To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant & Mobile
Discussion List
-
Unable to make a direct POST webhook callSummary: Im trying to make a stand alone POST call to my ODA webhook URL Content (required): I've enabled the channel, I've generated the authentication code, but i am a… -
Deleted SkillsSummary: Restore deleted skills Content (required): I have accidentally deleted some skills this afternoon. Is there a way to restore them? Version (include the version …
-
Digital Assistant KnowledgeSearch IssueSummary: I want the DA with all my skills added to produce a Knowledgesearch result in the same way it does when asked within the individual skill. Content (required): M…
-
Intent Match ButtonsSummary: I have a state within my flow that can work out if an intent match is between 50% and 90%. When this state is met, I offer the top 3 intent matches in the form …
-
setting up aicSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable): -
How is the sales assistance experience compare to SFDC Chatter?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable): -
ODA on Fusion Applications Metrics and EventsSummary: Retrieval of Metrics and Events for ODA Instance for Fusion Applications Content (required): Hi everyone May I ask if the following are possible on an Orale Dig…
-
No Matches Were Found PromptSummary: I have a digital assistant that has a number of service and system skills based on the nature of the customers enquiry. Service skills such as benefits, council…
-
Chatbot on MS SharepointSummary: I am trying to integrate a skill onto Microsoft Sharepoint but I can't seem to find a good tutorial or set of instructions to help with this. Can anyone provide… -
Within Working Hours v Out With Working HoursSummary: Allow a flow to work out if a chat is within or out with working hours Content (required): I would like a flow to understand if a chat is within working hours o…
-
How to pass bot user conversation history to Agent ?Summary: Hi, How can we pass the bot-user conversation history to become available to the called human agent ? Is is done from the Skill (Skill Conversation logging opti…
-
Chatbot introduction and hands-on workshop series with Oracle Digital Assistant (Spanish) November 9Summary: hands-on Oracle Digital Assistant Training Content (required): Want to get started with Chatbots? Attend the introduction and hands-on workshops with Oracle Dig… -
Initiate a message (Microsoft Teams)Summary: I'm trying to make the Oracle digital assistant start a conversation with the user via Teams, but the message doesn't arrive. I followed this documentation http…
-
Some of the results from knowledge search is not related to searchTermSummary: Knowledge Search Component in Digital Assistant Content (required): I am using knowledge search component to see the related article in service cloud, however s…
-
Visual Editor UpdateContent Could anyone share the timing of the Visual editor update and would the customers be given the option to delay this migration? Version 21.06 -
Storage Type; Local storage in web-sdk how to use and how it worksSummary How does the Local storage in web-sdk works and how to use it.
-
Can't seem to access the IDCS BOTSExternalAPIOAuthClient_Summary API, Conversation LogContent Hi, I cannot seem to leverage the REST APIs of my chatbot instance because when i go to IDCS to secret the client id and secret key,…
-
Webview error/cannot be displayed when skill is imported, cloned or versionedSummary Webview error/cannot be displayed when skill is imported, cloned or versionedContent Hello All - Even with our latest version of ODA (21.04) We are experiencing … -
Error during uploading HTML Form in Resource bundleContent Hello, I am trying to create HTML Form in chatbot using Resource Bundle but code does not work. below code is I am taking for reference to create a HTML Form.Cod…
-
ODA deployment and authentication steps in Non Oracle web channelContent Team - Have any one deployed ODA in non Oracle web page and currently using it? Could you please share some steps, issues encountered? We are trying to deploy OD…
-
Entity Event Handler - Specify the next entityContent We are using EEH for resolving composite bag and we have 2 entities of same type i.e. NUMBER. Can we specify in the node js if we want to resolve a particular en… -
Intelligent Advisor ErrorSummary Can someone help me regarding this error?Content Here is the error I have encountered after answering the assessment of Intelligent Advisor Error Error State: in…
-
Websdk connection from on-prem website to ODASummary What is the correct architecture if the website where the websdk will be deployed is sitting behind a network firewall in an on-premise server.Content Hello ODA …
-
Natively-Supported Languages are not working in browser.Summary Spanish language can be detected while testing in Skill Tester but when it is tested in a browser it is not detected.Content Good day, Please see attached. Thank…
-
unit test Peoplesoft pre-delivered absence chatbot application servicesSummary Unit testing of absence bot application servicesContent I have customized a few of the Peoplesoft pre-delivered Absence application services. I am also able to p…
-
Fetching Multiple values from index's on Common Response ComponentContent Hi All, I am not able to capture the multiple index values in a single variable.I have attached the screenshot of issue.Please help me to troubleshoot this issue…
-
Accessing Digital Assistant API's through OCI singned requestSummary Dynamic Entity ImplementationContent We are configuring the digital assistant api's on postman through OCI_Rest_Intialization and OCI_Environment package for acc…
-
How to integrate ODA with Oracle CX and Procurement Cloud ApplicationsSummary How to integrate ODA with Oracle CX and ERP Cloud ApplicationsContent Business Case for Oracle Procurement Cloud Example 1: Customer: How many Suppliers are prom… -
Native Language Support in Entity Value ListContent Hey guys! I need to create a button list that uses Value list entity in multi-language. I already created a value list in different languages but whenever I try …
-
Skill appearance in digital assistantSummary Can we change the appearance of skills in the DA?Content So there are 2 things I'd like to do - we have skills in our DA and I would like to: 1. Manipulate the o…