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Get Started with Redwood: Oracle Cloud SCM and Channel Revenue Management
Channel Revenue Management
Discussion List
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For AP Invoice with source=Claims, how are the distributions determined on the AP invoice?https://us.v-cdn.net/6034893/uploads/TX0KOLW51OIJ/for-ap-invoice-with-source-3dclaims-2c-how-are-the-distributions-determined-on-the-ap-invoice-3f.docx Summary: When we … -
Feasibility to have Accrual imported for Submitted/ Booked sales orderSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to have the Accruals created against the custo…
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Supplier mass rebate adjustment for SR ProgramsSummary: Creating a new thread on the same topic (https://community.oracle.com/customerconnect/discussion/comment/1476154#Comment_1476154) We know for SSD programs, mass…
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Unable to settle claims if AP Debit Memo is cancelledSummary: AP debit memo created as per the claims and status of the claim is "Settlement Pending". However the AP accountant cancelled the AP debit memo and the claim can…
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Is there a way to restrict the accruals being rounded off to 2 decimal pointsSummary: Customer prorgam accruals baseed on invoiced sales orders are currently rounded off to 2 decimal points. Example: Program Rebate = 0.25% Total Invoiced Value = …
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Credit Only Order - Invoice with negative amount created positive accruals.https://us.v-cdn.net/6034893/uploads/OZ34UK02B3CW/credit-only-order-creating-positive-accruals.docx Summary: An Order/ invoice with negative amounts has been imported in…
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Do we need the Sales orders for customer Programs to work in ChRM Or it can work with AR invoiceDo we need the invoiced/closed Sales orders to be imported in order management for customer Programs to work in ChRM ( i.e creation of accruals and claims) Or it can wor…
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Retrospective method calculations for Customer Volume programsSummary: Hi, I need assistance in understanding retrospective calculations for the customer volume program. I have done testing as table below, imported 4 invoices one a…
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unable to settle a claim between related customer on Claims pageSummary: We have two customers which are related to each other Content (please ensure you mask any confidential information): Customer 1 has a claim (deduction) and the …
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Accounting entries are not created for Non-promotional claim using custom settlement methodSummary: Accounting entries are not created for Non-promotional claim using custom settlement method Steps to reproduce: 1. Add a new custom settlement method to the ORA…
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Moved: What is the Max number of records that can be displayed in Review Subledger Journal EntriesThis discussion has been moved.
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Supplier Rebate Connection ErrorSummary: I am trying to establish the visual basic connection for my UAT instance and getting the below error - The operation failed due to an internal server error. Con…
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Supplier Rebate Program Creation Error using VBAFEWhen creating supplier rebate program using VBAFE (Visual Basic Add in for Excel) then getting error message as mentioned below I am filling up 2 sheets - Channel Progra…
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Reverse journal entry option is not available. Am I missing security or what is the cause?Summary: Client needs to reverse the journal entries for a journal batch. The options to Reverse Batch and Reverse Journal are not available. Are we missing some role or…
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Customer rebates driven by order type and sourceSummary: Order management receives sales orders from several third-party sources. Sales orders are also categorized into different order types. Can these source and orde… -
Supplier Rebate Program creation issueHello Experts I am using the VBAFE for creating supplier rebate program in the application. I have filled up the data for the required fields in Channel Programs sheet a…
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CHRM: unable to select write-off adjustment type while processing deduction claimI mapped write-off adjustment to claim type. but while processing claim, system not allowing me to select adjustment type receivable activity, only receivable activities…
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How to net a Deduction with Overpayment of Unrelated CustomersSummary: How to net a Deduction with Overpayment of Unrelated Customers Content (please ensure you mask any confidential information): Is there any option to process/app… -
Not able to accrue an order with EUR currency to a Channel Program with USD through Channel BatchSummary: If the sales order is in EUR and Channel Program is for USD (As settlement needs to be in USD), can the sales order be accrued to this program with USD currency…
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Journal Description for Customer Accrual - Invoice and sales order not listed as a sourceSummary: Invoice and sales order not listed as sources in Manage Description Rules: Channel Revenue Management for Customer Accrual Event. Requirement is to include thes…
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Feasibility of using Customer Program for multiple BUSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to use Customer Programs for multiple Business…
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How to Remove the Indirect Sales tab in Customer channel management?Summary: Can we remove the the "Indirect Sales" tab in Customer channel management? Customer is not using this feature. Not sure if a setting has caused this to appear b…
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Create Accrual Channel Batch error out after configuring the custom qualifierSummary: Hi Ranjith, Shankar, Create Accrual Channel Batch error out after configuring the custom qualifier.This is for sell side. Attached is the doc for custom qualifi…
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Create Claims Settlement with AP Invoice with multiple payment lines for same supplierSummary: We are looking for settling a customer claim using AP invoice (consolidated) for multiple sales order lines using promotional claim (accrued lines) but not able…
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Create Claims Settlement with AP Invoice with multiple payment lines for same partnerSummary: We are looking for settling a customer claim using AP invoice (consolidated) for multiple sales order lines using promotional claim (accrued lines) but not able…
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How to remove "My claims" options in the Deductions and Settlement pageSummary: How to remove "My claims" options in the Deductions and Settlement page Content (please ensure you mask any confidential information): Is there a way to customi…
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Import Activity Sometimes Ends in COMPLETE_WITH_ERRORS With No Error Report — What Could Cause This?Summary: We are seeing an intermittent issue with Import Management (object: ChannelBatchTransaction). Occasionally, an Import Activity ends in: Status = COMPLETE_WITH_E…
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Is it possible to net a deduction and overpayment for related customersSummary: If Customer A & B are related customers, Is it possible to settle the deduction of Customer A with the overpayment of customer B ? Content (please ensure you ma…
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Is there a maximum number of records that Load Transactions and Create Accruals can process?Summary: Client has extremely high volume of Sales Orders lines that will be invoiced each day and then Accruals will be created using Create Accruals for Channel Batch.…
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Application Reference in receipt for claim investigation is not updated with child deductionSummary: Non Invoice deduction created as claim investigation in receipt. The application reference for claim investigation is DED75001 for $84 DED75001 is settled in CH…