struggling with oci.. My free tier account was suddenly deactivated on 31st Jan without any reason at all ( no low usage, no high usag…
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Lost email access, recover cloud accountSummary: I had an academic email from my university. I registered in the cloud platform with that email, but that has been deactivated right now. I talked with the unive…
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I cant login to my accountSummary: I cant receive the reset password email. My email is gerhardsun522@gmail.com Content (please ensure you mask any confidential information): When I try to regist…
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I cant login to my accountSummary: I cant receive the reset password email. Content (please ensure you mask any confidential information): Version (include the version you are using, if applicabl…
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Configuring Hub Spoke on Oracle Cloud Infrastructure with FortiGateAs per the architecture explanation, the traffic from the ON-Premise Data center routes to the Fortinet FortiGate VM in through the untrust subnet. However, in the diagr…
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Lost 2fa app and cannot sign into oracle cloud at allDue to resetting my phone i lost the oracle authenticator app and now i cannot sign into my oracle cloud as i don't have bypass codes.
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I lost my bypass code for Free Tier AccountSummary: Like in the topic. Is there any way to receive any help in this case? I created Free Account in August and in the meantime i set up my device to default setting…
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My account's e-mail address has been changedSummary: My account's e-mail address has been changed Content (please ensure you mask any confidential information): Hello, based on the information I received from the …
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AuthenticatorSummary: Hi, I'm unable to use Authenticator App because my phone was lost. I tried this link but it doesn't work. https://idcs-****.identity.oraclecloud.com/ui/v1/mycon…
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I made a tenancy deletion request in 2022. The worker proces task is still running in 2024Summary: I made a tenancy deletion request in 2022. The worker process to execute this task is still running while we are in 2024 now. So the process runs now for 2 year…
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Cant SSH into instance after apt upgradeI have ubuntu instance and I did apt upgrade, apt upgrade dist, then sudo reboot and after instance did get online, I couldn't connect to it. In ssh terminal, i got "Con…
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I lost my bypass code, and i can't use MFASummary: When I sign in to the Oracle Cloud web console today, because the password may have expired, I am prompted to change the password. However, the two-step verific…