To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
OCI - General
Discussion List
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My free tier account is hackedSummary: My free tier account is hacked. The hacker has changed the recovery email to lucas_202301@hotmail .com Content (please ensure you mask any confidential informat… -
192.168.0.0/16IS NOT A valid cidr block ociSummary: iwhen i try to create a vcn i keep getting the message 192.168.0.0/16IS NOT A valid cidr block despite entering it exactly as in the instructions Content (pleas… -
Unable to fetch citations when integrated GenAI agent with ODAUnable to fetch citations when integrated GenAI agent with ODA. GenAI has a Knowledge Base documents. I can see citations are mentioned when checked from "playground cha…
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Can't get to Cloud Manager Login PageSummary: I just deployed EBS Cloud Manager (v 25.2.1) according to the documentation. While all seem to go well with no errors, I can't access CM login page. Instead I g…
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Why Landing zone sugguest only 1 VCN at hub network?Summary: Hub/Spoke network structure principle Content (please ensure you mask any confidential information): Hi guy, Our team is working with customer in the architectu…
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Can’t access GRUB menu on Ubuntu instance via OCI Serial ConsoleSummary When I reboot my Ubuntu 22.04.5 LTS instance in Oracle Cloud, the system boots directly to login and I cannot see or interrupt the GRUB menu through the serial c…
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About to upgrade to paid account but worried about "out of capacity" messagesSummary: Content (please ensure you mask any confidential information): I have been using the Free tier for a couple of years and I am pretty happy with it. Thinking abo…
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Can't create an Ampere A1 compute instance thus it says I canHi community, my issue is that for the past six months I've been trying to create an Ampere A1 instance (Ubuntu 24.04) VM.Standard.A1.Flex Always Free-eligible from 1 OC…
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Upgrade problemHi there, Having issues upgrading to pay as you go account. Basically, the button is disabled and I think checkbox to agree to t&cs is missing. Can someone recheck my ac…
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My Block Volume on OCI Free Tier has disappearedHi, I'm an OCI Free Tier user and I have a problem with a Block Volume that has disappeared from my account. I'm certain that I did not delete it manually, and I have so…
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Load Balancer SSl Certificate IssueHi, I need assistance on this issue I'm facing. I newly created deployed EBS Cloud Manager using this doc (DOC ID: 2434500.1) which required to use load balancer. The de…
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locked accountI've got an email that my account is licked. I have received it on my email that I have set as my primary. This email is different from my login - the old one is not acc…
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how to change tenacy of free tier cloud accountSummary: how to change tenacy of free tier cloud account Content (please ensure you mask any confidential information): I created cloud account with canda toranto tenacy…
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Personal Profile set up in support.oracle.comSummary: Hi I am unable to complete my personal profile on support.oracle.com since the website is not sending any verification code in my mobile. Thank you! Content (pl…
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We want to know the RPO And RTO values for the ERP systemsWe want to know the RPO And RTO values for the ERP systems how often the backups are being taken ,what is the SLA and how long does it take to recover the system from th…
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Can't create Object Storage Bucket in Free tier OCISummary: Can't create Object Storage Bucket in Free tier OCI Content (please ensure you mask any confidential information): Hi All, I have a free-tier OCI account, and I…
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Help on creating a Technical Support Requests ?Summary: Can anyone help me on creating a Technical Support Request. Whenever i try i get an error: Unknown Error We apologize for the inconvenience, but this support re…
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Unable to Reset MFA, Can't Provide Full Verification InformationSummary: I lost my MFA and need help to reset it, but I can't remember all the exact details required for verification. Despite providing as much information as possible…
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How do I deploy a node js application to an OCI instance, while keeping static IP add of instanceHow do I deploy a node js application to an OCI instance, while keeping static IP address of OCI instance
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My free tier account will be suspend within 30 daysSummary: I received twice email from oracle first one about free tier expired account and yesterday i receive an email that oracle suspend my account within 30 days and …
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Portuguese Language in the setup "Manage Languages" Portuguese" "pt" status is "Not Active"Summary: In the setup "Manage Languages" Portuguese" "pt" status is "Not Active" and the access to active this language is also not getting provisioned even by providing… -
Locked out of my OCI Paid Account (MFA Reset Required)Hello, I am a paid member of OCI, and I recently had to factory reset my phone, which was set up as my multi-factor authentication (MFA) device. As a result, I am unable… -
Tenancy Termination Request Never finishSummary: Tenancy Termination Request Never finish Content (please ensure you mask any confidential information): I've requested Free Tier Tenancy Termination 3 years ago…
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Request to unlock OCI tenancy locked after repeated VM.Standard.A1.Flex attemptsHello Community team, Please manually review and unlock my OCI tenancy.It seems to have been locked after many attempts to create a VM.Standard.A1.Flex (Ampere A1) insta…
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Unsubscribed from password reset emails, can’t receive them anymoreSummary: I accidentally clicked to unsubscribe from the password reset emails, and now I don’t receive them anymore Content (please ensure you mask any confidential info…
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Trouble terminating Free Tier instance – need help resetting or restoringHello everyone, I’ve been running into some trouble with my Always Free Tier VM. I tried to terminate the instance in order to create a new clean one, but the terminatio…
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Unable to Log In to Oracle Cloud Infrastructure (OCI) Account and Not Receiving Password Reset EmailSummary: I am currently unable to log in to my Oracle Cloud Infrastructure (OCI) account. Additionally, I have tried to reset my password, but I am not receiving the pas… -
Can we restrict user to Update/Delete/Add MFA anyway ??Summary: Hi Experts, Do we've anyway to restrict user to add/update/delete MFA for specific users only not for all users. MFA should under control of domain administrato…
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Unable to login to OCI account and not receiving password reset emailSummary: Unable to login and password reset it its not working(mail not received) Content (please ensure you mask any confidential information): Since today not able to …
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We don’t receive the forgot password email (OCI login)Has there been any updates made, or process we need to follow to receive the forgot password email when logging in to OCI?