To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant & Mobile
Discussion List
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How to get content type form attachment cbe/entity. Always getting type as fileWe need to upload files to incident created into the Oracle B2C service. B2C service needs content as base64. We are getting base64 from attachment url using custom comp… -
How to Enable Two Different Oracle Digital Assistants in the Same Service InstanceSummary: Hello Oracle Community, I am currently working on a project where we need to enable two different Oracle Digital Assistants for two distinct user groups within …
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Extended Skill Internal Candidate Experience V2 - issue with utterances of the "searchJob" intentSummary: Hi all. I have a problem working with extended versions of the skill Internal Candidate Experience V2 When I make a test utterance that must be resolved to the … -
Do we have any git repository/drive/page where developers upload ODA chatbots that they develop?Summary: We are trying to reuse ODA chatbots that are already built by developers that can perform Supply chain and ERP related activities. Is there a global place where…
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How do I personalise resource bundles to capture the variable (Display_Name)?Summary: Would like to understand as to how I can go about personalising resource bundles within Digital Assistant to capture the variable of display name? Will the flow…
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Difference between Trainer Ht and Trainer TmSummary: We have been working on customized HCM Skill. But we have encountered a weird behavior of the bot. Here are the snapshots of the different responses that the cu…
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How to integrate oracle digital assistant into oracle service cloud customer portalSummary: I want information about how to integrate oracle digital assistant into the oracle service cloud customer portal which uses sso login authentication through ora…
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Using ODA REST api to download insight export fileWe are trying to use REST API for Oracle Digital Assistant - Get Export File from oic. At oic side we configured content type as application/zip still we are getting err…
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Configuring REST Component and Handling API Response in Oracle Digital AssistantHello Community, I am calling a REST API in Oracle Digital Assistant (ODA) and need help configuring the query parameter and handling the API response properly. Business…
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Microsoft Teams integration with ODASummary: Hi Experts, We are integrating Microsoft Teams with Oracle Digital Assistant (ODA) for Single Sign-On (SSO). However, when we ask a question in Microsoft Teams,…
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Unable to upload the .tgz fileSummary: While uploading the .tgz file I am getting an error- The custom component deployment failed: Failed to fetch custom component metadata, error response: 504 How …
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npm pack command is failingSummary: I am trying to generate .tgz file using npm pack command but command failed due to 'bots-node-sdk' is not recognized as an internal or external command. But I h…
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I need to upload modified custom component, but I am unable to convert the file into tgz formatSummary: I have modified couple of .js files from HCM custom component but I am unable to convert it into .tgz format. Content (please ensure you mask any confidential i…
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How can we add user satisfaction automatically end of the conversation rather then trigger an intentSummary:How can we add user satisfaction automatically end of the conversation rather then trigger an intent Content (please ensure you mask any confidential information…
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Issue in Oracle Digital Assistant Flows- Calendar Event ErrorSummary: Hi , While using Oracle Calendar Event in Flow section , we are getting error in component section and nothing is coming up. Can anyone please let know how to r…
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HCM Knowledge skil on FADigitalAssistant with 25A updateSummary: Content (please ensure you mask any confidential information): Hi, I noticed that the HCM Knowledge skill has been removed, and the 'Do a search' intent has bee…
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There is an error with sourceCd parameter in Helpdesk Skill 25ASummary: Content (please ensure you mask any confidential information): Hi, We are doing some testing with the latest update of the ODA for 25A, upon testing we saw 2 is…
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ODA response through documentsSummary: Does ODA reads through documents to give particular responses ? Content (please ensure you mask any confidential information): Version (include the version you …
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Frequency of updates in ODASummary: I need to understand what is the frequency of the updates Oracle releases and what are the upgrades do Oracle provides with each upgrade? Content (please ensure…
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Customized InsightsSummary: Can we add extra column say business in Insight Export in HCM Skill Content (please ensure you mask any confidential information): Version (include the version …
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Feedback Options Not Displaying in Digital Assistant Skill FlowImplementing Feedback using Custom Metrics - Thumbs up Thumbs down. I am working on a custom skill for Oracle Digital Assistant (ODA), and I'm facing an issue where feed…
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Received an Email stating "Your Service is updated"Summary: Hi All, We had received an email stating "Your Service is updated" and the email content is as below. Please let us know in which cases the email will be trigge…
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The "editForm" component is not honoring the Custom ColorsHi experts, we have set some "Custom Colors" using HCM Experience Design Studio. These are getting applied to all the components, but the "editForm" component is not hon…
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how to make BOT prompt message if user wish to EXIT if he is IDLEhow to make BOT prompt message if user wish to EXIT if he is IDLE . Currently BOT showing SESSION EXPIRY message only after user types after Session got Expired
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Export application services to ODAHi Team, Does anyone know how to export a custom PeopleSoft Application Services to ODA? Thanks
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How to render base64 encoded string (pdf file) using the attachment component in ODAHi team, we are trying to display a pdf which is base64 encoded in the ODA using the attachment component, but the component is requiring us to give an attachmentUrl, wh…
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Custom Button to invoke Help intent in FADAHi team , we are extending the FADigitalAssistant. Wanted to check if we can somehow render a button at the end of each conversation, so that when this button is clicked…
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FA DIGITAL ASSISTANCE AND HCM SKILLS, CLONE OR EXTEND ???Summary: Hi all, I would like to know the best practices for working with digital assistance and skills. Is extending Digital Assistance and skills correct, or is the be…
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Error while retrieving custom metrics in ODAHi, I keep getting the below error when I try to retrieve the custom metrics by applying the filters. It works fine if I don't use the filters. Does anyone know what cou…
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write variables from custom component to dialog flowSummary: context.setVariable('variable_name', value); doesn't work as it should. I have even tried context.variable(), but nothing works. I want to set variable which wi…