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OCI - General
Discussion List
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Oracle Cloud Free Tier (agueelo): Password reset successful but no email receivedSummary: I cannot access my Oracle Cloud Free Tier account (agueelo). Password reset always reports success, but no reset email is delivered. There is a strong suspicion… -
Boot volume became corrupted after previously working — any way to recover?My Always Free VM.Standard.A1.Flex instance in ap-tokyo-1 used to boot normally but the boot volume is now corrupted. There is no data to keep on the boot volume; the ma…
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how to reset MFA on always free accountSummary: Content (please ensure you mask any confidential information): I have changed my phon where Oracle Authenticator was installed. I ihave installed the app on the…
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Instance stuck in STARTING state, unable to stop or detach boot volumeMy compute instance has been stuck in the STARTING state for an extended period. I am unable to stop, reboot, reset, or detach the boot volume. The boot‑volume attachmen…
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I'm not receiving password reset emailsI'm not receiving my password reset email, live chat support tried to send the password reset emails, but failed to, then redirected me here to talk with developers. If … -
Free Tier Account Upgrade: You do not have access to perform this operationSummary: Logged in with admin email login, but still most screens are not working. Even the upgrade page says: You do not have access to perform this operation. Please c…
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ODI 14.1.2 Salesforce connectivity and options to handle Boolean data type columnsSummary: We have upgraded our ODI marketplace image on OCI from 12.2.1 to 14.1.2 recently. Post upgrade, we noticed ODI 12.2.1 is handling Salesforce integrations differ…
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how to modify idle session timeout for OAC and OIC ?we have a client requirement to decrease the timeout of OAC and OIC (Gen 3) to 15 minutes. Can this be done in IDCS? or is there a specific way for each application?
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"My Oracle Support Account"Summary: How to edit / set "My Oracle Support Account" value in OCI Profile ? Content (please ensure you mask any confidential information): Field exists & is displayed … -
deleted vm- now out of capacitySummary: Hi I accidentally deleted a VM , Content (please ensure you mask any confidential information): Hi I accidentally deleted a VM , now when I try to create a new …
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cancel account deletionI am an Always Free user and I accidentally submitted a Tenancy Termination Request. I need to cancel this request before my account is suspended. My Tenancy OCID is oci…
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Account Suspension Notice After Trial ExpirationSummary: Hi everyone, I am looking for some guidance regarding an account suspension notice I received. My 30-day trial recently expired. During the trial period and up …
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How to create a FTP server in OCISummary: Hi Experts I want to have a FTP / SFTP sever, can we provision this in OCI ? can you please help me with the steps. Content (please ensure you mask any confiden…
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How do corrections in Cost Reports relate to the corrected lines?Hello. I'm looking for some clarification on how the corrections described in the Cost Reports documentation actually work. Cost reports can contain corrections. Correct…
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Not receiving password reset email to my Recovery email addressSummary: Not receiving password reset email to my Recovery email address. Original email address that account was set up is now a stolen/hacked email address. So trying …
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[ACCOUNT ACCESS ISSUE] Password reset email never arrives – possible account compromise (Free Tier)Summary: I cannot access my Oracle Cloud Free Tier account. Password reset always reports success, but no reset email is delivered. During chat support, an unknown email…
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Telegram bot API is not accessible from my OCI instanceTCP connectivity failure from OCI Frankfurt to 149.154.167.220:443 (Telegram ASN AS62041). Traceroute drops immediately after OCI egress (62.67.24.18). Started today (31…
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lost SSH key for VM.Standard.A1.Flex in availability domain AD-1 ,its now Out of capacity for shapeSummary: lost SSH key for Linux 8 VM.Standard.A1.Flex in availability domain AD-1 ,its now Out of capacity for shape for detach and attach boot volume method Can someone…
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Error when creating a custom model (type: KEY_VALUE_EXTRACTION) in OCI Document UnderstandingHello, I am trying to train a custom Document Understanding model in Oracle Cloud Infrastructure, but the training job fails during execution due to an annotation parsin…
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I lost access to my mobile device. How can I log in?I try to log in https://cloud.oracle.com/?region=us-sanjose-1 . I have lost access to my mobile device. How can I log in https://cloud.oracle.com/?region=us-sanjose-1 ? -
How to integrate Gen AI in oracle APEXWe want to integrate GEN AI in oracle APEX so that we can interact with the Database using human natural language. How we can setup GEN AI in Oracle APEX and OCI to achi…
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SSH issues and the instance is stuck in "Stopping"Summary: I can't SSH into my OCI. I'm using the original key that was working a few days ago, but now I get the connection refused error. I tried to reboot the instance …
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My Free Tier account hasn't been upgraded to PAYGHello, everyone. I would appreciate any advice about this situation. Summary: I requested an upgrade to the Pay As You Go tier, but I haven't received a status update ye…
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I'm unable to connect to OCI console which is MFA enabled. The Email passcode never arrives.I'm unable to connect to OCI console which is MFA enabled. The Email passcode never arrives and it happened only today, till last week it was all fine. LiveChat Agent di…
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[RESOLVED] I can't reset my password for my free tier account.Summary: I can't reset my password. I've tried through the web chat, on the login page, etc and nothing works, I never receive a link. I have a free tier account. Conten…
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Unable to Delete or Manage Stuck Instance – Manual Removal RequiredHello,I am experiencing an issue with a Compute instance that failed during creation and is now stuck in a Terminated state. The instance reached only 5% during provisio…
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Make ‘Unable to proceed, contact your Supervisor or Dispatch’ as the default selectionIf there are multiple FAs scheduled for a day for a technician, when finishing the FA, OFSC will pick the next activity and set it to ‘on route’. There is an option to c…
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Listing of Oracle SaaS UCM REST API Endpoints for Upload and Download of FilesSummary: Initial planning and technical investigation for a critical integration project We require official Oracle documentation and guidance for implementing these f…
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Change logo on login chooser pageHi, We are trying to change the logo on login page to client logo. it is not changing to chooser page. https://docs.oracle.com/en-us/iaas/Content/Identity/brand/brand-co…