To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant & Mobile
Discussion List
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How to configure Digital Assistant for Supply Chain Management Modules?How to configure Digital Assistant for Supply Chain Management Modules? Please share the configuration steps. -
ODA integration with Teams in Office 365 GCCHSummary: Our company has moved our Office 365 (including Teams) to Microsoft Azure Government Cloud (GCCH). We are starting our ODA implementation, and we were asked to … -
Oracle Digital Assistant for Taleo EnterpriseSummary: Hello, We are working on ODA for taleo enterprise recruitment. I tried to import the starter package provided in https://community.oracle.com/customerconnect/di…
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Connecting VS Code to OKE app for ODA Custom Code debuggingSummary: Hi All, Any documentation on how to connect VS Code to OKE application so that can debug and ODA custom code locally. We were able to connect ODA to OKE. Everyt…
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ChannelsSummary: Content (required): Are there any more channels that are supposed/in the road map other than what are currently available? Version (include the version you are … -
Deploy ODA Custom Components in Kubernetes - OptionsSummary: Our company didn't approve to use the tunneling tool as Oracle documentation suggestion to debug a custom code locally. It seems an option is to use OKE but I'v…
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Expense digital assistant not reading image data properlySummary: Hi Team, We have uploaded below image and it reads amount and date properly, but merchant name does not populated correctly. What could be the reason. Also, if … -
Track conversational history when agent is unavailableHi Team, I need to create an OSvC Incident using REST API component, when a live/human agent is unavailable, and in that Incident want to store the conversation history … -
B2C live Agent auto routing queue is not workingB2C live Agent auto routing queue is not working Hi Team, I have the skill to connect with B2C live agent with auto routing queue. To do that, I'm setting an incident cu…
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ISSUE IntegrationDigital Assistant - Platorm Version 23.04 into Workplace/metaSummary: Hello We're trying to connect a Digital Assistant - Platorm Version 23.04 into the customer's Workplace by Meta user channel, through the Facebook Messenger ava…
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Create Action Button in Answer Intents and send the clicked text into CoversationSummary: How to Create Action Button in Answer Intents and send the clicked text into Coversation? Content (required): Version (include the version you are using, if app…
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Additional Entity for Oracle Digital Assistant (ODA) Chatbot PII AnonymizationSummary: An additional entity for Oracle Digital Assistant (ODA) Chatbot PII Anonymization Content (required): Hello! We recently turned on PII Anonymization within our … -
Is oda editable form component not available with osvc/b2c service chat inlay?Summary: We are using da as agent where we are using form component to get user input. it is working for oda conversation tester but it is not working with osvc chat inl…vicky fk 11 views 1 comment 0 points Most recent by Petra Bikkembergs - Oracle Product manager DCS-Oracle
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[ERROR] Import Query Entities: Couldn't load table namesSummary: Hi All! I am trying to import Entities from Data Service. I am encountering this error when importing tables and clicking the dropdown to view the table columns…
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Read Response Payload in REST API CallSummary: Hi All, I'm new to ODA and building a POC. As part of process, I've to to call REST API and capture the response and show it to user. I'm able to call REST API …
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Customer Experience and digital assistants with Boxfusion – Webcast July 25th 2023Summary: Customer Experience and digital assistants with Boxfusion – Webcast July 25th 2023 Content (required): Learn from call center implementations to improve custome… -
Webhook AuthenticationSummary: Content (required): Integrating Oracle Digital Assistant with a webhook portal. What kind of authentication is required to integrate ODA with Webhook and how th…
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Oracle Digital Assistant - post chat survey feedbackHi Team, Enabled Feedback component(component: "System.AgentConversation") within ODA when the live agent conversation ended with customer. Can we update the customer fe…
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Error Importing Sample skillSummary: Error Importing Sample Skill from Store Content (required): Curious if anyone else has encountered this error trying to import the sample PizzaSkill Visual Desi…
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Digital Assistant Product Update Webcast June 28th 2023Summary: Attend the webinar series for the latest Oracle Digital Assistant Updates from the Oracle Product Management Team. Innovate SaaS (HCM, EX, ERP) with pre-built e…
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Oracle Digital Assistant : Instagram (Webhook Channel)Hi Team, I am trying to integrate ODA chat bots with Instagram messaging. I created items below to enable Instagram chat using "Webhook channel". 1. Developer Account 2.…
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Orace Digital Assistant : Face book MessengerHi team, Messenger Channel: Using OOTB channel type “Facebook Messenger “and can perform the live chat with B2C agent. The requirement is, when the live agent is unavail…
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Announcing The New Oracle Digital Assistant Professional Certification Course and Exam (2023)We are pleased to announce the release of the 2023 version of the Oracle Cloud Platform Digital Assistant Professional Certification course and exam through Oracle Unive…
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how to change the chat bot button text colour and background colour in the HCM studioSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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when clicked on Email, opening two windows one is blank google chrome and other is outlook window.Summary: when we click on Email Adress link as a answer for the question "show me my email" it is opening two windows. Content (required): We need only outlook window to… -
Not able to invoke skill from another skill using visual flow designerSummary: Not able to invoke skill from another skill using visual flow designer Content (required): Version (include the version you are using, if applicable): Code Snip…
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Engage Your Employees on a Conversational Platform with Oracle Digital Assistant Webcast April 25thSummary: Engage Your Employees on a Conversational Platform with Oracle Digital Assistant – Occamonics customer success webcast April 25th 2023 Content (required):In Ora…
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Chatbots on Campus: The New Voice of Higher Education – Webinar April 20th 2023Summary: Chatbots on Campus: The New Voice of Higher Education – Webinar April 20th 2023 Content (required): Transform the student experience by using a digital assistan…
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Feasiblity check of digital assistantHi Team, Is it feasible to operate the functions of a third party in a digital assistant? Example: If the user asked a query like I want to see ticket info assigned to m… -
Database connection for SQL Dialog skill in ODASummary: How to connect to database to develop SQL Dialog skill in ODA Content (required): Could someone please share your inputs how to connect to Fusion Apps DBs to de…