To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
OCI - General
Discussion List
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MFA/2FA reset for Free-tier, Trial & Paid cloud accounts is now possible by Live chatMFA/2FA Reset Now Available via Live Chat for Free-Tier, Trial & Paid Cloud Accounts 📅Effective: January 28, 2025 Summary: If you have an OCI Free-Tier/Always-Free accou… -
Free certification for OCI now availableOracle University is offering free OCI training and certification for customers and partners through August 31, 2023. Gain in-demand skills across multicloud, database, … -
Free certification for OCI Generative AI through July 31stStay at the forefront of the AI revolution by getting certified for free as an OCI Generative AI Professional through July 31, 2024. Gain an understanding of fundamental…
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"My Boss thinks I'm an OCI expert. I just watch 'What new in OCI' to stay ahead" - Video viewerThe October edition of 'Whats new in OCI' is now live on Youtube. Check out the latest updates: https://youtu.be/5_WAhxCtNKQ?si=52kqIY9seo1eo6QI We've just moved to the … -
Support Center - attachment featureOracle Cloud Infrastructure (OCI) is committed to providing a premium support experience. Last year, we announced the launch of OCI Support Center, allowing customers to… -
Promotion extended! Get OCI certified for free through September 30, 2023Thanks to you, we achieved an unprecedented level of Oracle exam registration sign-ups for our Free OCI Training and Certification program. To show our appreciation for …
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New Workshop: Developing Cloud Native Applications on OCIWe’re pleased to announce a new workshop that makes learning easier for Developers and Solution architects to develop cloud native applications on Oracle Cloud Infrastru…
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Problem occurred while adding credit card but payment was successfully proceeded. Refund?Summary: Adding credit card failed but successfully paid 2 x 138.19 Singapore dollars. How can I request a refund? Content (please ensure you mask any confidential infor… -
Database Connection Error HTTP Status Code: 571Summary: Oracle ATP - Free Tier account. The database is up, but not accessible. Everything that we are trying to connect to it is getting Database Connection Error HTTP…
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Slow Network Speed on Ampere OCPUHi, I'm a PAYG user with a VM.Standard.A1.Flex (4 OCPU Ampere, Ubuntu). When transferring data using rsync from another server, I only get around 2 Mbps (about 250 KB/s)…
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customize the console color according the regionSummary: I am working on 2 different regions. I need to customize the console color so that to differentiate on which region I am working. This may avoid any accidental …
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Delete a volume stuck in provisioningSummary: My Boot volume is stuck in Provisioning state for months. I am not able to terminate it. Kindly help
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Re-register or reset the OMA information for the free cloud server.Re-register or reset the OMA information for the free cloud server. Due to changing phones without promptly updating the OMA for the free cloud server, the account is un…
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restore tenancySummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Unable to create Free Tier account verification email link failsSummary: I am trying to setup a free tier account but whenever I click on the link in the verification email I get the following error on the website: Oops! We're sorry.…
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The classic OCI environment is no longer accessibleHello, Im reaching out to inform that we cannot access the classic OCI environment. As a result, I am unable to extract the SUM via the new OCI link. The only accessible…
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MFA for service/system accounts in IAM domainsSummary: Content (please ensure you mask any confidential information): For accounts that we do not intend to be used by human users, how can we get around MFA without d…
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How is the first 200GB always-free for block storage calculated?Hi, I am (PAYG customer) confused about how the "always free" 200GB block storage is calculated. I only have one boot volume (about 203GB) attached to a single compute i…
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How get "Always Free-eligible" Boot volume?Summary: An "Always Free-eligible" compute instance is not free because the Boot volume does not have an option "Always Free-eligible". Content (required): The tooltip S… -
Free account closed, subscription status is inactive. Never cancel any service.Good morning. The machine I have a lot of information on has shut down, and it won't let me turn it back on. It tells me my account status has expired or something like …
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Load Balancer - 400 Bad RequestSummary: I am getting 400 - Bad Request when invoking public API Gateway backend point via Load Balancer. When this endpoint is invoked without going thru the load balan…
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I'm unable to reset my account password as I am not receiving the reset Email.Summary: Hi, I recently changed my account password, but my password manager didn't save it for some reason. The latest change was made around January 28th, 2025. I trie…
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Repeated Issue with "Replace Boot Volume" on Free Tier InstanceSummary: This is the second time this week that I have experienced an issue with my Free Tier instance (VM.Standard.A1.Flex) after using the "Replace Boot Volume" featur…
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Accessing detached E5.Flex Boot Volume under Free TierSummary: How to access the file system of a detached E5.Flex Boot Volume under the Free Tier when the availability domain (AD) it was created under doesn't have any free… -
i need to delete my account of oracle cloud free because have been hackedSummary: i cant recover the access to my account with the option forget password, idont recieve the link reset mail. i need to delete the account because if i try to mak…
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I can't login to my oracle account...Recovery email was changed... Hacked AccountSummary: I contacted support becuase i wasnt able to receive my recovery email, they said "my account recovery was deactivated" and had to contact technical support whic…
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Where can I find the list of Grants referencing to a user I need to delete in OCI?This warning shows up when I try to delete user in OCI "Unable to delete user since it is currently referenced by one or more grants." I've already revoked the user's ac…
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Supplier Role Removalwe are deprovisioning a role to our existing supplier users and preventing this role to be defaulted to new supplier users and preventing this role to be defaulted to ne…
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Unable to login to cloud account due to lost MFA detailsSummary: My mobile got reset and as a result my MFA details are lost. Tried to get help from chat support, as per support they are saying my cloud account doesn't have a…
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FDI to AWS Redshift connectionWe are trying to connect OCI FDI (Fusion Data Intelligence) instance to AWS Redshift instance for getting data from AWS Redshift (behind a VPC and not publicly accessibl…
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Getting Identity Verification while logging into Oracle Cloud Support PortalHi All, I am able to login to Oracle Support successfully and I have an approved Support Identifier. After logging into the Oracle Support and then clicking on the "Swit…
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how to download storage report from OCITo download a storage report for an EPM application from the Oracle Cloud Infrastructure (OCI) console, we navigated to the "Billing & Cost Management" section in OCI bu…
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Upcoming event (3/23): Accelerating Modernization and Innovation with OCI Application IntegrationJoin us on Thursday, March 23rd at 8:00 am PT to see how you can accelerate your application extension and connection projects while avoiding upgrade issues. Join our pr…
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How to configure announcement subscription for compartments usersSummary: We are hosting another department within our OCI tenant. They have their own set of compartments and provision all relevant services within those compartments. …
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I want to delete my cloud account name in Oracle CloudSome time ago, I requested to exercise my right to erase my personal data in the Oracle Cloud, but all I managed was to delete my username and password, as my cloud acco…
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Cancel the tenacy deletion requestSummary: Hello, I would like to cancel the tenancy request that a created on December 25th because there was no available instances at the time. Content (required): Luck…
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Forgot password and cannot receive emailsS ummary: I cannot log in to Oracle Cloud and reset my password, but I did not receive an email. Content (please ensure you mask any confidential information): I chose "…