To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
-
Review Now: Maintenance and Service Logistics Roadmaps - 26BThe full listing of Roadmaps can be found here. -
List of Customer Connect Training ReplaysSummary Quick access to all the Maintenance Customer Connect Training Replays Content Watch these replays to get more information about implementing your products. You c…
-
How can we default the “Allow Completion to Inventory” checkbox for Work OrdersSummary: How can we default the “Allow Completion to Inventory” checkbox for Work Orders generated from a Maintenance Program in Oracle Fusion Cloud? Content (please ens…
-
Can we upload meter reading in Batch?Summary: We have integration from third party system to Fusion Maintenance cloud to import meter reading. We could see one API but it will import one meter reading at a …
-
How can I make the claiming step in the supplier warranty cycle in the maintenance?Summary: How can I make the claiming step in the supplier warranty cycle in the maintenance? Content (required): I already do the bellow steps: 1- Create Coverage for th… -
Is it possible to reschedule a work order using completion date from maintenance supervision?Summary: Is it possible to reschedule a work order using completion date from maintenance supervision? Content (please ensure you mask any confidential information): Cur… -
Add Adhoc Items in Work Definition Operation Items Redwood Page is not adding any rowSummary: Create work definition and add operation. Add operation item by selecting the 'Add Adhoc Items' button. But after selecting this button there is no row added in…
-
What privilege allow you to see release and pick materialsSummary: We want to give a custom role privilege to release and pick material for maintenance work orders as seen below. Content (please ensure you mask any confidential…
-
Download logical hierarchy in Maintenance managementHi Team, Is there a way we can download entire asset logical hierarchy from Maintenance management ?
-
What is best approach for executing work order when without connectivitySummary: We have a requirement where maintenance technicians execute Repair & Maintenance work orders in remote yard locations with limited or no internet connectivity. …
-
Mandatory monthly maintenance - July 2026Hi Team, We would like to clarify the testing scope for the mandatory monthly maintenance that started from June 2026. Should we perform testing for all modules, similar…
-
Asset Information Management Export LimitIs there any way to change the export limit for Asset Information Management? We would like to export an org at a time, and can not do that with a 10k limit.
-
Maintenance Management: create wo's using item - not all item's showing upSummary: I've uploaded new items using item batches and cnce those have been loaded to PIM/PD, I was able to load Installed base assets and see new maintainable assets i…
-
Unable to select or add a standard work operations in the Maintenance Work Definition Redwood pageSummary: Unable to select or add a maintenance standard work operation on the Maintenance Work Definition Redwood page, even though this can be done on the ADF/earlier w… -
Cost Distributions not getting generated for Maintenance Work OrderWe have a Business Requirement to bring historical Closed Maintenance Work Orders from Legacy System to Fusion. Referring to below link we have created few Maintenance W…
-
Automatic Maintenance Asset Creation for “Entry for Tracking in Receiving Only” Serial ControlWe are validating automatic asset creation from a purchase order receipt for an item configured with the following attributes: Enable Asset Tracking: Full Lifecycle Enab…
-
We are trying to end date an EAM asset, it is not allowing to enter a past date.Summary: We are trying to end date an EAM asset, it is not allowing to enter a past date. Content (please ensure you mask any confidential information): Maintenance Clou…
-
Operation and WO completion dates are not auto updated based on resource duration in RedwoodSummary: Operation and WO completion dates are not auto updated based on resource duration in Redwood Content (please ensure you mask any confidential information): Crea…
-
Bell and email notification when Maintenance Work Order is created from Internal Service Request.Summary: Hi All, I am working on Oracle Fusion Internal Service Request notifications. Requirement: When a Maintenance Work Order is created from an Internal Service Req…
-
Is the Manage Maintenance Work Orders page available as a Redwood page, if yes please provide docWe have a requirement from our customer to identify if the manage maintenance work order page is available as a redwood and we need to know all Oracle Fusion Maintenance… -
KPI Page UsecaseCan you please share usecases with details/steps for KPI page in the redwood screen
-
Inspection Plan is not listed in the Qualification requirements set up - Redwood- 26CI just created a new Inspection Plan applicable to Asset and want to use it in the Qualification requirements, but qualification requirement doesn't list any quality pla…
-
Asset Qualification Inspection plan missingWe created Qualification Requiremnet and associated that with Inspection Plan (with Type=Asset).Howevr, when we try to add Qualifications on Asset the Qualification Requ…
-
Capture Supplier Serial Number for AssetsSummary: Hi There is requirement to capture Supplier Serial number along with Inventory serial number in PPM or in Fixed Asset module. Assets are capitalized once Invent…
-
Qualification Requirement Type LOV is blank?There is field called "Type" in Manage Qualification Requirement Mange Qualification Profiles. LOV is coming blank in REDWOOD page. How to get the values populated on th…
-
Knowledge Doc: Updated Maintenance All Redwood Initial Ingest and Bulk Ingest program parametersEnable and Set Up Redwood Pages Index Name Parameter for: Bulk Ingest parameter for: Page information ESS job to create index definition and perform initial ingest to OS… -
Integrating IoT-driven CapabilitiesHi everyone, I am currently looking into integrating IoT-driven capabilities (such as Predictive Maintenance and Asset Health monitoring etc) with our Oracle Fusion Clou…
-
Transfer Receipts to Mass Additions is not creating any assetWe are trying to run the standard Transfer Receipts to Mass Additions process in order to get a fixed asset created from a receipt with expense destination type. Weve fo…
-
Provide a valid value for BUOrgId error while creating internal request for maintenanceWe are not able to create the internal Request for the maintenance where it is showing error as 'Provide a valid value for BUOrgId'
-
How to create Service Request and Work Order from Maintenance Cloud (Redwood vs Classic)Hi team, I am working with Oracle Maintenance Cloud (SCM) and I need guidance on the standard process to create a Service Request (SR) and its subsequent Work Order (WO)…
-
My Helpdesk UI is BlankSummary: Dear experts, I am trying to create request for Work Request through My Help menu. However, when I got into the My Help page, it was blank apparently. Is there …
-
Add item to the Warranty Coverage and Maintenance ProgramsSummary: Hello, I want to create a Warranty Coverage and Maintenance Program for item, so a new coverage or maintenance program is created when a new asset (with mention…