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Self Service Procurement
Discussion List
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Update 25C now available for RSSPSummary: Update 25C Features are now published and available for RSSP. Content (please ensure you mask any confidential information): Hello Support, Partners and Custome…
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Update 25B: Features Added to the What's New Document for RSSPSummary: RSSP Update 25B: New features that weren't documented earlier are now added. Content (please ensure you mask any confidential information): Hello Customers, Sup…
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RSSP Knowledge Article: Supporting Account Aliases in Redwood Self Service ProcurementSummary: Charge account alias is now supported in the Redwood Self Service Procurement application. Content (please ensure you mask any confidential information): Hello …
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Extending the Redwood (Responsive) Self Service Procurement Application (As of Update 25B)Summary: This article discusses personalization capabilities that are supported in the Redwood (Responsive) Self Service Procurement Application as of Update 25B. Conten…
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Update 25B now available for RSSPSummary: Update 25B Features are now published and available for RSSP. Content (please ensure you mask any confidential information): Hello Support, Partners and Custome…
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Knowledge Article: Source Subinventory Quantity Visible in Internal Transfer Flows from Update 25ASummary: Knowledge Article: Source Subinventory Quantity Visible in Internal Transfer Flows from Update 25A Content (please ensure you mask any confidential information)…
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Knowledge Article: How to view Punchout Cart Details in RSSPSummary: How to view Punchout Cart details in RSSP. Content (please ensure you mask any confidential information): Hello Customers, Partners and Support, There is often …
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Tip: Customer Solve for an error while accessing Redwood SSP - unable to find endpoint '{}'Summary: A tip on an issue when launching Redwood (Responsive) SSP and potential solve as relayed by a few customers. Error: unable to find endpoint '{}' attempted REST …
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Customers / Partners posting Questions or Issues - Kindly readSummary: Logistical ask of customers and partners when posting questions or issues. Kindly review. Content (please ensure you mask any confidential information): Hello C…
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Knowledge Article: View or Edit Requisitions as an Approver - Navigation DetailsSummary: Hello Customers, Partners, and Support, Recently there have been some questions raised on what navigation path is taken when an approver uses the View Requisiti…
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Knowledge Article: Set a default Attachment Category on Requisition Lines in Redwood SSPSummary: This is a knowledge article explaining how to set a default Attachment Category on Requisition Lines in the Redwood (Responsive) Self Service Procurement Applic…
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Redwood Self Service Procurement Timeline UpdateCustomers and Partners, As Fusion Self-Service Procurement and Fusion Human Capital Management customers start to transition to the Oracle Redwood applications, we want …
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Customer Connect Events on Redwood Self Service ProcurementCustomers/Partners, Next Customer Connect Event on the Redwood Self Service Procurement experience is on May 19, 2025, where we will have our next installment of Office …
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Knowledge Article: Entering a Charge Account vs. Selecting an Existing Charge Account in RSSPSummary: How do I enter a charge account where the combination doesn't already exist in RSSP? This has been a question that has surfaced recently. This article seeks to …
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Supported Features and Roadmap for the Redwood Self Service Procurement ApplicationEdit - Mar 19, 2024. The 25B What's New documentation is now available on our Cloud Readiness website. The supported features spreadsheet and roadmap pdf have been updat…
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FAQ - Redwood Self Service Procurement app replacing Purchase Requisitions workareaLast updated: Apr 28, 2025 Hi Customer Connect community! With the announcement on the retirement of the (Classic) Self Service Procurement Purchase Requisitions UI prio…
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Knowledge Article: How to enable Tool Tip Text in Self Service Procurement FlowsSummary: How to enable tool tip text in Self Service Procurement flos Content (required): Support / Customers In response to a few queries we have seen relating to this …
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The variance account can't be derived.After min-max planning process is completed internally sourced items are processes with transfer orders but items sourced from suppliers are not creating purchase requis…
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After PO is created, Supplier should send a delivery note through Supplier Portal.Once the supplier send the shipment, supplier has to create a delivery note through supplier portal. That should contain the delivered quantity and delivery number. Base…
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In RSSP the requisition status shows Delivered but not BilledSummary: In RSSP requisition: The requisition is received, the status of line changed to received. But even after matching the invoice and payment, the requisition line …
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Need to make DFF values mandatory at Requisition line level in RSSPSummary: We have added couple of DFFs at POR_REQUISITION_LINES which is showing up at redwood/procurement/requisitions/tabbar/shopping/create_noncatalog_request. Until t…
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How to configure Redwood Self Services receivingSummary: I would like to configure the Redwood Self-Service Receiving in Oracle Cloud. Could you please provide a complete step-by-step guide to help me set it up proper…
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Are new roles needed for RSSP in 25c?Summary: Are new roles needed for RSSP in 25c? Content (please ensure you mask any confidential information): Will the current users that have access to the current vers…
