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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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Is there any limitation on the maximum number for the maintenance work order?Summary: This question was raised by the client and I want to be sure. Is there any limitation on the maximum number or digits for the maintenance work orders? For examp… -
Add asset upon receipt works but Invoice price variance and tax line can not be capitalisedSummary: Add asset upon receipt works but Invoice price variance and tax line can not be capitalised Content (please ensure you mask any confidential information): Follo… -
How can I create Asset Items or Parts if the customer has not licensed Product Management?Summary: I have a customer who has only licensed supply chain execution. How do I create Asset Items and Parts to use in maintenance if they haven't licensed Product Man… -
Asset Transfer in maintenance cloudHi, We are implementing Maintenance Cloud for a defense industry. The equipment (both enterprise and customer owned) requires regular transfer to different sites for tri… -
Can maintenance order be created from Subscription without Asset being associatedSummary: Client sells Preventive maintenance subscription plan. They are not having asset directory in current system. How to create Preventive maintenance orders. Subsc… -
Can we model the scenario to create maintenance WO using absolute meter reading w/o considering avg?Summary: We have a business scenario, where number of parts run through a machine (throughput) is being measured on milling machines. Business wants a work order to be c… -
need a custom report query on AssetsSummary: i need a specific join between asset source lines to po lines and receipts and the link between fa_mass_Additions and rcv_shipment_headers Purchase Order → Rece… -
Ability For Maintenance Work Orders To Request Materials That are Not Available OnhandSummary: As per the note in MOS, the functionality is not available and is an ER. The link provided doesn't really take me to any page on this portal. Can someone provid… -
How to bulk upload Asset Qualifications for Asset MaintenanceCurrent company requires to bulk upload Asset Qualifications for Maintenance, as a routine task. However, there is no available FBDI template found. File-Based Data Impo… -
How to remove Material assignment option from My Maintenance Work UIWe have a requirement to remove "Add" item option from My Maintenance Work UI. Can we achieve this requirement through Job role customization or Redwood page customizati… -
Maintenance program Gantt chart legend does not reflect the user-defined work order statusHi Oracle team, The maintenance work order predefined (seeded) statuses had been renamed. i.e., ORA_RELEASED with name from "RELEASE" to "OPEN" and ORA_UNRELEASED with n… -
Ability to upload Excel Files in AI Guided Journeys through APISummary: Hi, We are trying to set up a new AI Guided Journey in our environment. In the "Tool" menu (from the initial dashboard, "my client groups" and then "configure A… -
Is there a way for Maintenance programs to consider resource availability?Resources availability may vary throughout a period, or there may be specific hours of resource time available on a particular day. We need an ability to have the foreca… -
How can i create an maintenance work order and manually associate with work requirementSummary: During conversion, we have a lot of open work orders generated based on Preventive Maintenance from legacy systems (and then assigned to resources) that we want… -
Asset Expense CostHi, We have a requirement to track maintenance expenses for specific assets(Truct), such as diesel, tires, etc. However, the Procurement and CX module will not be used. … -
What is the importance of linking an asset to a work center?Summary: Why do we have to link an asset to a work center? What’s the point of this, especially when any work center can be added to the work order’s operations, regardl… -
Is it possible to update the meter template’s ‘Reading Type’ after the items have been associated?Summary: We’re attempting to update the Reading Type from ‘Absolute’ to ‘Change,’ but the update isn’t taking effect, and no error message is being displayed. Content: V… -
Where can we find the columns in OTBI for Work Order Notes from new My Maintenance Work?Currently with the Dispatch List, our technicians enter the completion notes when completing an operation. These notes are reviewed at the end of the week by a superviso… -
What is importance of reference check box in work definitionHi, wanted to understand about reference check box what it does in maintenance workdefnition and is there any impact on operation creation and edit ? Regards, Amandeep S… -
Workdefinition operation non editableHi , We wanted to amend the workcenter on workdefinition level, however it seems to be grayed out and unable to edit it, any specific reason? I see few workdefinitions a… -
Unable to update Item Number from UI on Assets created from Fusion Order ManagementHi Team, I am not able to update Item number from UI on assets created from Fusion Order Management. However, if I create assets directly in ALM, I am able to update Ite… -
Unable to Edit 'Notes' in Notes and Attachments Tab in My Maintenance Work Redwood UISummary: When we navigate to My Maintenance Work UI , click on Work order and navigate to 'Notes and Attachments' tab, we have add option to write any notes but what bus… -
Why are work order type and sub type related to WO status?Summary: WO Type and Subtype are frozen in work order after the status changes to Released. Why is it so? How are these related? Content (please ensure you mask any conf… -
How to transfer location of Install based assets in maintenance to be same as financial fixed assetsSummary: we have requirment from the customer to mass change the location of fixed assets and as sequential this change should affect the maintenance assets Content (ple… -
Can Work Order Priority Be Inherited by Purchase Orders?Hi, We have a customer asking whether the priority defined in a Work Order can be automatically transferred or inherited by the Purchase Orders generated from it. This w… -
Transfer Receipts to Mass Additions is not creating any assetWe are trying to run the standard Transfer Receipts to Mass Additions process in order to get a fixed asset created from a receipt with expense destination type. Weve fo… -
Can we streamline work order creation and execution into one Redwood UI without switching screens?Summary: Looking for ways to enable work order creation and execution in a single Redwood UI without switching between Maintenance Supervision and My Maintenance Work. C… -
Is there a automatic way to reflect status changes at OFS in maintenance work order?We are creating Preventive Maintenance Work Order in maintenance cloud, we flow that work order to field service using "Create Service work orders for Preventive mainten… -
Moved: Asset History Issue not showing the Type as expectedThis discussion has been moved. -
Execute workorder without InternetHi, Can we execute workorder or access without internet ? Regards, Aman