To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant & Mobile
Discussion List
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Digital Assistant Chats with OSvC incidentsContent Hi there, I want to have a chatbot that creates a service cloud incident with the users conversation history. I want this to be done when a user finishes their s…User_2025-02-05-15-39-51-170 32 views 2 comments 0 points Most recent by User_2025-02-05-15-39-51-170 -
Batch testing at the digital assistant levelSummary Check if a digital assistant is routing to both the right intent and the right skillContent Hi, I am aware of batch testing to check if a skill is routing to the…
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Production environment skill retrainingSummary Using the skill insights retrainer tab as a means to improve utterance dataContent Hi there, I'm fairly sure that this can be done, but I wanted to check: Say th…
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agent integration and DA as agentSummary what is the different ways for agent hand off to OSvC agentContent Hi All, new to both ODA and OSvC and exploring possible way to transfer chat to human in OSvC … -
QNA bot always returns unresolved intentContent so i have been playing around with the digital assistant for a while now and i cannot seem to get the QNA to work ? in the try it out for the QNA i can always ge…
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Understanding how to use ODA webhookSummary how to connect to ODA via FB webhook framework (page feed maybe)Content Hi All, I have recently started exploring ODA after basic ODA training and now i have an …
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ODA IntegrationSummary ODA Integration with different Social Media channel and handover to Oracle Service CloudContent Hi Team, One of our customer requirement is to gather information…
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ODA for CX SalesSummary ODA for CX Sales & B2B ServiceContent Questions - Do we have a list of ODA skills for CX Sales & B2B Service? What setups are required to configure ODA bot to sh… -
Publishing ODA to WhatsappContent Hi, I know there are a lot of references for publishing the ODA to WhatsApp channel but I'd like to know what's the best way I do it in the least time possible e…
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ODA Version 20.02-2002270710.489c84f72e Agent Bundle IssueSummary ODA Version 20.02-2002270710.489c84f72e Agent Bundle IssueContent Hi, I upgraded to ODA Version 20.02-2002270710.489c84f72e, I faced an issue which is System.Age… -
Implement QnA using Open Source SoftwareSummary Achieve the QnA capability using open source softwareContent Hi developers, The QnA feature in ODA is really great. Is there any way to implement the similar fea…
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How to call the report from the external systemSummary Calling the report to run from the external system with APIContent Hello! I'm trying to find the way of how to call the report (for example, trial balance) from … -
Oracle Mobile Hub and Oracle SQL DeveloperSummary How to connect Oracle SQL Developer with OMH DatabaseContent Hi All, I need to connect with SQL Client (with support rest connection) to OMH Database. I test wit…
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Adding client side javascript to the bot implementationContent Hi there, I wish to deploy the digital assistant on some sort of web checkout page which will have the user's cart information to give them information about del…
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Integrate ODA with OACSummary How to integrate ODA with OAC or underlying data warehouseContent How to integrate ODA with OAC or underlying data warehouse
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Switching from one skill to another in DASummary Switching from one skill to another in DAContent Hi, Is there any way to negate the prompt asked while switching from one skill to another in Digital Assistant.User_2025-02-06-08-24-05-586 28 views 2 comments 0 points Most recent by User_2025-02-06-08-24-05-586
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Oracle sales and Pre sales certification for partnersSummary Oracle sales and Pre sales certificationContent Hi, Is there ODA sales pre sales certification is available on compitancy center? if you have any idea on this pl…User_2025-02-05-02-07-23-630 415 views 2 comments 0 points Most recent by User_2025-02-05-02-07-23-630
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Unable to switch the skill in DASummary Unable to switch the skillContent Hi, when the flow is in the system.text component e.g. Please enter your order number, then i asked " please find nearest servi…
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Unable to add service in ODASummary unable to add embedded container service in odaContent Hi, We have one trial instance of ODA but we are unable to add embedded container service in ODA. it gives…
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Oracle Mobile Hub Database versionSummary What DB version use OMHContent Hi all,I will create a MBaaS and i like know what version of DB is provisioned in OMH?Thanks in advance!
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How to integrate ODA with Oracle HCM CloudSummary ODA integrate with Oracle HCM CloudContent Hi, We are trying to integrate ODA with oracle HCM cloud so how can we achieve this. Regards, VikhilUser_2025-02-05-02-07-23-630 57 views 4 comments 0 points Most recent by User_2025-02-05-02-07-23-630
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Integrating OPA Chat API with Oracle Digital AssistantContent I tried integrating OPA Chat API with ODA through custom component specified in GitHub (https://github.com/oracle/opa-oda-chat). On uploading the generated .tgz …
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How to add web SDK into the wordpress sitesSummary integrating bot into the wordpres siteContent Hi, How can we integrate bot into wordpress site. any plugin for adding our web SDK code. Regards, VIkhil
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Can I add Link/URL to Answer for an Intent?Summary Does the Answer box for intents support embedded URLs?Content I have the following sample text in my Answer box for an Intent. But the bot is interpreting the UR…
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Custom Component DeploymentSummary Problem with the deployment of custom componentContent Hi Guys! This past few days we are experiencing problems when we are uploading the file as embedded contai…
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New Oracle Web SDK Not available for ODA 19.4?Summary New SDK not available fro ODA 19.4Content Hi, We have v19.4 ODA instance but when i got to the channel there is no new Oracle web channel. Could you please help …
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New Web SDK UI for ODA Gen2Summary New Web SDK UI for ODA Gen2Content Hello Gurus - I am playing around with the new Web SDK of ODA and found it not that better compared to the previous version in… -
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Hide message in the new web SDKSummary beforeDisplay is not working in case of Bots.sendMessageContent Hi, I'm using the new web SDK to replace Smooch Plugin, I noticed that delegate beforeDisplay is …
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How does the JSON object work?Summary JSON object displayed in tester is not how you call the variablesContent Hi, I'd like some kind of resource or article explaining how to reference items in the J…