To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
-
DFFs or Custom Fields in Preventive MaintenanceHi team, Could you please let us know if Maintenance Program/Maintenance Work Requirements have DFFs or an Application Composer Object wherein we can add Custom Fields? … -
How to change the size of edit operations windowSummary: I use page composer to change the size of edit operations window. But the column is not automatically occupied the full window. What are the setting to display …
-
When executing Maintenance WO, It shows operation is "Not available for assignment"Summary: When we're executing a maintenance work order on the Redwood UI page of "My Maintenance Work". After issuing material and reporting resources, on the operations…
-
Generate Repair Suggestion is throwing an errorSummary: I had enabled the feature Generate Repair Suggestions by referring the documentation link https://docs.oracle.com/en/cloud/saas/readiness/scm/24d/maint24d/24D-m… -
Why am I unable to enter Inspections Results in the Technician Workbench?Summary: I cannot enter Inspection Results on a Work Order in the Technician Workbench. Content (please ensure you mask any confidential information): I have set up an A…
-
Automatic Asset creation for item not enabled for asset trackingI have a question on automatic creation of assets. There are many items in PDH which have following attributes setup: EnableAsset Tracking = Not tracked LotControl = No …
-
Error while creating the requisition from maintenance work orderSummary: We are trying to create a purchase requisition using task Manage Maintenance Work Order but getting below error. Error Page: A requisition can't be created. Eit… -
How to Enable AI Assits in "Work Summary" page of My Maintenance WorkHi, We are trying to setup AI assist in My Maintenance Work for an upcoming client demo. We have successfully enabled AI assist on "Notes and Attachments" tab of My Main…
-
How can I create work request in Maintenance cloudSummary: Hi Team, I need to create work request to create work order but I could not able to create work request using Help desk. Can you please guide me how work reques…
-
Maintenance Work Definition AttachmentHow to provide attachment for work definition/Work Order through FBDI/API for maintenance work definition. I am not able to find any FBDI sheet or REST API for this.
-
Is there a way to eliminate a supply request from supply orchestrationSummary: We have a couple of supply requests that belong to closed work orders and remain "pending" for purchasing; we need to eliminate them to clean the purchasing sta…
-
Need help in implementing Maintenance AI AgentsSummary: Hi Team, We have created an AI agent (GENAI_TEST_AI) using HCM tools and have attached the tools to a guided journey . We have enabled this Agent on the relevan…
-
Inactive resource getting appeared in the list while executing the work ordersSummary: Inactive resources who's employee records is not active (left organization) still showing in the work order resource screen which is causing the confusion. 1.Th… -
Knowledge Doc: Updated Maintenance All Redwood Initial Ingest and Bulk Ingest program parametersEnable and Set Up Redwood Pages Index Name Parameter for: Bulk Ingest parameter for: Page information ESS job to create index definition and perform initial ingest to OS… -
Bulk Assign Meter Template to assetSummary: We need a method to assign meter template to each individual asset in bulk Content (please ensure you mask any confidential information): Current funcitonality …
-
Maintenance resource instance rest apiSummary: We need maintenance resource instance Rest api to assign resource instances to different resources Content (please ensure you mask any confidential information)…
-
maintenance resource instance bulk uploadHi, Is there anyway to bulk upload resource instance in oracle maintenance cloud setup task, we try to import using functional setup manager csv file, but there is no co…
-
Moved: In OFS my work order operation type changes from outside to inside after part installThis discussion has been moved. -
How do I freeze column widths in the Work Definition Redwood screen?Summary: I have enabled the profile to manage work definitions in the new Redwood screen and I have to adjust the column widths every time the page is refreshed. How do …
-
Is there any way to create calendar for Work Requirement with Frequency Quarterly or Semi-Annually?How can we create a Calendar Pattern with Frequency "Quarterly" or "Semi-Annually" in Work Requirement?
-
Is there any way to create calendar for Work Requirement with Frequency Quarterly or Semi-Annually?How can we create a Calendar Pattern with Frequency "Quarterly" or "Semi-Annually" in Work Requirement?
-
Update IB Asset Data- what are the different methods?Summary: We want to mass update a list of IB Assets- update a value under a custom field or a DFF added field. Content (please ensure you mask any confidential informati… -
Operations Material page is not visible when extendingSummary: Operations Material page is not visible when extending Content (please ensure you mask any confidential information): Hi, We want to hide/disable Issue on conte…
-
Default value in DFF based on user selection of standard fieldCore Business Requirement : Based on the standard operation selected on the maintenance work order, one of the segment of COA needs to be updated. Issue: There is no sta…
-
Moved: Derive cost management SLA mapping set based on maintenance work order Standard OperationThis discussion has been moved.
-
Unable to search maintenance WOs in "My Maintenance Work" UII am unable to see any Maintenace WO in given ORG under "My Maintenance Work" Redwood UI. WO is in released status and could be seen in Manage Maintenance WO under the m…
-
How to display attribute from Item Master into Install base Assets?Hello, We have a requirement to fetch Item Type information from Item Master into Install Base Assets for the Asset that is associated to Item. For Ex. We have an Asset …
-
Possibility to return to Dispatch List once the New Maintenance Technician Workbench is enabledWe are thinking to enable the New Maintenance Technician Workbench in our environment in Oracle Maintenance. In the Documentation it is written that setting the profile …
-
FSM File Import and Export is not Working as Expected in the new Release 25A.FSM File Import and Export is not Working as Expected in the new Release 25A , we are trying to import the Condition Event codes and Translations via FSM import in lates… -
How to resubmit Workorder for Approval configured using E SignatureHi All, We are experiencing an issue with approving work orders. We have set up Maintenance Work Order approval using the E-signature feature and have made some changes …