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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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How to Enable AI Assits in "Work Summary" page of My Maintenance WorkHi, We are trying to setup AI assist in My Maintenance Work for an upcoming client demo. We have successfully enabled AI assist on "Notes and Attachments" tab of My Main… -
How can I create work request in Maintenance cloudSummary: Hi Team, I need to create work request to create work order but I could not able to create work request using Help desk. Can you please guide me how work reques…
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Maintenance Work Definition AttachmentHow to provide attachment for work definition/Work Order through FBDI/API for maintenance work definition. I am not able to find any FBDI sheet or REST API for this.
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Is there a way to eliminate a supply request from supply orchestrationSummary: We have a couple of supply requests that belong to closed work orders and remain "pending" for purchasing; we need to eliminate them to clean the purchasing sta…
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Need help in implementing Maintenance AI AgentsSummary: Hi Team, We have created an AI agent (GENAI_TEST_AI) using HCM tools and have attached the tools to a guided journey . We have enabled this Agent on the relevan…
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Inactive resource getting appeared in the list while executing the work ordersSummary: Inactive resources who's employee records is not active (left organization) still showing in the work order resource screen which is causing the confusion. 1.Th… -
Knowledge Doc: Updated Maintenance All Redwood Initial Ingest and Bulk Ingest program parametersEnable and Set Up Redwood Pages Index Name Parameter for: Bulk Ingest parameter for: Page information ESS job to create index definition and perform initial ingest to OS… -
Bulk Assign Meter Template to assetSummary: We need a method to assign meter template to each individual asset in bulk Content (please ensure you mask any confidential information): Current funcitonality …
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Maintenance resource instance rest apiSummary: We need maintenance resource instance Rest api to assign resource instances to different resources Content (please ensure you mask any confidential information)…
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maintenance resource instance bulk uploadHi, Is there anyway to bulk upload resource instance in oracle maintenance cloud setup task, we try to import using functional setup manager csv file, but there is no co…
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Moved: In OFS my work order operation type changes from outside to inside after part installThis discussion has been moved. -
How do I freeze column widths in the Work Definition Redwood screen?Summary: I have enabled the profile to manage work definitions in the new Redwood screen and I have to adjust the column widths every time the page is refreshed. How do …
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Is there any way to create calendar for Work Requirement with Frequency Quarterly or Semi-Annually?How can we create a Calendar Pattern with Frequency "Quarterly" or "Semi-Annually" in Work Requirement?
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Is there any way to create calendar for Work Requirement with Frequency Quarterly or Semi-Annually?How can we create a Calendar Pattern with Frequency "Quarterly" or "Semi-Annually" in Work Requirement?
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Update IB Asset Data- what are the different methods?Summary: We want to mass update a list of IB Assets- update a value under a custom field or a DFF added field. Content (please ensure you mask any confidential informati… -
Operations Material page is not visible when extendingSummary: Operations Material page is not visible when extending Content (please ensure you mask any confidential information): Hi, We want to hide/disable Issue on conte…
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Default value in DFF based on user selection of standard fieldCore Business Requirement : Based on the standard operation selected on the maintenance work order, one of the segment of COA needs to be updated. Issue: There is no sta…
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Moved: Derive cost management SLA mapping set based on maintenance work order Standard OperationThis discussion has been moved.
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Unable to search maintenance WOs in "My Maintenance Work" UII am unable to see any Maintenace WO in given ORG under "My Maintenance Work" Redwood UI. WO is in released status and could be seen in Manage Maintenance WO under the m…
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How to display attribute from Item Master into Install base Assets?Hello, We have a requirement to fetch Item Type information from Item Master into Install Base Assets for the Asset that is associated to Item. For Ex. We have an Asset …
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Possibility to return to Dispatch List once the New Maintenance Technician Workbench is enabledWe are thinking to enable the New Maintenance Technician Workbench in our environment in Oracle Maintenance. In the Documentation it is written that setting the profile …
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FSM File Import and Export is not Working as Expected in the new Release 25A.FSM File Import and Export is not Working as Expected in the new Release 25A , we are trying to import the Condition Event codes and Translations via FSM import in lates… -
How to resubmit Workorder for Approval configured using E SignatureHi All, We are experiencing an issue with approving work orders. We have set up Maintenance Work Order approval using the E-signature feature and have made some changes … -
Where I can create Warranty Provider Name In Maintenance Module?I want to input coverage for an asset in Maintenance Management but it need Warranty Provider Name and I didn't find menu where to manage it -
how can I make the list of subtypes displayed to the user limited and dependent on the selected typeSummary: due to user errors when creating work orders manually, we would like to know if there is a way to limit the subtypes when selecting a type of work order? i.e. w…
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How to set notification to supervisor if new work order created, completed and closed by operator?Hi, Maintenance Operator used to create new work orders if any breakdown happens to the assets. is there any notification we can set to the Maintenance supervisor or man…
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unable to issue material from my workSummary: When accessing my work and navigating to the materials tab. I attempt to submit the transaction to issue 1 item … the submit button does not do anything. I veri…
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Unable to Create PM Work Order from ForecastSummary: When create a Maintenace program i am able to forecast the work order. However, when i attempt to create the work orders they do not create. Content (please ens…
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Redwood: SCM AI AgentsSummary: hi Team, looking for documentation on enabling AI agents , by referring whats new pages. I always end up at the step where we are supposed to navigate to My Cli… -
list of standard reports related to Maintenance ManagementHello, can someone share a list of the available reports? many of the reports were standard in EBS R12, now I couldn't find them on Cloud. Please advise. Thank you