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OCI - General
Discussion List
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on free tier, it's telling me I will pay 2.00/month for boot volume...?First post so not really sure what to put this. I have already created some instances a few years ago, and I want to create another one within the free tier limits. Howe…
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How to subscribe to a new region ?How to subscribe to a new region ? I'm having a paid account.
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I recently changed my phone and am unable to access the authentication app on the previous device.Hi! I recently changed my phone and am unable to access the authentication app installed on my previous device. As a result, I cannot log in to my account. Could you ple…
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I tried to ticket or email with oracle transaction error and it shows the errorWe're sorry, but there's a problem with your account. Please contact our support team. Live Chat shows this error. An unexpected error has occurred. Please try again la…
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How long are free tier account upgrades taking (2024)?Summary: How long are free tier account upgrades taking (2024)? Content (please ensure you mask any confidential information): I requested an account upgrade last night …
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Cannot login to toronto consoleSummary: Hello, I created an oracle cloud account back in 2020 (free trial). I recently came back to use Pay-as-you-go services and would like to switch from free trial …
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Downloading a VM on Free TierSummary: I would like to download a VM instance from OCI free tier to use with Oracle VirtualBox. Can someone please share the steps? I read somewhere that a custom imag…
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Unable to upgrade Free Tier accountSummary: I am unable to see the options to upgrade my free tier account to paid. When I navigate to Billing -> Upgrade and Manage Payment, I get an error "There was an e…
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Unable to Access Oracle APEX from ATP DB on Free Tier- 500 internal server errorSummary: Unable to Access Oracle APEX from ATP DB on Free Tier - 500 internal server error Content (please ensure you mask any confidential information): Version (includ…
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Beginning to use Cloud Guard and Vulnerability ScanningSummary: Switching on Vulnerability Scanning in Cloud Guard Content (please ensure you mask any confidential information): Hey - I'm looking to start using the Vulnerabi…
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My Account Got HackedI have been using oracle cloud for about 2 years or less, and all of a sudden i can't login after i got a mail that my password and mail was resetted. I have tried conta…
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How to reset MFA for Oracle Cloud AccountSummary: I can not access to Oracle Cloud Account. I want my MFA Reset Content (please ensure you mask any confidential information): My Phone is lost which is used for …
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I lost my 2-step verification for my own tenancy "mennatullahshaaban" as I changed my mobile deviceSummary: I lost my 2-step verification for my own tenancy "mennatullahshaaban" as I changed my mobile device and I don't have Bypasscode Content (please ensure you mask …
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Reset MFAI just purchased a new cell phone, but unfortunately I forgot to migrate my OTP application to the new cell phone and now I cannot access my Oracle Cloud account and I n…
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delete cloud account definitelySummary: I requested to delete my free tier account but something seems to have failed Content (please ensure you mask any confidential information): Hi, I wanted to com…
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my tenant is inactive for no reasonI Created an account on 4th of January i was making the plan to move my infra for OCI ARM but suddenly my account got expired after 18 days before the free trial (30 Day…
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Lost 2FASummary: I have lost access to my cell phone and therefore I have also lost my 2FA applications. Content (please ensure you mask any confidential information): When I co…
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VPU are included on Always Free plan?Summary: Always Free Instance with custom boot volume size and VPU choice? (not clear if is it included - and how many - or not) Content (please ensure you mask any conf…
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OCI function fails with NotAuthorizedOrNotFoun for user updateSummary: I would like to manage user with restricted to remove and create auth and couple of other secret management. This permission works when I have add to group and …
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The following service limits were exceeded: project-count.Hi, hope someone can give me some advice. I have a Oracle Cloud Trial account and I get an error "The following service limits were exceeded: project-count. Request a se…
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I want to upgrade my oracle cloud account to a paid oneI want to upgrade my oracle cloud account to a paid one but I can't login with my windows Hello after reset my computer.How can I upgrade my account? Thanks
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I can't access my account, I have oracle mobile authenticatorHello, I used to use the OMA to log into my account, and it worked well. After I renewed my account password, the login method was changed to input a bypass code, I had …
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Managed SSH Session using Bastion fails in OCISummary: I am trying to create a Managed SSH session using the Bastion service in OCI. Have followed the Bastion Lab to the 'T'. Have created a Bastion, created a comput…
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Can't login with "Your account has been disabled due to either tenant/user disable operation"Summary: Content (please ensure you mask any confidential information): My account is free tier, I can't login since Nov2023 received an email "Abusive Activity Identifi…
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I can't login with my windows Hello after reset my computerSummary: I can't login with my windows Hello after reset my computer. I have tried reset my password, but didn't work. How to clear the FIDO validator? Content (please …
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I cannot reset my passwordSummary: I think I have been hacked, I cannot reset my password. Content (please ensure you mask any confidential information): I have sent an email to customer support …
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I am unable to create a OCI instance.It says that "Your tenancy is not eligible for Oracle Support, including service limit increases. You must upgrade to a paid account to access Oracle Support". I want to…
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Upload Files to Oracle Object Storage Using putObjectHi - Does anyone have tips on how to leverage the putObject API request to upload files into object storage? I've tried running it through Postman using my user name & a…
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can someone help me completely delete my account, tenancy, and all resources with it?Summary: I have been trying to delete my tenancy, but It keeps giving an error and telling me to contact support. When I click to chat with support, it says I can't with…
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Account has reached maximum limit for Always Free Autonomous Database instancesSummary: My Always Free account tells me I have reached my limit but there are no database or instances active. I would like to create 1 ATP database which should be wit…