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OCI - General
Discussion List
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I am unable to create a OCI instance.It says that "Your tenancy is not eligible for Oracle Support, including service limit increases. You must upgrade to a paid account to access Oracle Support". I want to…
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Upload Files to Oracle Object Storage Using putObjectHi - Does anyone have tips on how to leverage the putObject API request to upload files into object storage? I've tried running it through Postman using my user name & a…
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can someone help me completely delete my account, tenancy, and all resources with it?Summary: I have been trying to delete my tenancy, but It keeps giving an error and telling me to contact support. When I click to chat with support, it says I can't with…
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Account has reached maximum limit for Always Free Autonomous Database instancesSummary: My Always Free account tells me I have reached my limit but there are no database or instances active. I would like to create 1 ATP database which should be wit…
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free tier no access to instances after creationThis is a summary of last few days struggling with oci.. My free tier account was suddenly deactivated on 31st Jan without any reason at all ( no low usage, no high usag…
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Lost email access, recover cloud accountSummary: I had an academic email from my university. I registered in the cloud platform with that email, but that has been deactivated right now. I talked with the unive…
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I cant login to my accountSummary: I cant receive the reset password email. My email is gerhardsun522@gmail.com Content (please ensure you mask any confidential information): When I try to regist…
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I cant login to my accountSummary: I cant receive the reset password email. Content (please ensure you mask any confidential information): Version (include the version you are using, if applicabl…
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Configuring Hub Spoke on Oracle Cloud Infrastructure with FortiGateAs per the architecture explanation, the traffic from the ON-Premise Data center routes to the Fortinet FortiGate VM in through the untrust subnet. However, in the diagr…
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I lost my bypass code for Free Tier AccountSummary: Like in the topic. Is there any way to receive any help in this case? I created Free Account in August and in the meantime i set up my device to default setting…
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My account's e-mail address has been changedSummary: My account's e-mail address has been changed Content (please ensure you mask any confidential information): Hello, based on the information I received from the …
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AuthenticatorSummary: Hi, I'm unable to use Authenticator App because my phone was lost. I tried this link but it doesn't work. https://idcs-****.identity.oraclecloud.com/ui/v1/mycon…
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I made a tenancy deletion request in 2022. The worker proces task is still running in 2024Summary: I made a tenancy deletion request in 2022. The worker process to execute this task is still running while we are in 2024 now. So the process runs now for 2 year…
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Cant SSH into instance after apt upgradeI have ubuntu instance and I did apt upgrade, apt upgrade dist, then sudo reboot and after instance did get online, I couldn't connect to it. In ssh terminal, i got "Con…
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I lost my bypass code, and i can't use MFASummary: When I sign in to the Oracle Cloud web console today, because the password may have expired, I am prompted to change the password. However, the two-step verific…
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How to enable windows Hello when changed the PCSummary: I have enabled MFA when I used old PC by using windows Hello to login, but when I changed to new PC, no windows Hello option is avaiable, so I cannot login. Onl…
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Lost 2FA Access and have not bypass codeSummary: Hello, i have changed phone and lost access to authenticator app for get 2FA. Also, i have not by pass code. Content (please ensure you mask any confidential in…
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How do I get environment refresh and other announcement via an APICustomer admins receive emails like this for environment refreshes and other maintenance activities. They would like to be able to to retrieve the announcements using an…
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Where is the free tier limit on ephemeral public IP addresses documented?I am trying to plan out what I can set-up in my free-tier tenancy and found that I'm limited to one reserved public IP, but I can't find any documentation on what limit …
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forgot 2 step verificationSummary: I set the 2-step verification before and set mobile APP for login verification, but I restored my mobile these days, forgot to remove the 2-step verification. N…
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[Your transaction was declined.] Fail to add Debit card. (After trial expired)Summary: Im currently in free tier account, and I ty to add my debit card to my account.... becouse i want to go to pay as you go tier or how its called... (as @Karthik-…
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Vulnerability Scanning recipe CIS disabledSummary: Vulnerability Scanning recipe CIS disabled always Content (please ensure you mask any confidential information): Once I save the vulnerability recipe with "Enab…
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Olá, gostaria de atualizar minha conta para o plano de Pay As You Go.Olá, gostaria de atualizar minha conta para o plano de Pay As You Go. Bem, eu não consigo acessar a conta por conta do MFA por isso preciso atualizar o mais rápido possi…
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Reset Mobile AuthenticatorI was planning on upgrading my account to "pay as go", but I got a new phone and lost access to the Mobile Authenticator, live chat directed me to post here, how can I p…
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Authenticator app forgot Oracle account, and I lost my bypass codes.Summary: My authenticator app forgot my Oracle account. I was foolish and failed to preserve the bypass codes. This is a free-tier account. Content (please ensure you ma…
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Identity Domain Self Service Resetting MFA After Bypass Code is UsedSummary: Would like an end user to be able to update MFA after a bypass code is used. For example, a user loses their phone and wants to use a different phone for MFA so…
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How to reserve an instance?Summary: What is the site to reserve an IAM instance? Content (please ensure you mask any confidential information): Version (include the version you are using, if appli…
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I accidentally uninstalled my oracle authenticator app. Now I'm not able to login into my account.I accidentally uninstalled my oracle authenticator app. Now I'm not able to login into my account. Please help me to reset my 2fa. I also contacted the oracle support. B…
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Assistance in account recovery (new phone, no more 2fa)Summary: I've been directed here by the customer support. To sum it all up, I've been using the always free tier for while now, but recently got a new phone. When I trie…