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Get Started with Redwood: Oracle Cloud SCM and Channel Revenue Management
Channel Revenue Management
Discussion List
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Can we customize the BPM approval rules for claimsSummary: We have predefined attributes currently to define the claim approval rules , but clients has the requirement of approving claims based on branch/location attrib… -
Customer Program did not calculate AccrualWe have a customer volume program defined with the following rebates: 0 - 500,000 - 0% rebate 500,000 - 1,000,000 - 1% rebate We created a sales order for $400,000 and i…
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Join BPM Approval History to Claims in Order ManagementHello. Does anyone have any idea on how to connect the BPM approval workflow to Claims? I am using these tables but I cannot seem to find a connection: CJM_CLAIMS_ALL, f… -
How Accrual or Incentive details gets stored on OrderSummary: All orders are created from CPQ using Create Order API, for Ship&Debit, Accrual information is not picked due to QP_Accrual (Charge component) are not stored. N…
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Ability to show Ship to Site number for Customers on a Customer ProgramSummary: Looking for the ability to show Ship to Site number when adding multiple Customer ship to sites for Program. Currently, you can only see the Site number when th…
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Manual adjustment allows to create adjustments for the customer which is not setup in the programSummary: While creating adjustments we see that we are able to select a different customer that is not setup in the program and still adjustments get created. Ideally sy…
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Unexpected Error During Claim Settlement: Error in calling arp_auto_accounting.do_autoaccounting.Summary: Can anyone provide guidance on the issue below. We are unable to generate a credit memo for Promotional or non-promotional claims. The SLA rules are setup with …
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Why is Customer Site Location number used instead of the customer Site number for Bill/Ship To qualiSummary: Why is Customer Site Location number used instead of the customer Site number when selecting Bill To or Ship To as qualifier for Customer Promotional program? C…
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How to identify the sales order numbers or AR invoice in general accounting entriesSummary: Hi , we have request from business to see transaction details like Invoice number or sales order numbers in general accounting entries for Program accruals. ple…
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Accrual calculation excluding a specific attribute based discountHi All, We have a requirement to calculate accrual for invoiced sales orders from unit selling price but excluding a specific attribute based discount. The attribute bas…
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Need Sample Payload for Program Eligibility Version 2 REST APISummary: We have a requirement to calculate customer Rebate at the time of Quote Creation in CPQ. As Oracle Channel Revenue Management is not tightly integrated with CX …
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What is the Oracle Recomended workaround for backdated accrualsSummary: A newly created customer promotional program from 01 jan - 31 dec 2025 based on sales order data from 01 jan is eligible for a discount of 2% for ALL items for …
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Accruals for Booked orders in Channel revenue managementSummary: Need help on how to generate accruals before a sales order is invoiced in Oracle Fusion, especially within Channel Revenue Management. Content (please ensure yo…
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Supplier Trade profiles not have option to default payment methodSummary: As per the client process and requirements , they will receive AP credit memo not only they do AP Debit payment. Hence if in case we have to create custom settl…
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Can we restrict supplier in search for customer claim AP settlementSummary: We have an requirement from client that while settling customer claims via AP settlement method can we restrict suppliers , so that when we search we get suppli…
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Is it feasibile to define a DFF in the Claim Reason setup ?Summary: We are looking to link the claim type and claim reason and hence is it possible to define a DFF in the claim type setup Content (please ensure you mask any conf…
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Channel Batch Transaction import failing for Supplier Invoice with custom qualifier valueCreated custom qualifier for supplier rebates to achieve one of our clients requirement , to generate the accruals with that qualifier tried loading Channel Batch transa…
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Manage Batches is not giving me an option to delete the open batch in channel revenue managementHi All, How can we delete the batch loaded in Channel revenue management? Kindly share the steps to purge or delete the data. Appreciate your support. Thanks, Anisha
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Customer Promotional program approval workflow failing when lumpsum program approval rule existsSummary: Customer is using both Lumpsum Program & Customer Promotional Program The Lumpsum Program approval is based on Task.payload.getCustomerProgramResponse.result.lu…
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Earned accruals export doesn't not show the adjustment detailsSummary: Hi, We are exporting the Earned Accruals to excel from program checkbook and the excel shows the sales invoice details details associated to it . However, it do…
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Customer rebate accrual calculation collectively for a group of customersWe have defined a customer volume program with the following Tiers 0-500k - 1% Rebate 500-1MN - 2% Rebate 1MN+ - 3% Rebate We have added three customers in that program …
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Supplier mass rebate adjustmentSummary: Is there way to perform mass rebate adjustment for supplier accruals? Content (please ensure you mask any confidential information): Version (include the versio…
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Program name search does not workSummary: For customer channel programs, in redwood UI you have the list of all programs created. If I search by specific program name, it does not work. I can filter by … -
customer channel checkbook tablesSummary: Hi, May I know the underlying tables where checkbook information fetches data? are they belonging to ChRM or Finance modules? Or are there calculated values whi…
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Channel customer checkbook balances API failing in VBAFE: You must enter the DataForCode or DataForSummary: I enter the service host but still get the error attempting to download. I have all the security required. What needs to go into DataForCode DataFor Attribute R…
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Accrue for Tier 1 with 0% accrual.. Client wants to accrue prior to giant adjustment AccrualSummary: Client has the following Volume Rebate Program Tiers: 0-500k 0% 500k-1M 2% 1M+ 3% Scenario: It will takes months for the customer to reach the 500k minimum amou…
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How to Manual Write-off in Claim for Promotional Settlement?Summary: The attached graphic shows the Settlement method of Manual Write-off supported for Promotional Claim settlement for Channel Revenue, however, we are not seeing …
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Qualify Supplier Ship and Debit Program based on Requested Arrival DateHi Everyone, We have a requirement to qualify Date Context SSD programs based on the Requested Arrival Date on the Sales Order. However, as per the standard Ship and Deb…
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source claim number is not AP invoice numberSummary: So when creating a manual claim for Customer Channel programs we enter "source Claim number" as the supplier invoice number. It is supposed that AP invoice is c…
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Wrong Program was associated during claim and settled, Options to correct?Summary: The wrong program was chosen for association during claim processing and is settled. For example, a volume program was associated in the claim instead the lump …