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Item and Item details in the shopping lists are not updating whenever there is a price changeSummary: Whenever a user navigates to the Procurement tab, selects Purchase Requisitions, and then accesses their Shopping List, the following occurs: *If an item’s pric…
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How we can make Project field as non mandatory on Requisition summary pageSummary: For Requisitions(RSSP) We have made Project field as mandatory field from Project Stannard cost collection flex fields. We want this to be mandatory for requisi…
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Requisition Approval issue after the lines has been cancelledSummary: A requisition with 5 lines was submitted for approval. After submission, the requestor cancelled lines 1, 2, and 3 (due to outdated delivery dates). Now, the ap…
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Trying to start new requisition but when adding lines it goes to an already approved requisitionA user is attempting to start a new requisition, but when she adds the items from her cart it goes to an already approved requisition. 2 previous days before she had can…
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AI Agent on Redwood SSP - Procurement Policy AdvisorHi everyone, We're currently setting up the AI Agent for Procurement Policies in Redwood Self-Service Procurement. Under the Tools section of the policy advisor setup, w…
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Requisition approval based on first line cost centerHello All, We came across a requirement where the requisition has multiple cost centers. However, the approval routing should happen based on the first requisition line …
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How self service procurement requstor can import purchase requisitions in bulkHow self service procurement requstor can import purchase requisitions in bulk
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Move 'Create Noncatalog Request' Button location in Redwood Self Service ProcurementSummary: Hi, We’ve received a request to move the ‘Create Noncatalog Request’ button from the bottom of the page to the top right, in the new Redwood Self Service Procur…
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How can we show the Item field in Redwood SSP?Summary: The Item field is missing using the Redwood SSP, how this field can be displayed. Our business is using this as mandatory field for CAPEX related items. We are …
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PR canceled by the application incorrect expenditureHi, We are experiencing the strange behavior where system itself canceled the PR giving the reason of incorrect expenditure. can anyone assist why system itself canceled…
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Is there a way we could resize the logo of our company in Redwood SSP?Summary: We are exploring the Redwood SSP, upon checking the logo of our company is too big. Is there a way we can resize this? Please refer to screenshot below, I have …
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Are skip rules now supported in FSM?Summary: Are skip rules now supported in FSM? Content (please ensure you mask any confidential information): REQUIREMENT: If the Purchase Requisition Requester is also p…
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Track the users who are still using "classic" Self-Service ProcurementHi Team, Is there a way to identify the users that are still using the "classic" Self-Service Procurement? We are migrating to the new RSSP and want to identify those us…
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Make DFFs required based on condition using Visual Builder StudioSummary: In Classic RSSP, we were able to Sandbox the Line Level DFFs to become required based on another field value. For example, if the Smart Form ID = 123 then DFF1 …
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In Redwood SSP, Project Costing details are not defaulting from the Preferences to the RequisitionSummary: In Redwood SSP, Project Costing details are not defaulting from the Preferences to the Requisition lines. Content (please ensure you mask any confidential infor…
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Adding approvers in requisition throws error We can't assign approvers to this requisition right nowSummary: User is unable to select approver while adding approver in Oracle Redwood requisition screen, Approver list is appearing in the LOV but when selecting the appro…
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PR approval task remain assign to approver but the PR is already approveSummary: one of the approvers on the PR flow approved the PR in his stage but the task still assigned to the approver although the PR is now approved and the WF is compl…
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Under My Requisition on search result page, there is no option to add more columns to view in outputIn RSSP - Under My Requisition on search result page, there is no option to add more columns to view in output. In classic SSP in search result view can add additional c…
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How to display distribution accounts in requisition/po approval notification?Summary: PR/PO approval notification shows 'Multiple Distribution' when there are multiple lines in a PR. How can we display the entire account segments in the approval …
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PR stuck in pending approval Even it is approved by the approversHi, PR got stuck in pending approval even all the approvers have approved the PR. Also the requestor cannot withdraw it. It shows error: You can't edit a requisition tha…
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The internal requestion transfer order status is returnedWhen i create an internal requestion it becomes approved then instead of generating the transfer order number the status changes from approved to returned. What is the r…
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Unable to view items in Requisition Line in RSSPSummary: We have cleared cache, tried on different browsers and also ran the ingest processes referring the doc Still no luck. We are able to see the item in SSP and als…
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Is there any notification after PO Receipt?My customer need this functionality to informed the finance team about PO that have been received
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Add to exiting requisition line when duplicating the requisitionSummary: I see an option, Add to exiting requisition line when duplicating the requisition. Please let us know when this option is enabled for duplicating Requisition Co…