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OCI - General
Discussion List
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Upcoming event (3/23): Accelerating Modernization and Innovation with OCI Application IntegrationJoin us on Thursday, March 23rd at 8:00 am PT to see how you can accelerate your application extension and connection projects while avoiding upgrade issues. Join our pr…
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How to configure announcement subscription for compartments usersSummary: We are hosting another department within our OCI tenant. They have their own set of compartments and provision all relevant services within those compartments. …
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I want to delete my cloud account name in Oracle CloudSome time ago, I requested to exercise my right to erase my personal data in the Oracle Cloud, but all I managed was to delete my username and password, as my cloud acco…
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Cancel the tenacy deletion requestSummary: Hello, I would like to cancel the tenancy request that a created on December 25th because there was no available instances at the time. Content (required): Luck…
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Forgot password and cannot receive emailsS ummary: I cannot log in to Oracle Cloud and reset my password, but I did not receive an email. Content (please ensure you mask any confidential information): I chose "…
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Can't login into Cloud account after password resetSummary: I am not able to login into Cloud account after password reset Content (please ensure you mask any confidential information): Cloud account: *** Login email: **…
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I lost access to my AuthenticatorSummary: Hello, after resetting my phone I lost access to my Authenticator for my Free Cloud Oracle account. Support asked 4 questions, answered 3, but I don’t remember…
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Error adding a payment methodI don't have any payment method. When I try to add a credit card payment method, I enter all the correct data, but when I save the following error appears: "One or more …
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Do OCI Identity Domain Authorization policies require a service request in order to actually work?Summary: We are working with/testing OCI IAM Identity Domain and can create Authorization Policies in the OCI console, but they do not seem to work (e.g., don't protect …
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I can no longer log in to my free cloud accountSummary: I can no longer log in to my free cloud account Content (please ensure you mask any confidential information): Today I realised that for some reason my free acc…
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My Oracle Cloud account was terminated and I can't even know whySummary: My Oracle Cloud account was terminated and I can't even know why. Content (please ensure you mask any confidential information): My service went down and I trie…
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Quiero borrar mi nombre de cuenta de nube en Oracle CloudHace tiempo pedí ejercer mi derecho de supresión de datos personales en la nube de Oracle, pero solo he conseguido que se eliminaran mi nombre de usuario y mi contraseña…
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Tenancy rename gone bad - how to solve it?Summary: I wanted to rename my (free trial) tenancy to avoid issues with that in the future. Unfortunately something went wrong and now I have the old name still availab…
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Getting error 'connection to host **** closed by remote host' in terminal while running ssh COMMANDHi Expert, I'm connecting to database through bastin and for that i created session and then using the generated ssh command i run the command in terminal by updating th…
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Delayed Upgrade to "Pay As You Go" Account – No Response for 2–3 MonthsHello, I requested an upgrade of my OCI account to a "Pay As You Go" model about 2–3 months ago, but the process is still pending. I attempted to follow up via live chat…
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I lost my MFA because I changed my mobile phone.Summary: I lost my MFA because I changed my mobile phone. Content (please ensure you mask any confidential information): My Oracle Cloud Email is: 175213942@qq.com Versi…
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Getting permission Denied(Public key)Summary: Getting permission Denied(Public key) while connecting to bastion Content (please ensure you mask any confidential information): Hi Expert, We were connecting t…
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My tenancy inactive and showing everywhere "Authorization failed or requested resource not found".Summary: My tenancy inactive and showing everywhere "Authorization failed or requested resource not found". Content (required): My free trial just ended, and suddenly lo…
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Authorization failed or requested resource not foundSummary: Receiving "Authorization failed or requested resource not found." error on most pages. Content (required): I can login and access all services on my OCI account…
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Select AI - receiving ORA-20404: Object not foundUsing free tier 23ai autonomous database (transaction processing) and attempting to setup Select AI. I've created credential and profile to use Oracle's GENAI. When I ru…
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Account restoreSummary:lost access to my account and could not receive emails from oracle Content (please ensure you mask any confidential information): someone used my laptop,deleted …
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Creating key pair for OCI REST APISummary: Hello. I would like to know how you decided on the method for generating the key pair used to execute OCI's REST API.The documentation mentions both generating …
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Account Terminated without notice or reason - Two Days after account creation.Hello, I am writing to seek clarification and assistance regarding the sudden termination of my Oracle Cloud Infrastructure (OCI) Free Tier account. Recently, my account…
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MFA/2FA Reset request - live chat cannot helpSummary: Live chat agent says they are unable to assist with free tier MFA/2FA and instructed me to use this forum to request assistance. Content (please ensure you mask…
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How do I properly create an always free Ampere A1 instance on a Pay As You Go account?Hello, I upgraded my account from "Always Free" to "Pay As You Go". Then, I created an Ampere A1 instance (VM.Standard.A1.Flex, 4 OCPUs, 24GB RAM), thinking it would aut…
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NATing of Public IP address to Physical IP addressHi Experts, I cannot find any information about port forwarding together with NAT in OCI. I do not mean a SSH session port forwarding, but personalized port forwarding l…
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OCI Vault Decrypt API giving 400 Bad request errorSummary: Need to decrypt a file that comes as encrypted from the source system with public key. I have wrapped a private PEM key as a master encryption key in the OCI va…
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Error when accessing Instances: An unexpected problem occurred.Summary: When I try to access my instances on OCI I get an error on the page: Content (please ensure you mask any confidential information): Version (include the version…
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Create instance failed on Oracle cloudSummary: I tried to create an instance, it always failed. Content (please ensure you mask any confidential information): The error message is "Something went wrong", the…
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Access from external hosts to internal serverHi Team, We have a server in private subnet in OCI VCN. We have to give access to a external vendor to place files in this server. How can we achieve this? Please kindly…