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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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Review Now: Maintenance and Service Logistics Roadmaps - 26BThe full listing of Roadmaps can be found here. -
List of Customer Connect Training ReplaysSummary Quick access to all the Maintenance Customer Connect Training Replays Content Watch these replays to get more information about implementing your products. You c…
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Unable to create a work order from maintenance supervision workbenchSummary: Unable to create a work order from maintenance supervision workbench Content (please ensure you mask any confidential information): Navigate to maintenance mana… -
Asset Numbering sequential and user-defined context similar to PIM Item numberingIs there any supported functionality in Oracle Fusion Maintenance to define configurable asset numbering rules (prefixes, segments, and automatic sequencing) similar to …
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Unable to attach Standard Work Operation in Standard repair timesSummary: Hi when creating Standard Repair Times, I am trying add the Standard Operation codes but it is not accepting the value,, even though they are in the same organi…
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Does the upcoming exception maintenance include the monthly maintenance pack?We were anticipating receiving the monthly maintenance pack next week as per the new monthly maintenance process. Today we've received an exception maintenance notice ab…
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Maintenance Redwood enabled but still getting ADF pages when navigating using tasksSummary: After enabling and running redwood ingests for all of maintenance pages, we navigate using the Tasks, but it takes us to old ADF page for Work Order Content (pl…
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I cannot add an asset to a hierarchy (You must provide a valid value for the ObjectId attribute)Summary: I cannot add an asset to a hierarchy (You must provide a valid value for the ObjectId attribute) Content (please ensure you mask any confidential information): … -
How to add "Serial Number" filter criteria in My Maintenance Work PageSummary: We have a business need to search orders using serial number within My Maintenance Work Page but currently serial number is not an available field for search. P…
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My Maintenance Work not updating without ESS job – Any alternative to scheduling?Summary: In Oracle Fusion Maintenance Cloud (26B), work orders are not appearing in “My Maintenance Work” after status change (Unreleased → Released) unless an indexing …
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Redwood Work Requirement UI not producing any information (comes blank)Summary: Work Requirement UI blank after enabling We have enabled the new 26A Maintenance Program Redwood feature opt-in. Run the indexes. Relog-in, Refresh pages. Windo…
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Maintenance based movement request approvalSummary: Our customer has a requirement to create approvals for shop floor movement request that were generated based on a maintenance work orders, all movement requests…
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Please make complete with details option in maintenance work order as mandatory to provide notesSummary: Please make complete with details option in maintenance work order as mandatory to provide notes Navigation - When we execute maintenance work order from My Mai…
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How do I set up the Master and Child Orgs for Global Work Definitions for Maintenance?Summary: I am trying to implement the new Global Work Definition functionality. I have opted in (found it in the Manufacturing opt ins, not Maintenance) to the new featu…
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Is there a REST or SOAP to create or update Maintenance Helpdesk work requests?Summary: Hi, we need to update a Maintenance Helpdesk through integration (REST or SOAP) . ¿Is there a rest o web service to do it? I have found in this documentation…
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How to freeze Maintenance Work Order from user to modify once status is releasedDear Experts, We have a requirement to route Maintenance Work Orders to a custom PaaS-based approval process. However, we are facing an issue where users can continue mo…
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Is it possible to view each technician (Resource Instance) initials in My Mintenance WorkSummary: Hi Team, In the My Maintenance Work UI, when a user logs in as a Manager, Technician, or Supervisor, they should be able to see the assigned technician’s initia…
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How to communicate OSP operation notes to Procurement Team?Summary: When performing an OSP operation (and no Blanket Purchase Agreement is set up) the operator executing OSP transaction might have technical notes that the buyer …
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Work order dates are incorrect in Maintenance Supervision's Assignment tabSummary: Dates as shown in the work order summary are different as compared to whatever is displayed in Maintenance Supervision's Assignments tab. What may be the cause?…
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Job Application AI Candidate Summary Generation Spins but No Summary Is Displayed 26BSummary: Testing the new AI Assist summary generation feature (26B) and have completed the configuration steps documented here: Redwood Experience: Job Application AI Ov…
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Asset Number field in New Work Requirement UI says "No data to display"Summary: When setting up a new work requirement am unable to find any assets to assign to the Asset Number field. This is required field but does not show any values for… -
Query regarding Asset's Location organization update using FBDI when the asset is part of hierarchySummary: This is a query regarding the Asset's Location organization update using FBDI when the asset is part of hierarchy. Content (please ensure you mask any confident…
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In Redwood the Maintenance Technician can modify start date/end date of Released Work OrderSummary: We are testing the Redwood Maintenance Management Landing Page functionality. While logged in as a Maintenance Technician (role: ORA_MNT_MAINTENANCE_TECHNICIAN_…
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Users with Maintenance manager seeded role not able to create a work orders.Summary: Hi Team, we have created new users, and we have assigned the Oracle seeded role "Maintenance Manager" to these users and also provided the required data access …
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Description in Hierarchies Redwood page in Maintenance CloudSummary: Most of the columns look empty , especially the description in the Hiearchy redwood page. Is this expected? User would like to create a work order by drilling d…
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Document reference details (ISR) are not seen for TechnicianSummary: If a user has Maintenance Technician role assigned , in edit WO page document reference shows blank reference details section . But for a user with maintenance …
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Excel visual builder - Maintenance Program Rest Endpoint no responseSummary: Is anyone getting any data through /fscmRestApi/resources/11.13.18.05/maintenancePrograms in 26A? I was using this successfully in 25D. The child objects like w…
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How to create Service Request and Work Order from Maintenance Cloud (Redwood vs Classic)Hi team, I am working with Oracle Maintenance Cloud (SCM) and I need guidance on the standard process to create a Service Request (SR) and its subsequent Work Order (WO)…
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Excel Visual Builder will not load more than 500 recordsSummary: Hi team, hoping someone can help. Excel Visual Builder will not download more than 500 records even if I click download all, it only fetches 500. I have changed…
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Work order created before reaching meter interval (10,000 miles) in meter-based maintenance programSummary: Work order created before reaching meter interval (10,000 miles) in meter-based maintenance program Content (please ensure you mask any confidential information…
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"Current Cycle" Field RequiredSummary: Current Cycle Number data is required in fusion Content (please ensure you mask any confidential information): We have to map "Current Cycle" Field which is cur…
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Item List of values showing null in all Maintenance Redwood PageSummary: We have enabled redwood page for Maintenance. We can able to create Asset and able to select the Asset item until sometime. When we try to create new asset we c…