To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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How to restrict technicians from using "Assign to Me" in "My Maintenance Work"Summary: How to restrict technicians from using "Assign to Me" in "My Maintenance Work" Content (please ensure you mask any confidential information): We are looking to … -
Redwood resource instances no data to displaySummary: Maintenance Resource Instances no data to display using Redwood UI Content (please ensure you mask any confidential information): Version (include the version y…
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How to assign resource at Operation Task Level in Maintenance Work orderSummary: How to assign resource at Operation Task Level in Maintenance Work order Content (please ensure you mask any confidential information): We have a team of techni…
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How to set work order to completedSummary: How to set work order to completed once all the Operations are completed Content (please ensure you mask any confidential information): We are looking to comple…
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Autocreate Maintenance Work Order based on MFG Work Order Inspection ResultSummary: Autocreate Maintenance Work Order based on MFG Work Order Inspection Result Content (please ensure you mask any confidential information): We are looking for an…
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25C calendar scheduling logic changes? Scheduling problemsSummary: Every update brings a new challenge, the calendar schedule is a mess. With the update pack on the 2nd of August, something seems to have changed in the calendar…
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How to create kits not tracked in Assets but have components tracked in Assets?Hello, I need to create a kit that has components that are tracked in IB (Assets), but the kit itself should not be tracked in IB (Assets). The kit is what goes on sales…
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Inquiry Role (Read Only)for view Asset InformationSummary: i want to set up a read only role for Asset information inquiry, i checked community that there were people give a solution but i don't know to change which ite…
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Validation threshold error in Workdefinition of Redwood screenPlease confirm if fix is done in 25B . unable to add item to operation under Maintenance workdefinition redwood screen.
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How to enable mandatory reporting Resource and Material TransactionSummary: How to enable mandatory reporting Resource and Material Transaction Content (please ensure you mask any confidential information): We are using Redwood screen f…
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Automatic Close Work Order after 3 DaysSummary: Hi community, Our client found that they need to automate the Completed Work Orders to be Closed after 3 days. Is it possible to fulfill this need? If yes, plea…
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How to enable Knowledge Bank for Repair Suggestion AI AssistSummary: How to enable Knowledge Bank for Repair Suggestion AI Assist Content (please ensure you mask any confidential information): We are looking to create a knowledge…
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Where in SmartOperations Work Orders are the DFF's located in Additional Information of classic UISummary: Unable to find and unable to see where the Additional Information fields (DFFs) that we use and need on our Work Orders are at when looking at Work Orders in th… -
My Maintenance is always opening knowledge management PageSummary: My Maintenance is always opening knowledge management Page Content (please ensure you mask any confidential information): We are trying to access Redwood My Mai…
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ESS job to create index definition and perform initial ingest to OSCS (fa-scm-wis-work-definitions)Summary: Want to enabled Redwood Maintenance Work Definitions but No data displayed. I run the ESS Job that it finished with the message {"duplicateIndex::fa-scm-wis-wor…
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Not getting any option to Assign to me for 2nd OperationSummary: Not getting any option to Assign to me for 2nd Operation Content (please ensure you mask any confidential information): We have created a work order with a work…
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Cannot see work orders on Maintenance Management landing page?Summary: Unable to view any work orders from the Maintenance Management Landing Page Content (please ensure you mask any confidential information): Version (include the …
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Asset "Description" field changes in Installed Base are not being tracked in Asset History.Summary: Asset "Description" field changes in Installed Base are not being tracked in Asset History. How can this be done?
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When navigating to Purchase Items-View Details page, Redwood content failsSummary: 25C- Supervisor Workbench After navigating to View Details on the Purchased Items tab and returning to the work order, then Redwood content fails to load. Conte…
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Parent and Child assets Hierarchy table for IB AssetsHi Team We are looking for the table where the parent & Child hierarchy details (Loaded through FBDI) are captured. Can you please guide us ? Regards Manjunath Dorennavar -
Why is meter forecast is not extending to next financial yearSummary: I have created a Maintenance Program with forecast horizon to 1200 days. I have created both meter and calendar based forecasts. While calendar is forecasting w…
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Costing for MaintenanceHi Team, Can you please confirm, can costing be incurred on Maintenance Workorder for below scenarios ? Status "Released" Material and resource transacted Yes or No? Sta…
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How to regenerate WO for a Maintenance program requirement that already has cancelled WO?A maintenance program was created with a work requirement set to a 40-day interval. The system generated work orders for a 365-day forecast horizon. Later, the interval …
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Descriptive Flexfield on My Maintenance Work pageSummary: Hello Community, We have a client requirement to add a Descriptive Flexfield (DFF) on the My Maintenance Work page in Oracle Fusion Maintenance. Is it possible …
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Why is work order status not updating to Completed in the Technician Workbench?Summary: A completed work order is still showing as Released in the Technician Workbench (My Maintenance Work) Content (please ensure you mask any confidential informati…
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Assets are importing through FbdiWhile Importing Assets through FBDI while running the program "Import Installed Base Assets job" it is getting erroed out. I am getting following error. Error: cse_ib_as…
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How to update or delete the meter templates in Maintenance Cloud?Summary: How to update or delete the meter templates in Maintenance Cloud? Since we've not associated any items to the meter templates. Manage Meter Templates: We are tr… -
Why does the task pin in the maintenance redwood landing page not last?Summary: The pin of a task to the quick actions list in the redwood maintenance landing page doesn't save. After navigating away from and back to the landing page, the t…
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Why can't I see system generated WO's on the new redwood landing page and supervisor workbench?Summary: I am unable to see system generated work orders on the new maintenance redwood landing page and supervisor workbench. Content (please ensure you mask any confid…
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DFF Values Not Visible in Install Base UI After FBDI ImportSummary: Hi Folks, good day! We are facing an issue where DFF values populated through FBDI asset import are not visible in the Install Base front-end UI. However: When …