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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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Looking for Oracle's best practice to operationalize repair and maintenance contractsSummary: Looking for Oracle's best practice to operationalize repair and maintenance contracts. I believe service contract purchasing is not in Cloud. Please help to cla… -
Export Asset Details Report does not show the latest asset updatesSummary: We updated some information in assets: description, work center, quantity, but whwn exporting shows prior information to update Content (please ensure you mask …
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How to Setup Work Request for Oracle Cloud MaintenanceSummary: How to Setup Work Request for Oracle Cloud Maintenance. Not able to setup Profile Option SVC_NG_ENABLE_MAINTENANCE_HELPDESK as mentioned in the Oracle Cloud Mai…
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How can we create the logical hierarchy in Mass?In other words, the client has many assets. and yet, he didn't create a logical hierarchy. Is there any ADFDI or FBDI template for this case? because of course we can't … -
what will be the implications if we create different install base assets from one common itemSummary: SCM modules are already implemented, now we are trying to implement maintenance cloud. All Items are already defined as lot controlled items, If we enabled the …
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Customer Account Number not showing in UI for Customer AssetsWe have loaded thousands of assets of type 'Customer Address'. However we observed that the customer account number passed in FBDI do not show up in UI even though the d…
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How to Use Substitute Items in Maintenance CloudSummary: Content (please ensure you mask any confidential information): I want to use the substitute items in the maintenance work order, and when using "Review Material…
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Is it possible to have a calendar similar to gregorian calendar with non-working days?Summary: Is it possible to have a calendar similar to the Gregorian calendar( so the forecasting level can be day, month, quarter or year) with non-working days as Plann…
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Build Relationships between Maintenance Asset and Fixed Asset in BulkSummary: The client requests us to associate over 1000 Fixed Assets to over 1000 Maintenance Assets. We could post the association via Postman, yet we could only execute…
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Unable to create a flexfield on asset page in the Maintenance Dispatch ListSummary: Unable to create a flexfield on asset page in the Maintenance Dispatch List - complete with details under maintenance management module Content (please ensure y…
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I can't find the asset while creating a warranty contract in maintenance managementHello, what might be the reason?
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Reporting on Asset on Inventory that Transfered by "Transfer Receipts to Mass Additions" processHi All, I would like to ask how I can report on and search for item asset information in the Inventory module within its "inventory organization" after using the "Transf…
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Do we have any business event after creating work orderSummary: Do we have any business event after creating work order Content (please ensure you mask any confidential information): Version (include the version you are usin…
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Logical Assets in IB HierarchySummary: What are Logical Assets in Installed Base Hierarchy and what is the source of these? Which components from the BOM/Work Definition are shown as Logical Assets i… -
Error in Outside Processing Work DefinitionHello, I am facing the following error: Although I defined the UOM of the item in product information management as: Hour, and also the UOM of the Outside processing ite…
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How to restrict the issue or addition of any spare part in a maintenance work order.Summary: Content (please ensure you mask any confidential information): How to restrict the issue or addition of any spare part in a maintenance work order that is not i…
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RESTAPI for Work order Material returnSummary: We have requirement to return of defective the assets as part of execution of work order operation. We have requirement to achieve this via REST API. In the mai…
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How can I restrict the work definition to a specific asset.Summary: Content (please ensure you mask any confidential information): The availability to restrict the work definition to a specific asset rather than being generic fo…
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How to share Work Definition from ORG to another.Summary: Content (please ensure you mask any confidential information): Is it applicable to share the maintenance work definition from one organization to another? Versi…
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Business want to know possibility features for below EAM ebs queriesSummary: The videos focused on OPM, would discrete manufacturing follow a different process? Is it possible to see the manufacturing view of the equipment, and in additi…
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Availability to auto assign the Work Definition based on the capture Failure for Unrelease workorderSummary: Content (please ensure you mask any confidential information): When adding capture failure to Unrelease maintenance work order it is possible that an automatic …
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Unable to change the lot, grade of item after work order returnSummary: we have requirement to change the lot of an item returned to inventory via work order return. 1. create a work order for an asset linked to asset item 2. retrur…
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linking service request and SCM Work orderSummary: Need to link Service request to SCM Maintenance Work order Content (please ensure you mask any confidential information): we have requirement to link the servic…
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What is the significance of having bill-to details in IB assets?In Installed Base Assets FBDI, there are Bill-to Location Name (CUSTOMER_ACCOUNT_SITE_NAME ) and Bill-to Location Site Use Code (CUSTOMER_ACCOUNT_SITE_USE_CODE) etc. Wha…
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How to export the Full Asset details in the existing systemSummary: How to export the Full Asset details in the existing system Content (please ensure you mask any confidential information): As a part of Data Migration, we have … -
Request to restrict the user to change the work order status.Summary: We have a business requirement to restrict the user from changing the Work Order Status. For example: Currently, the Work Order is in the Released status. The u… -
ESS Job Import Installed Base Assets end in error with no error messageWe are in process of importing assets of type 'Customer Address' in Fusion through Assets FBDI. But the Import Installed Base Assets ESS Job ends up in error with no err…
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Request to restrict the user to close the Work Order for less than 2 hoursHi Team, We have a businees requirement that, we need to restrict the user to close the work order less than 2 hours after creating the work order. Example: Work Order w…
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IoT Asset monitoring for use with IoT Maintenance CloudHello, to do this process, do we enter the IoT Asset Monitoring URL with the IoT Maintenance Cloud Application or we enter the Maintenance Cloud URL within the IoT Asset…
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Why do we capitalize FA upon purchase receipt to inventory destinationHello, I created a PO, then received the item, then receipt is put away, then I created receipt distributions, then create accounting, I transferred receipts and then I …