To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant & Mobile
Discussion List
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Creating MAX applicationSummary Creating MAX applicationContent Hello, I am new in this field and I want to create a Mobile application using MAX. There tho button in one screen only. 1) the ap… -
Testing REST Connector API in MCSSummary Testing REST Connector API in MCSContent Hi, I created a REST connector API in MCS which connects to Oracle EBS . When i test it in postman or Advanced REST Clie… -
i'm trying to test my first ODA using ORacle Web but not loading (using vscode live server)Summary: Hi Team I'm trying to test my very first ODA assistant using Oracle Web channel (using vscode live server for testing). My Skill and digital assistant are publi…
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HCM Knowledge skil on FADigitalAssistant with 25A updateSummary: Content (please ensure you mask any confidential information): Hi, I noticed that the HCM Knowledge skill has been removed, and the 'Do a search' intent has bee…
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Frequency of updates in ODASummary: I need to understand what is the frequency of the updates Oracle releases and what are the upgrades do Oracle provides with each upgrade? Content (please ensure…
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ODA chatbot not allowing to send message from Microsoft TeamSummary: Integration between Oracle Digital Assistant & MS Teams has been created and while selecting the available option when we have to enter some information for cha…
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Oracle Mobile Expenses App CustomizationsWe have requirement to get rid off 'Quick Entry' , 'Enter' and 'Mileage' (as highlighted in red) from the Oracle Mobile Expenses App. As shown in the attached screen sho…
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A conflict occurred while attempting to merge skill registrationSummary: Hi All, We are facing an error "A conflict occurred while attempting to merge skill registration for skill which name: MiscSkill" while rebasing an Extended Dig…
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How to integrate the analytics between Oracle Digital Assistant's skill and Oracle FusionSummary: So we have beautiful data in Oracle Digital Assistant and Oracle Fusion Service. We want to put them in the same dashboard. Content (please ensure you mask any … -
How to configure OCI IAM domain with ODA as identity provider considering IDCS has been migratedSummary: considering IDCS has been migrated to OCI IAM Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippet…
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why i can not invoke skilli created two skills i tried the call from first skill the second skill when i try to configure invoke skill component the system in dialog flow always show empty in ski…
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You want to build better bots with Oracle Digital Assistant?Summary: Digital Assistant best practices webcast series on-demand Content (required): Watch the webcast series on-demand: What makes a great digital assistant Productio… -
Customer Success Webcast Series Oracle Digital Assistant 2023Summary: Oracle Digital Assistant is an AI service that offers prebuilt skills and templates to create conversational experiences for your business applications and cust…
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Enable SSO in ODA from client webHi, Can you help me how to configure SSO in web channel we need to authenticate the users via SSO to access our chatbot and extract some data like employee ID and email …
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ODA Live Chat handoff to B2B ServiceSummary: Does ODA support live chat handoff to B2B Service? Content (required): The ODA documentation talks about built in support for B2C Service. There is also another…
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Oracle Digital Assistant Best Practice Webcast Series 2022Summary: Webcasts series to build better bots. Content (required): Digital Assistant is an AI service that offers prebuilt skills and templates to create conversational …
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Announcement: Webcast Is your Digital Assistant (Chatbot) efficient with CX Service? How to measureSummary: If you are running Oracle CX B2C Service and Digital Assistant, and want to measure and optimize the Digital Assistant? Then come to this Cloud Customer Connect… -
Oracle Digital Assistant Newsletter March 2022Summary: Oracle Digital Assistant Newsletter March 2022 Content (required): Welcome to the March edition of the Oracle Digital Assistant News. Did you miss us in January…
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Oracle Digital Assistant Release 21.08Summary Release 21.08 of Oracle Digital Assistant is now available for all customersContent The Oracle Digital Assistant (ODA) Team is thrilled to announce the availabil…
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Seeded Digital Assistant Uses cases in SCM CloudSummary Seeded Digital Assistant Uses cases in SCM CloudContent Hi, Need help in identify the Seeded Digital Assistant Use Cases in SCM cloud area, not much information …
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Join us on 8 July in JAPAC for an Oracle DevLab: Build the Perfect Digital Assistant for your BusineSummary In this workshop, you'll learn how to work with skills and digital assistants in Oracle Digital Assistant.Content REGISTER NOW A skill is an individual chatbot t…
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What is Update Schedule for ODA and whre are release readiness notesContent Looking to confirm if update schedule is quarterly and also where in the release readiness notes we can find what features are impacted.
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How to create an B2C Service Incident out of an ODA Chat?Content Hi everyone, i've connected the ODA with B2C Service Cloud with the DA as an Agent Channel. The handover to an agent is working probably but how to handle the ca… -
Why Chatbots are the Future of Customer Service? Webcast on-demandContent AI chatbots can process more than 85% of interactions between a utility and their customers in self-service fashion. That means no wait times for customers, redu…
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Oracle Digital Assistant News February 2021Summary The latest edition of monthly newsletter is now availableContent Oracle Digital Assistant News February 2021 Edition Welcome to the February edition of the Oracl… -
Ability to use external translation services other than Microsoft and AzureContent Is there ways to integrate in house translation services or translation services other than Microsoft and Azure in ODA? Our Business has security concerns to use… -
ODA Deployment and Testing strategiesSummary CI/CD for ODAContent Has any one implemented a C/CD deployment and testing pipeline for ODA. Deployment pipeline 1. If I need to implement a CI/CD pipeline for O…
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System.AgentTransfer expired action not workingSummary System.AgentTransfer expired action not workingContent Hello Gurus - We have set the Session Expiration in the Live Agent configuration to 5 minutes and set the … -
Automating helpdesk experiences with Oracle Digital Assistant, plus special guest ComEd (Oct 28, 10aSummary Join Oracle and ComEd as they discuss chatbot development, showcase demos, and share real-world case studies of intelligent chatbots in action.Content Join this … -
Does ODA support SAML assertion?Summary Does ODA support SAML assertion?Content Hello Gurus - We want to implement security with our ODA and want to know if we can implement SAML assertion? As far as I…